- Collaborate with team members to understand business needs and translate them into Salesforce system configurations.
- Develop a deep understanding of our business model, clientele, and industry to facilitate system optimization.
- Document Salesforce business processes, system configurations, and user best practices into Standard Operating Procedures (SOPs).
- Manage data imports and exports between Salesforce and external systems, ensuring data integrity.
- Conduct regular data assessments and cleanups to maintain data accuracy.
- Design and maintain reports, dashboards, and custom views to support users and drive sales and marketing success.
- Address user-reported issues, including password resets, multi-factor authentication (MFA) problems, and process inquiries.
- Provide Salesforce training to users, ensuring efficient system utilization and adherence to best practices.
- Maintain and update picklist fields, validation rules, and other system configurations.
- Utilize declarative tools such as Flow and Formula Fields to customize Salesforce functionality.
- Administer user setup, profiles, roles, and permissions to uphold data security standards.
- Configure and manage custom objects, fields, validation rules, and record types.
- Monitor system performance and troubleshoot issues as they arise.
- Stay current on Salesforce updates and features, integrating relevant enhancements into the system.
- Customize Lightning and Classic Page Layouts based on business unit requirements.
- Collaborate with third-party resources for larger projects, including consultants and IT partners.
- Explore additional technology functions as the role evolves.
- Bachelor's degree in Information Science, Computer Science, or equivalent experience.
- Minimum 2 years of practical experience in database administration, development, and design.
- Salesforce Certification in Administrator and Platform App Builder, or ability to obtain within 6 months of onboarding.
- Strong understanding of IT principles, systems testing, IT security, and emerging technologies.
- Proficiency in MS Excel.
- Excellent communication and collaboration skills.
- Some overnight travel will be required, likely not to exceed 3-5 nights per quarter, participating in:
- Quarterly meetings
- Trips to manufacturer partners' facilities for training and education
- Trips to our DFW or Houston offices to train with teammates as needed.
- Ability to work onsite in Houston, TX.
- Competitive salary,plus annual bonus based on individual and company performance.
- Business related expenses paid (travel, supplies, meals, technology, auto compensation, customer entertainment, etc.). NOTE: Travel for this position will be limited following the training period.
- 401(k) retirement program with matching company contributions
- Medical insurance
- Paid Time Off Policy: 16 working days per year. After 5 years of employment, PTO increases to 21 working days per year. PTO is available after 30 days of employment.
- Clearly defined expectations and corresponding coaching from ownership team
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Salesforce Administrator - Houston, United States - In Technology Group Inc (US)
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Description
Position: Salesforce Administrator
Location: Houston, TX (Onsite)
Salary: Up to $88,000 per year + Benefits
About Us: We are a dynamic and innovative company based in Houston, TX, committed to delivering exceptional services to our clients. As we continue to expand, we are seeking a talented Salesforce Administrator to join our team and play a key role in optimizing our Salesforce platform to drive business success.
Responsibilities:
Requirements & Qualifications:
Benefits:
If this role speaks to you Apply today
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