- Analyze data and trends to identify, action, and/or influence long term in order to maximize potential for your assigned portfolio of Sellers.
- Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers to find joint areas of opportunity to drive customer success with Amazon.
- Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.
- Play a "consultant" role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.
- Act as a thought leader in defining success criteria, understanding business needs of Sellers, and improving team efficiency in an ever-changing business environment
- 4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.
- Bachelor's degree or equivalent.
- Advanced English level (oral and written).
- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
- Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.
- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B
- Effective territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.
- Understanding of retail math and formulas for the purpose of making business decisions.
- Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.
- Program/project management and Scrum experience
- Effective communication and presentation skills
-
Account Mgr, Client Services
1 week ago
Sony Pictures Entertainment, Inc. Culver City, United StatesThe Distribution Content Services (DCS) Account Manager (AM) for Global Pay & Subscription (GPS) team, is responsible for delivering full Feature and TV packages for Sony Pictures Entertainment. Deliveries can include video/audio/subtitle/artwork/trailers/metadata. The GPS Accoun ...
-
Account Service Representative
2 weeks ago
CELLMART LLC Los Angeles, United States**At A Glance** · **Potential for six figure income** · - Full-time Account Executive role, ideal for self-motivated sales professionals who enjoy being on the go. · - As a liaison between Spectrum, CellMart and Retailers, play an integral role in the success of all parties invol ...
-
Service Account Manager
2 weeks ago
Ventric Health Pasadena, United StatesThe Service Account Manager will be responsible for managing and cultivating relationships with our clients, including clinical, operational, and IT staff at healthcare practices. This individual will serve as the primary point of contact for customer inquiries, service requests, ...
-
Account Manager/customer Service
1 week ago
Supple-Merrill & Driscoll, Inc. Pasadena, United States**Responsibilities** · - Quote, service and issue new and existing business. · - Answers customer's calls or correspondence. · - Answers questions regarding payments. · - See's that the customer's problems are resolved satisfactorily. · - **Requirements**: · - **CA Property & Cas ...
-
Account Manager, Premium Service
4 weeks ago
teamworkonline SANTA MONICA, United StatesAngel City is building a world-class organization to support its ambitions to redefine sports and entertainment. · We aspire to be a global brand to have the most significant impact, drive the largest awareness, and deliver returns from our soccer club and beyond. We lead with p ...
-
Account Manager, Premium Service
2 weeks ago
Angel City Santa Monica, United StatesAt Angel City, we are building a world-class organization that uses sport to drive to equity. Our vision is to create engaging and unique experiences that bring the purpose-driven mission of this Club to the world. · We are stronger together, have more impact together, and have ...
-
Account Manager, Premium Service
2 weeks ago
Angel City Santa Monica, United StatesAt Angel City, we are building a world-class organization that uses sport to drive to equity. Our vision is to create engaging and unique experiences that bring the purpose-driven mission of this Club to the world. · We are stronger together, have more impact together, and have ...
-
Key Accounts Customer Service Representative
1 week ago
Pelican Products, Inc. Torrance, United StatesSUMMARY · Under minimum supervision, provides excellent customer service and maintains strong customer relations with Pelican's Concierge Customer network. This consists of account management from order entry through shipment, including proactively reporting on the status of orde ...
-
Aerospace Customer Service/account Manager
1 week ago
hr@ptbinc Santa Fe Springs, United StatesWell-established and fast growing Aerospace tube bending manufacturer is seeking a Sales Administrator to join our team. · Essential Duties And Responsibilities · - Reviews RFP's (Request for Price), RFQ's ( Request for Quote) and follow-on proposed contracts for acceptable terms ...
-
National Account Manager, Lsr
1 week ago
Red Bull Santa Monica, United States**Company Description**: · Reporting to the Director of Limited Service Restaurants, you will increase vertical and horizontal distribution, volume, High 5 execution and scalable programs within assigned limited service restaurant chains. · **NATIONAL ACCOUNT MANAGEMENT** · Devel ...
-
Part-time Assistant Accounts Payable/receivable
2 weeks ago
Jaguar Land Rover Santa Monica, United States Part timeAre you detail-oriented with a knack for managing accounts efficiently? We're currently seeking a Part-Time Assistant Accounts Payable/Receivable Clerk to join our team. In this role, you'll be responsible for a range of essential duties, ensuring accuracy and efficiency in our f ...
-
Account Manager Iii, Client Service Mgmt
1 week ago
Kaiser Permanente Santa Fe Springs, United States**Job Summary**: · **Essential Responsibilities**: · - Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team ...
-
Account Director
2 weeks ago
Herman-Scheer Santa Monica, United StatesIf you love building brands, developing account strategies, and delivering client delight, we're looking for you. Come join our growing Account Management team. This is a full-time, remote (must reside in California, Los Angeles-area preferred) position reporting directly to the ...
-
Practice Manager
1 week ago
UCLA Health Santa Monica, United States**Description** · Reporting to the Director of the UCLA Community Oncology Practices, oversees the business and patient care support functions of the assigned practice. Responsible for administrative and budgetary analysis, coordination of clinical services and personnel, policy ...
-
Accounts Receivable Clerk
6 days ago
Step Up Santa Monica, United States**Accounts Receivable Clerk - Entry Level** · ***REPORTS TO**:Accounts Receivable Clerk - Entry Level** · **HOURS**: Full-Time · **CLASSIFICATION**: Non-Exempt · **SUMMARY**: Under general direction of the Accounting Manager, and directly reporting to the Revenue Manager, _the AR ...
-
Commission-based Branch Sales Manager
1 day ago
Good Sam Transportation Santa Monica, United States**About us** · Good Sam Transportation is a small business in Santa Monica, CA. We are professional, agile and professional. · Our work environment includes: · - Modern office setting · - Food provided · - Work-from-home days · - Growth opportunities · **Overview**: · **Responsib ...
-
Vice President, Finance
1 week ago
Universal Music Group Santa Monica, United StatesWe are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audi ...
-
Practice Manager
1 week ago
UCLA Health Santa Monica, United States**Description** · As Practice Manager, you will oversee the business and patient care support functions for the Endocrinology Clinic in Santa Monica. You will be responsible for FTE, patient access, care coordination and communication, space management, clinical outcomes, quality ...
-
Program Manager Women's Treatment Program
10 hours ago
CLARE|MATRIX Santa Monica, United StatesAre you in search of a role that provides opportunity for growth, and encourages career advancement? **_Do you want to save lives and have a positive influence on the community? _**Look no further than CLARE|MATRIX · - Whether you work within the clinical arena, or the administra ...
-
Sales Account Manager, Large Customer Sales
1 week ago
Amazon Services LLC Santa Monica, United States5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. · - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing · - Adept at solving problems that span business and technology · - Influ ...
Sr. Strategic Account Manager, Strategic Account Services - Santa Monica, United States - Amazon
Description
Sr. Strategic Account Manager, Strategic Account ServicesThis is an Individual Contributor role.
As a Sr.
Strategic Account Manager, you'll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses.
On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers; and operational improvement opportunities.
You possess strong client management skills with the keen ability to leverage data to identify and prioritize the right inputs and outputs to deliver value and growth for our sellers.
You can manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond your portfolios.
Above all, you should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity.
You are agile, inventive, and an advocate for your sellers' experiences in the Amazon store. If you are interested in growing Amazon's leading brands, then we're interested in you.Key job responsibilities
San Jose, CRI
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.