- Oversees the ASC Business Office and HIMS, ensuring excellent patient service and delivery of care.
- Staffs the front office and scheduling office to accommodate the surgical schedule and block schedule.
- Develops communication strategies with surgery schedulers to increase OR utilization.
- Manages business operations policies and procedures and verifies their consistent and accurate use.
- Assists Director in maximizing OR capacity and profitability. Initiates development and maintenance of AAAHC policy and procedure manual and follows all policies and procedures per governing bodies and AAAHC.
- Oversees the patient pre-admission process in conjunction with the Pre-OP/PACU Manager.
- Oversees and participates in all ASC software processes.
- Facilitates department meetings, utilizing department leads as necessary.
- Responsible for recruitment, retention, orientation and training of qualified staff to carry out the duties of their job description, maintaining the i-Health ASC quality and performance standards.
- Manages the staff licensing and credentialing process by ensuring all providers are current and facilitates annual peer review for any credentialed medical or professional staff.
- Works with CVO contacts to maintain proper credentialing records
- Analyzes, recommends and manages projects for systems and procedures related to staffing, workflow and information needs.
- Manages concerns raised by physicians that include, but are not limited to, business processes, services reimbursement and scheduling.
- Ensures staff members receive recognition, development, coaching, and when appropriate, counseling, including employee rounding and delivering performance reviews.
- Reports occurrences through the center's established occurrence reporting process related to employee and/or patient/visitor events.
- Actively participates in Quality projects, identifying issues, contributing ideas for improvement, and assisting in collection of data for Quality purposes.
- Manages the entry and storage of ASC medical records and works collaboratively with i-Health to proactively plan for future growth and expansion associated with medical records.
- Any and all other duties as assigned.
- High school diploma/GED or equivalent required
- Bachelor's degree preferred.
- Two years related experience required, ASC experience preferred.
- Management experience preferred.
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.).
- Demonstrate prompt and reliable attendance.
- Work in the surgery center during business hours.
- Travel independently throughout the surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required.
- Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required.
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines.
- Communicate and interact in a respectful and professional manner.
- Prioritize workload while being flexible to meet the expectations of the daily operations.
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
- Understand and execute a variety of instructions.
- Effectively operate equipment and communicate on and operate the phone system.
- Work independently with minimal supervision.
- Travel to other work locations, if required.
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Surgery center setting
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
- This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
-
Sales Desk Manager
1 week ago
Prestige Toyota of Ramsey Ramsey, United States**Dealership**: L0767 Prestige Toyota of Ramsey · **Prestige Toyota of Ramsey**: · **Interested in growth opportunity?** · **Enjoy being part of a successful team?** · If you are an **Automotive Assistant Sales Manager** who shares these goals, we want to talk to you · We are par ...
-
Front Desk Manager
4 days ago
Shaner Edina, United StatesCandidates for this position must have open availability - - - The Front Office Manager will be responsible for the successful operation and administration of all front office departments. The ideal candidate will have a combination of education, and Front Desk Manager, Front Des ...
-
Front Desk Manager
1 week ago
i-Health Inc Edina, United StatesThe Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital partner(s) as applicable. · ...
-
Front Desk Manager
3 weeks ago
Twin Cities Orthopedics Hopkins, United StatesThe Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital Health, Business Operations, ...
-
Help Desk Manager
3 weeks ago
Stinson LLP Minneapolis, United States Regular, Full time· Summary · The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience in order to ensure Help ...
-
Front Desk Manager
3 days ago
Hawkeye Hospitality Minneapolis, United StatesHawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of todays sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkans ...
-
Front Desk Manager
3 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Man ...
-
Front Desk Manager
2 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Man ...
-
Front Desk Manager
3 weeks ago
Aimbridge Hospitality Minneapolis, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Man ...
-
Front Desk Manager
1 week ago
Revo Health Edina, United StatesThe Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital partner(s) as applicable. · F ...
-
Front Desk Manager
2 weeks ago
Wischermann Partners Minneapolis, United StatesWHO YOU ARE · You are a recognized leader who loves empowering others to be their best selves. You love being the person both guests and your team can rely on; youre the go-to. Youre great at anticipating the needs of your team, and helping others feel like they are always one s ...
-
Purchasing Associate
3 days ago
Illing Packaging Richfield, United States**Job Summary**: · The Purchasing Associate will function as a generalist in purchasing duties. · **Supervisory Responsibilities**:None · **Duties/Responsibilities**: · - Review ERP system to place and monitor purchase orders for sales samples, production, customer, and warehouse ...
-
Human Resources and Safety Generalist
1 week ago
Illing Packaging Richfield, United States**Join Illing Packaging's team as a Human Resources and Safety Generalist where you will be a part of a Top Workplace of Southeast Wisconsin and will play an important role in living out our motto: Family First. Have fun. Create.** · **Job Summary**: · The Human Resources and Saf ...
-
Civil Engineer
2 weeks ago
FusionWorks Richfield, United StatesThe Federal Motorway Company has been responsible for operating one of the largest and most diverse infrastructures for around kilometers of motorways since . · Each kilometer of motorway must be financed, planned, procured, and staffed at the desk, as well as legally accompanied ...
-
Help Desk Manager
5 days ago
Dungarvin Mendota Heights, United States Full timeCompany Description · A LITTLE ABOUT US: · Dungarvin is a national organization of privately owned companies that are dedicated to providing high-quality, community-based support to people with intellectual and developmental disabilities, people who are faced with mental health, ...
-
Front Desk Manager
4 days ago
Aimbridge Hospitality Uncasville, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Man ...
-
Front Desk Manager
1 week ago
Aimbridge Hospitality Uncasville, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Ma ...
-
Front Desk Manager
4 days ago
Aimbridge Hospitality Uncasville, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Ma ...
-
Acute Dialysis Services Program Manager
5 days ago
Fresenius Medical Care Minneapolis, United States Full timePosition requires RN licensure and experience working in a dialysis unit. · PURPOSE AND SCOPE: · Ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. Provides direct supervision and coordination ...
-
Night Acute Registered Nurse
5 days ago
Fresenius Medical Care Minneapolis, United States Full timePOSITION FEATURES: · Night shift differential available. · No dialysis experience required as we provide extensive on-the-job PAID training · PURPOSE AND SCOPE: · The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement Pr ...
Front Desk Manager - Edina, United States - i-Health
Description
The Front Office Manager is responsible for managing the day-to-day front desk operations, ensuring excellent patient service and delivery of care. This position is also responsible for maintaining relationships between physician offices and hospital partner(s) as applicable.
Full-time role, Monday - Friday variable days and hours. No Weekends or holidays out of our Edina Specialty Surgery Center.
Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed by Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:Education and Experience Requirements:
Essential Requirements:
Ability to:
Performance Expectations - i-Health's Core Values:
Environmental Conditions:
Notes
Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
