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    Commercial Customer Service Representative - Syracuse, United States - Carrier Enterprise

    Carrier Enterprise
    Carrier Enterprise Syracuse, United States

    3 weeks ago

    Default job background
    Description
    Carrier Enterprise sells and distributes residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products. Carrier Enterprise Northeast currently has a Commercial Customer Service Representative opportunity.

    This position is currently a hybrid - working in the office 3 days a week, at home 2. It could go to full time in the office.

    Payrate:
    $20-28 per hour DEO.


    Company Website:


    Job Responsibilities

    . Order entry and engaging in order/project management for Commercial Sales

    . Provide post-sales support to Internal and External customers

    . Track shipments and logistics to customer job sites on the sale of commercial equipment

    . Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.

    . Establish and maintain good relations with customers by providing prompt and courteous service.


    Requirements:
    Requirements

    2-3 years' experience in project management or customer service
    Excellent customer service skills required
    Excellent computer skills required (Microsoft, enterprise solutions, and proprietary applications utilized)

    Qualifications

    High School diploma or equivalent with three (3) years' experience
    AA/AS degree with 2 years' experience preferred.

    Salary range dependent on experience $50-$60,000

    Carrier Enterprise is an Equal Opportunity Employer

    There is no relocation offered for this opening
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