- Responsible for client communications, conflict resolution, and compliance on client deliverables.
- Ensure that client issues are efficiently handled, and updating the Client Executive (CE).
- Provide regular two-way communication between the client and the Client Service Team to exhibit strong team representation and manage client expectations appropriately.
- Ensure that all processes and procedures are completed within the structure of Plexus' operating model and meet all expected compliance and professional standards.
- Create submissions and proposals in conjunction with the CE. Provide recommendations for standardizing the submission and proposal formats.
- Assist clients with claims reporting instructions and undertake initial efforts to involve other available resources (i.e. Claims and Legal Team) to resolve outstanding claim situations.
- Ensure that the Plexus service platform is delivered within the committed timelines. This includes quotations, proposals, endorsements, stewardship reports (where applicable), audit processing and any other service items that are time and date sensitive.
- In conjunction with the CE, establish a strategy to expand the relationship by offering new products and programs to clients which are a fit with their business operations.
- Perform regular tasks including gathering underwriting and exposure information, complete loss summaries and analyze loss runs, perform policy reviews as necessary, market risks to underwriters and negotiate terms, review quotations of insurance for accuracy in conjunction with the CE, and prepare invoices and follow-up for collections of premiums.
- Be able to undertake a certain amount of client-related travel with the CE and/or Producer to secure and enhance relationships with prospects and clients.
- Carry a sense of urgency in supporting the CE during the pursuit of expanding an existing relationship and new business opportunities.
- Provide direction and oversight of Client Coordinators who are part of your account team.
- Be prepared to delegate responsibilities that fall outside of the CM role and provide mentorship.
- Enthusiastically engaged in furthering insurance knowledge through insurance related coursework, classes, seminars and conferences.
- BA/BS degree or equivalent experience.
- 5-7 years of experience in insurance field.
- Ability to communicate to explain complex issues, receive and interpret complex information, and respond appropriately.
- Ability to work independently as well as in teams.
- Ability to travel up to 25% for presentations to client, prospect and carrier meetings.
- Working knowledge of property and casualty insurance products and usage, insurance markets, reference to changes in personnel at markets, and alterations occur on policy forms/coverages.
- Proficient in Microsoft Office Programs, loss forecasting software, agency management systems.
- Must possess a current and valid State of Illinois Property & Casualty license.
-
Client Manager
3 days ago
The Plexus Groupe Barrington, United StatesJob Description · Job DescriptionThe Plexus Groupe — awarded Best Places to Work in Insurance — is looking for candidates who dream big. We have an opening for a Client Manager – Employee Benefits Practice in our Deer Park or Chicago, IL office. · Do you enjoy strategizing with c ...
-
Client Relationship Manager
1 week ago
Trunnell Insurance Services, LLC Naperville, United States**About us** · Mon-Fri 9-530 · Salary + commissions + bonuses · Health Insurance · 401k with matching · Paid holidays/vacation/personal days · This Company Describes Its Culture as: · - Busy -- competitive and growth-oriented · - People-oriented -- supportive and fairness-focused ...
-
Real Estate Client Care Manager
23 hours ago
Leslie McDonnell Team Libertyville, United States**About us** · Leslie McDonnell Team is a small business in Libertyville, IL We are customer-centric, fast-paced and fun. · Our work environment includes: · - Casual work attire · **Duties will include**: · - Answering phones · - you will often be the first point of contact for o ...
-
Senior Product Manager for Client Solutions
6 days ago
Horizon Ventures Dorr, United StatesAbout eurodata AG: · Innovative technologies, great career opportunities, real teamwork, and a sustainable vision for the future of the company make the eurodata group an attractive employer for anyone interested in IT. Software developers, AI experts, UX designers, network speci ...
-
Key Account
2 weeks ago
Orion Innovations Barrington Hills, IL, United States FreelanceAre you looking to work where others go on vacation? · Then you've come to the right place · We are a unique logistics company located at Stuttgart Airport. · Short distances, an individual team that is motivated, performance-oriented, and always ready to push boundaries. · Makin ...
-
Digital Marketing Specialist
1 week ago
Legend Creative Group Lake Zurich, United States**Job Title**:Digital Marketing Specialist · We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for implementing and managing various digital marketing strategies to enhance our cli ...
-
End to End Customer Service
23 hours ago
Bish Creative Display Lake Zurich, United StatesCompany Overview: Bish Creative has a deeply established reputation for award winning merchandising and marketing execution with recognizable brands, in all retail segments. Bish Creative's core values and pillars for excellence (Customer Service, Innovation and Technology), prov ...
-
Sample Prep Lab Technician
19 hours ago
Actalent Lake Zurich, United States Full timeJob Description: · Will be responsible for compounding, sample preparation, data entry and basic lab testing. · Retrieve samples from various departments including R&D, sensory, production, etc. · Work closely with the Head Chemist, the Samples Lab Manager, and other Research an ...
-
Assistant Manager
5 days ago
Dovenmuehle Mortgage, Inc. Lake Zurich, United States**Assistant Manager** · Full time; Exempt · Location; Lake Zurich, IL, US · **Department**:Claims · **On-Site role located in Lake Zurich, IL** · Dovenmuehle Mortgage, Inc. ("Dovenmuehle") is the leading mortgage subservicing firm in the United States with several hundred financi ...
-
Operations Coordinator
1 week ago
McNelly Services, Inc. Lake Zurich, United StatesMcNelly Services Inc., a leading provider of commercial snow and ice management solutions in the greater metropolitan area, is currently seeking a dedicated Operations Manager to join our team. At McNelly, we prioritize our employees and foster an employee-first culture. This pos ...
-
Network Manager
1 day ago
Lake Zurich Community Unit School District 95 Lake Zurich, United StatesJOB TITLE: Network Manager · REPORTS TO: Director of Technology · REQUIREMENTS: Bachelor's Degree plus 3-4 years experience in architecting, implementing, and supporting IP-based networks in an enterprise environment. CCNA certification or an equivalent combination of education a ...
-
Payment Specialist Ll
6 days ago
Dovenmuehle Mortgage, Inc. Lake Zurich, United States**Payment Specialist II** · Full time; Non-Exempt; 37.5 hours/week; Overtime as required. · Location; Lake Zurich, IL, US · **Department**:Cash · Dovenmuehle Mortgage, Inc. ("Dovenmuehle") is the leading mortgage subservicing firm in the United States with several hundred financi ...
-
Client Service Manager
6 days ago
Gallagherbassett Rolling Meadows, United States** Client Service Manager** · **** · New Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expe ...
-
Apex Dynamics Arlington Heights, United States*Fluent German and recruitment experience is essential* · TEKsystems is a leading company in the IT Services and Talent Management industry, and our success is driven by our employees. As we continue to grow at a rapid pace, we are seeking Account Managers to join our team in Arl ...
-
Receptionist Pet Resort
23 hours ago
Tailchasers Lake Barrington, United StatesTailchasers Barrington Pet Resort is seeking a vibrant, adept, and dependable receptionist to become a valued member of our Lake Barrington team With a legacy spanning back to 1975, Barrington Pet Resort stands as a pioneer in the pet care realm. We're dedicated to providing comp ...
-
Data Analyst
6 days ago
Union One Lake Barrington, United States**Company Background**:Union One is one of the fastest-growing benefits management firms in the country. It focuses solely on working with unions to ensure their members can access income protection benefits.Currently serving over 2,000,000 union members nationwide across multipl ...
-
Organizing Crew Management for Events"
2 weeks ago
Velocity Ventures Lake Zurich, IL, United States FreelanceDispatcher Crew Leader in the Events Industry (m/f/d) in Lake Zurich, IL · Organization skills, people skills, diversity - immerse yourself in the unique world of the events industry, support our clients and employees, and realize your own projects. · We are looking for a motivat ...
-
Human Resources Clerk
2 weeks ago
SilverLinx Lake Zurich, IL, United States Freelance**Many good reasons for our client in Lake Zurich, IL:** · **In addition to fair and attractive compensation, the following additional benefits are offered:** · - Attractive compensation · - Flat hierarchies - short decision-making paths · - Permanent employment contract · - Home ...
-
Cascade Ventures Maywood, United StatesYou have a perfect understanding of theory. But what about practice? At HSBC Germany, we prepare you for the financial world. Be part of our team from the beginning, support colleagues from different countries, and work on your own projects. We offer you freedom and responsibilit ...
-
Infinity Systems Loon Lake, United StatesAt TRENDHAUS, our goal since 1998 has been to bring joy to children's eyes. With minds full of ideas, a passionate enthusiasm for trends, and a high standard for quality, we design amazing toys and stationery for pocket money and are dedicated to inspiring children to make their ...
Client Manager - Barrington, United States - The Plexus Groupe
Description
Job Description
Job DescriptionThe Plexus Groupe — awarded Best Places to Work in Insurance — is looking for candidates who dream big. We have an opening for a Client Manager - Property & Casualty at our Deer Park, IL headquarters or at our Chicago, IL office.
Do you enjoy strategizing with clients on best-in-class solutions? Do you want to be part of a company growing faster than ever? If so, then you will want to keep reading
Summary:
The role of Property & Casualty Client Manager (CM) serves as the primary business contact for the client and is responsible for client satisfaction. The CM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the CM is expected to build relationships with clients to encourage new and repeat business opportunities.
Job Responsibilities:
Required Experience:
The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence. If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.
PASSION.ALIGNMENT.ACTION.
With offices in Chicago, Dallas, Oklahoma City and Tampa, The Plexus Groupe is a premier insurance brokerage and risk management consulting company. We offer our clients innovative insurance strategy and powerful professional resources to protect, preserve, and grow. The Plexus Groupe is an equal opportunity employer.
Powered by JazzHR
VJohsnTFIr
