- Greet customers and assist them with any inquiries they may have
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Consult with customer on applicable service specials.
- Prioritize required services, and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes.
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Spend quality time building relationship with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.
- One year of experience in a service adviser role strongly is required
- Toyota experience preferred but not required
- Must be familiar with Reynolds&Reynolds
- Must have computer proficiency
- Valid driver's license
-
Service Advisor/writer
3 weeks ago
Carcountdigital Houston, United StatesPay: $63, $70,914.00 per year · Day range: · - Weekends as needed · Shift: · - 8 hour shift · Ability to Relocate: · - Houston, TX 77089: Relocate before starting work (required) · Work Location: In person ...
-
Automotive Service Advisor/writer
6 days ago
West Houston Infiniti Houston, United States**Company Overview** · This position will work a 5 day work week. Pay is based on experience. · **Automotive Service Advisor/Writer Primary Responsibilities**: · - Customer service is a priority · - 100% interface with customers · - Handling the repair order paperwork flow from b ...
-
Automotive Service Advisor/writer
3 days ago
West Houston Volkswagen and Subaru Houston, United States**Automotive Service Advisor Job Benefits** · - 401K · - Paid Vacation · - Health Insurance, Vision insurance, Dental insurance · - Life & Disability Insurance · - Pinnacle Awards Program · - Employee Vehicle Purchase Program · **Automotive Service Advisor Responsibilities and Du ...
-
Experienced Automotive Service Writer/advisor
3 weeks ago
Vaughan Automotive - Mike Calvert Toyota Houston, United States**Service Advisor** · Mike Calvert Toyota is looking for **experienced** Service Advisors who are experts in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make cust ...
-
Service Advisor/writer
2 weeks ago
Orion Mobile Fleet Service Humble, United States**About us** · Orion Mobile Fleet Service was founded on the basic principle of social responsibility and has a reputation for honesty and integrity. We are family-owned and operated and we treat our customers, employees, and our environment as such. Our reputation is built on tr ...
-
Service Advisor/writer
3 weeks ago
Orion Mobile Fleet Service Humble, United States**About us** · Orion Mobile Fleet Service was founded on the basic principle of social responsibility and has a reputation for honesty and integrity. We are family-owned and operated and we treat our customers, employees, and our environment as such. Our reputation is built on tr ...
-
Service Advisor/writer
1 week ago
Community KIA Baytown, United StatesWe are seeking an experienced Service Advisor. As a Service Advisor you will be responsible for greeting customers and provide an initial evaluation on his or her vehicle to determine the services and repairs needed. The Service Advisor must verify warranty and service contract c ...
-
Service Advisor
3 weeks ago
West Houston Volkswagen Houston, United States**Service Advisor** · **Automotive Service Advisor Job Benefits** · - 401K · - Paid Vacation · - Health Insurance, Vision insurance, Dental insurance · - Life & Disability Insurance · - Pinnacle Awards Program · - Employee Vehicle Purchase Program · **Automotive Service Advisor R ...
-
Service Advisor
1 week ago
Honest - 1 Auto Care Houston, United StatesThe Service Advisor provides critical telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the ...
-
Service Advisor
3 weeks ago
Russell & Smith Honda Houston, United StatesService Advisor - Honda · HONDA · Houston, Texas · Service Advisor - Honda · Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them ...
-
Service Advisor
3 weeks ago
Russell & Smith Ford Houston, United StatesService Advisor - Ford · Ford · Houston, Texas · Service Advisor Ford · Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel ...
-
Service Advisor
3 weeks ago
Grubbs Automotive Chv Llc Houston, United StatesThe Service Advisor is the center of communication for service/repair activities and the liaison between customers and technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen to and thoroughly understand ...
-
Service Writer/Advisor
3 weeks ago
Bobcat Of Houston Houston, United StatesJob Description · Job Description · Bobcat of Houston · is a full service Bobcat Dealership We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. White Star Machinery offers parts as well as both mobile and shop service, and a full l ...
-
Service Advisor
2 weeks ago
Sonic Automotive Houston, United States**Company Description** · At **JLR Houston Central**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to ...
-
Service Advisor
3 weeks ago
Doggett Houston, United States**Service Advisor** · **Classification** Non-Exempt · **JOB SUMMARY**: · You must work with all departments to build an efficient and effective service team. Keep customer satisfaction to its highest possible level, with accurate pricing, prompt, and quality experience. Maintain ...
-
Service Advisor
3 weeks ago
Sonic Automotive Houston, United States**Company Description** · At **Audi Central Houston**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to ...
-
Service Advisor
2 weeks ago
Sonic Automotive Houston, United States**Company Description** · At **Momentum BMW/MINI**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to yo ...
-
Service Advisor
3 weeks ago
Sonic Automotive Houston, United States**Company Description** · At **Lonestar Chevrolet**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to y ...
-
Service Advisor
3 weeks ago
Gillman Automotive Group Houston, United States**Service Advisor - Automotive** · We need Team members who understand the value and monetary benefit of the customer service industry. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel wel ...
-
Service Writer/Advisor
3 weeks ago
Bobcat of Houston Houston, United StatesJob Description · Job DescriptionBobcat of Houston is a full service Bobcat Dealership We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. White Star Machinery offers parts as well as both mobile and shop service, and a full line of c ...
Service Writer/Advisor - Houston, United States - Mike Calvert Toyota
Description
Job Type
Full-time
Description
Mike Calvert Toyota is looking for an experienced automotive Service Writer.
The Service Advisor is responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Why Mike Calvert?
Mike Calvert is a company of people first, we offer a great work environment We are proud to be one of the fastest growing Toyota stores in the nation. Our Service Department is OVERFLOWING with work. Ask any Mike Calvert technician and they will tell you that they are proud to be a part of the Mike Calvert Toyota team. Come be a part of something unique- The Mike Calvert Way
Ensure that customers receive prompt, courteous, and effective service