Service Advisor/writer - Humble, United States - Orion Mobile Fleet Service
2 weeks ago
Description
About us
Orion Mobile Fleet Service was founded on the basic principle of social responsibility and has a reputation for honesty and integrity.
Our reputation is built on trust and is vital to our success so we will never draw a line in the sand or let dollars cloud our judgment.
At the end of each day, we strive for our company to be viewed as ethical and transparent, and only then have we truly succeeded.
-Duties_
- Provide excellent customer service
- Accurately document customer concerns
- Work with 3rd party billers on a daily basis
- Schedule appointments and manage the repair process
- Provide accurate estimates for repairs and services
- Coordinate with technicians to ensure timely completion of repairs
- Maintain a clean and organized work area
Qualifications_
- Strong understanding of the repair processes
- Experience with RO Writer is not mandatory but preferred
- Computer literacy
- Excellent customer service skills and the ability to build rapport with customers
- Solid communication skills, both verbal and written
- Detailoriented with the ability to multitask and prioritize tasks effectively
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay:
From $1.00 per week
Benefits:
- Flexible schedule
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
Work Location:
In person
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