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    Clinical Ambulatory Services Rep II - Houston, United States - Texas Children's Hospital

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    Full time
    Description

    We are searching for an Clinical Ambulatory Services Representative II-- someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

    Think you've got what it takes?

    Qualifications

  • Certified Medical Assistant required in one of the following certifications: CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA) CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA) EMT - Emergency Medical Techn Texas Department of State Health Services EMT-A - Advanced EMT Texas Department of State Health Services EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services LIC PAR - Lic-Paramedic Texas Department of State Health Services NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT) NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP) RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
  • High school diploma or GED required
  • 2-years' experience in a clinical setting required
  • Healthcare and/or Pediatric experience preferred
  • Bilingual in Spanish/English preferred
  • Responsibilities

  • Performs patient registration procedures per department process
  • Obtains and verifies patient demographic data for each encounter
  • Confirms patient appointments, verifying patient demographics and insurance information
  • Enters, batches, and reconciles charges daily
  • Ensures that interpreter services are available for patients as needed
  • Serves in key role to assure most efficient patient throughput in exam rooms

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