Customer Service Rep 1 - Houston, United States - C&S Wholesale Grocers, Inc.
Description
Position Overview- Effectively manage work hours and demonstrate strong organizational skills.
- Process requests for order entry and product questions from customers.
- Ensure accurate order entry and timely feedback to customer inquiries.
- Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
- Travel Required:No
Environment and Schedule
- Office : Office Temperature (65F to 75F)
- Schedule: Monday
- Wednesday and Friday: 10AM to 7PM CST and Saturday 9AM6PM CST (off Thursday and Sunday)
- Training onsite for 34 weeks (Monday
- Friday 7AM4PM CST)
- After training and evaluation period, the role transitions to fully remote (may require onsite presence if experience technical difficulties or performance issues)
Must be local to Houston area
Skills
- Specialized Knowledge : Able to read and interpret manuals, documents and memos, Able to communicate with customers and coworkers
- Bilingual Spanish and English speakers preferred
Years Of Experience
- 02 : Related experience and/or training.
Pay:
$ $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- Hybrid work
- Office
Language:
- Spanish (required)
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Ability to Relocate:
- Houston, TX 77054: Relocate before starting work (required)
Work Location:
Hybrid remote in Houston, TX 77054
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