Jobs
>
Houston

    Customer Service Rep - Houston, United States - THIRD COAST SERVICES

    THIRD COAST SERVICES
    THIRD COAST SERVICES Houston, United States

    3 weeks ago

    Default job background
    Description
    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Description

    Position Summary

    Under the direction of the Customer Service Manager, the Customer Service Representative's main task is to provide exceptional customer service to our existing customers via telephone and email.

    Job Responsibilities include but are not limited to:
    • Confer with customers by telephone, in person or by e-mail in order to provide information about products and services.
    • Coordinate transportation of materials into and out of the plant, including rail, tanker truck, samples and packaged goods.
    • Complete transportation documentation.
    • Assist with shipping and scheduling problems.
    • Responsible for providing coverage for team members.
    • Create customer invoices and purchase orders as well as verify services provided and maintain orders.
    • Have a thorough understanding of internal plant processes such as Blending, Shipping, and Production in order to best support the customer.
    • Create orders in operating system to account for customer requests. Assist in internal departments in resolving any issues that arise.
    • Communicate order progress to customers. Act as departmental liaison to ensure continued production and customer satisfaction.
    • Track and ensure accuracy of customer orders including affiliated documents.
    • Responsible for getting written approval from the customer for overtime.
    • Process all required documents in a time period which meets the Third Coast standard.
    • Observe all safety policies and procedures. Participate in plant safety processes and immediately report any unsafe conditions.
    • Remain current on the requirements of the Quality Program ensure that your actions support the Quality Policy towards continual improvement.
    • Exhibit and practices the Third Coast Way fundamental behaviors
    Knowledge and Skills:
    • High School Graduate or GED REQUIRED
    • College degree is a plus; experience in lieu of degree
    Work Experience:
    • Minimum of 3-5 years in Customer Service/Materials Logistics role
    Skills and Competencies:
    • Proficient in working with Microsoft Office Excel, Word and Outlook
    • Detail oriented with excellent organization skills
    • Ability to work within a team or independently as required
    • Excellent communication skills and interpersonal skills are required
    • Professional and courteous behavior
    • Good communication skills both verbal and written
    • Ability to multi-task and meet required deadlines
    • Motivated to provide excellent customer service
    • SAP experience helpful but not required
    Physical Requirements
    • 100% Office Setting, including sitting, some bending, walking and viewing.
    This position is currently accepting applications.
  • Houston Methodist

    Patient Services Rep

    1 week ago

    Houston Methodist Houston, United States PRN

    Patient Services Rep - PRN - Day · REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Hospital · 6565 Fannin St · Houston, TX 77030 · Job Ref: 51360 Talent Area: Administrative Job Shift: 1st - Day Job Type: PRN Posted Date: Jan. 3, 2024 At Houston Metho ...

  • Beacon Hill

    Patient Services Rep

    1 week ago

    Beacon Hill Houston, United States

    In a Nutshell: · Customer Service Experience · High inbound call center experience · Medical background, ideally in a call center, central scheduling, or insurance verification environment · 2+ years of experience · Patient Interaction: · Answer and manage inbound and outbound ca ...

  • Houston Methodist

    Patient Services Rep

    2 days ago

    Houston Methodist Houston, United States PRN

    Patient Services Rep - PRN - Day · REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Hospital · 6565 Fannin St · Houston, TX 77030 · Job Ref: 57117 Talent Area: Administrative Job Shift: 1st - Day Job Type: PRN Posted Date: June 6, 2024 At Houston Metho ...

  • Texas Quality Plumbing

    Customer Service Rep

    1 day ago

    Texas Quality Plumbing Houston, United States

    Job Description · Job DescriptionTexas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local indus ...

  • Addison Group

    Customer Service Rep

    1 day ago

    Addison Group Houston, United States

    Job Description · Job DescriptionCustomer Service Rep · Contract-to-Hire · Up to $24.00/hour DOE · M-F onsite · Position: The Customer Service Rep will maintain and enhance customer relationships by responding to inquiries, providing information and price quotes, responding to re ...

  • Ben E. Keith

    Sales & Service Reps

    2 weeks ago

    Ben E. Keith Houston, United States

    Location:6720 Commerce Creek Dr., Houston, Texas · For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations. · Our Food Division is a complete broad line multi- ...

  • Metrix Instrument

    Customer Service Rep

    3 days ago

    Metrix Instrument Houston, United States

    Who We Are · Metrix is the preferred supplier of industrial condition monitoring systems to many of the world's leading manufacturers and users of cooling towers, gas turbines, reciprocating compressors, and other rotating and reciprocating machinery. With headquarters in Housto ...

  • Domino's Pizza LLC

    Customer Service Rep

    9 hours ago

    Domino's Pizza LLC Houston, United States

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. Th Customer Service, Forest, Ser ...

  • Houston Methodist

    Patient Services Rep

    1 week ago

    Houston Methodist Houston, United States

    Overview · At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perfor ...

  • Westinghouse Electric Company

    Customer Service Rep II

    2 hours ago

    Westinghouse Electric Company Houston, United States

    We are searching for Customer Service Rep II. The position is a 9-month contract assignment. · This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corpora ...

  • LoanStar Title Loans

    Customer Service Rep

    4 hours ago

    LoanStar Title Loans Houston, United States

    LoanMax Title Loans · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with cus ...

  • Houston Methodist

    Patient Services Rep

    1 day ago

    Houston Methodist Houston, United States

    At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registrati ...

  • Beacon Hill

    Patient Services Rep

    3 days ago

    Beacon Hill Houston, United States

    In a Nutshell: · Customer Service Experience · High inbound call center experience · Medical background, ideally in a call center, central scheduling, or insurance verification environment · 2+ years of experience · Patient Interaction: · Answer and manage inbound and outbound ca ...

  • CSAT Solutions

    Technical Service Rep

    2 weeks ago

    CSAT Solutions Houston, United States

    CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career ...

  • The Adecco Group

    Customer Service Rep

    3 weeks ago

    The Adecco Group Houston, United States

    Adecco is currently hiring for customer service representive in the Houston Area. Responsible for providing assistance and support to customers with their inquiries, complaints, and issues. They work in various industries and communicate with custom Customer Service, Service, Ret ...

  • Houston Methodist

    Patient Services Rep

    1 week ago

    Houston Methodist Houston, United States

    At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registrati ...

  • LoanStar Title Loans

    Customer Service Rep

    4 hours ago

    LoanStar Title Loans Houston, United States

    LoanMax Title Loans · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with cus ...

  • LoanStar Title Loans

    Customer Service Rep

    4 hours ago

    LoanStar Title Loans Houston, United States

    LoanMax Title Loans · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with cus ...

  • XL Parts LLC

    Customer Service Rep

    2 weeks ago

    XL Parts LLC Houston, United States

    Job Description · Job DescriptionCustomer Service Representative · Reporting To: Dealer Services Warehouse Manager · Direct Reports: No · Status: Full-Time · Exempt/Non-Exempt: Non-Exempt · Division: Store Operations · Job Purpose: · The Customer Service Representative will be ...

  • Genuine Parts Company

    Sr. Customer Service Rep

    2 weeks ago

    Genuine Parts Company Houston, United States Full time

    SUMMARY: · Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. T ...