- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Indiana Property and Casualty license REQUIRED.
- Prior State Farm Agency Experience Preferred.
- Prior Independent Insurance Agency experience required.
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Mutual of Omaha Mortgage Indianapolis, United StatesJob Description · Job DescriptionCustomer Service Representative · Mutual of Omaha Mortgage · $10 an hour + bonus · Vision, Medical, Dental, Life Insurance, Retirement · Full-Time · Job Summary · At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with ...
Customer Service Representative - Indianapolis, United States - Bob Mercer - State Farm Agent
Description
Job Description
Job DescriptionROLE DESCRIPTION:As a customer service representative with Bob Mercer State Farm Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Three Days Per Week, 22.5 hours.
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