Customer Service Representative - Indianapolis, United States - Gravity Tech Inc

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Job Title:

Customer Service Representative:

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Location: Zionsville Rd,
Indianapolis, IN 46077:

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Duration: 6+ Months (Extendable):

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Shift:

Shift:
7:30am - 4:30pm or 8:00am - 5:00pm


Description:

Responds to customer issues that require product knowledge. Interprets questions/requests and ensures proper resolution. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.


Required:


  • Experience with MS Office
  • Experience with SAP
  • Good Communication Skills


  • Education

  • Degree not required
  • 12 years' work experience preferred

Job Types:
Full-time, Contract


Pay:
$ $28.00 per hour

Expected hours: 40 per week


Experience level:

  • 5 years

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Education:


  • Associate (required)

Experience:


  • SAP: 3 years (required)
  • CSR: 3 years (required)
  • Scientific research: 1 year (preferred)

Work Location:
In person

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