Customer Service Representative - Indianapolis, United States - Gravity Tech Inc
Description
Job Title:
Customer Service Representative:
-
Location: Zionsville Rd,
Indianapolis, IN 46077:
-
Duration: 6+ Months (Extendable):
-
Shift:
Shift:
7:30am - 4:30pm or 8:00am - 5:00pm
Description:
Responds to customer issues that require product knowledge. Interprets questions/requests and ensures proper resolution. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.
Required:
- Experience with MS Office
- Experience with SAP
- Good Communication Skills
- Education
- Degree not required
- 12 years' work experience preferred
Job Types:
Full-time, Contract
Pay:
$ $28.00 per hour
Expected hours: 40 per week
Experience level:
- 5 years
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Education:
- Associate (required)
Experience:
- SAP: 3 years (required)
- CSR: 3 years (required)
- Scientific research: 1 year (preferred)
Work Location:
In person
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