Jobs
>
Indianapolis

    Guest Service Representative - Indianapolis, United States - Comfort Suites Southport

    Comfort Suites Southport
    Comfort Suites Southport Indianapolis, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.

    Our Guest Service Representatives makes a difference by:

    • A warm, people-oriented demeanor
    • A team-first attitude
    • A gift for paying attention to the smallest details

    As Guest Services Representative, you will:

    • Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
    • Respond to and resolve guest requests
    • Secure payments, verifying and adjusting billing as needed
    • Provide guests with room and hotel information, directions, amenities, and local interests
    • Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
    • Complete cashier and closing reports, counting the bank at the end of each shift securely
    • Accept and record wake-up calls, delivering to the right department
    • Maintain confidentiality of all guests, proprietary information
    • Communicate any emergency, lost item, or theft to proper staff and/or authorities
    • Report maintenance problems, accidents, and safety hazards
    • Keep contingency lists in case of emergency and communicate and necessary messages
    • Protect company assets
    • Comply with all quality assurance expectations

    To be a successful Guest Service Representative, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors.

    Minimum Requirements:

    The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

    Benefits Offered:

    • Incentives $
    • Employee Referral Program $
    • Paid Time Off
    • Paid Vacation (Full-Time)
    • Merit Increase $
    • 401k with Employer Contribution (Full-Time)
    • Medical, Dental, Vision (Full-Time)
    • Life Insurance (Full-Time)
    • Long-term/Short-term Disability (Full-Time)
    • Accident (Full-Time)
    • Critical Illness (Full-Time)
    • Cross-training Opportunities
    • Hotel Room Discounts

    Schedule:

    • Flexible Shifts Available

    -Morning/Evening/Night

    -Weekends

    -Full-Time/Part-Time

    MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

    If you are an individual with a disability and need assistance completing the online application, please call extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.



  • Hartson-Kennedy Marion, United States

    **POSITION**:Customer Service Representative **REPORTS TO**:Customer Service Manager · **DIRECTIVE**:Customer Account Manager **FLSA STATUS**:Exempt · **SUMMARY/PURPOSE**: · The Customer Service Representative is responsible for all duties to maintain a positive relationship with ...


  • Gravity Tech Inc Indianapolis, United States

    **Job Title: Customer Service Representative**: · - **Location: Zionsville Rd,** **Indianapolis, IN 46077**: · - **Duration: 6+ Months (Extendable)**: · - **Shift: Shift: 7:30am - 4:30pm or 8:00am - 5:00pm** · **Description**: · Responds to customer issues that require product kn ...


  • Taunton Federal Credit Union Marion, United States

    We offer excellent benefits, including medical and dental insurance, 401(k), paid Federal holidays, life insurance and tuition reimbursement opportunities Read on for a detailed job summary and essential functions. · Essential Functions- Process member transactions including chec ...


  • Summers North Marion, United States

    **Summers Plumbing Heating & Cooling** located in **Marion, IN **is scouting a **full-time Customer Service Representative - CSR - Dispatcher **who can easily provide out-of-this-world customer service in a fast-paced environment. · This HVAC and plumbing position is paid a compe ...


  • Adam Jurs - State Farm Agent Carmel, United States

    **Benefits**: · - 401(k) matching · - Bonus based on performance · - Company parties · - Health insurance · - Paid time off · - Profit sharing · **Position Overview** · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Adam ...


  • Langham Logistics, Inc Indianapolis, United States

    **Summary** · The Logistics Customer Service Representative contributes to meeting Langham's goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow of supply chain raw materials, works-in-progress, and f ...


  • Penske Truck Leasing Indianapolis, United States Full time

    What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the ...


  • Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 4304 W Morris St. Indianapolis, IN, 46241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, cle ...


  • Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 8645 E 25th St. Indianapolis, IN, 46219 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean ...


  • Infinity Systems North Crows Nest, IN, United States Freelance

    You and us? We think it works. · When you think of software companies, you often imagine large, grey office buildings with hundreds of more or less anonymous employees, big conference rooms, and state-of-the-art developer offices. · But most clients prefer to work with a manageab ...


  • Golden Gate Group Beech Grove, IN, United States Freelance

    Beech Grove, IN - Finance Overview · - Junior, Professional - Full-time - Permanent Position - What You Bring · - Successfully completed commercial training, e.g. in the financial services sector · - Enjoyment of telephone and written customer service · - An open ear for our cust ...


  • Kolton Blickenstaff - State Farm Agent Zionsville, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...


  • Planet Fitness Whitestown, United States

    **Job Summary** · The **Member Services Representative (Mon-Fri 2pm-10pm) **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · **Essential Duties and Responsi ...


  • VCA Antech, Inc. Indianapolis, United States

    VCA Beech Grove Animal Hospital seeks a Part-Time Client Service Representative to join our Front Desk Team · Why We Need You · As the face of VCA Beech Grove Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer' ...


  • Family Dollar Marion, United States

    Family Dollar - 150 BARKS RD E [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...


  • FASTSIGNS #240301 Indianapolis, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Paid time off · FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportuni ...


  • Charles Schwab Noblesville, United States Full time

    Position Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's service team is at the he ...


  • Family Dollar Marion, United States

    Family Dollar - 520 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...


  • First Insurance Group Marion, United States Part time

    ** Customer Service Representative - Part Time** · **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02588 Showing 1 location **Job Details** · **Description** · ****Position Title:** Customer Service Representative** · ****Department:** Retail** · ****Posi ...


  • ZOLL LifeVest Indianapolis, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...