- Inbound/outbound calls and in person customer relations. Survey customers to determine eligibility and which program(s) fits their needs.
- Verify all information is gathered correctly, accurately and meets government policies.
- Partner with external stakeholders (government and private institutions) to determine services.
- Data input into organization database.
- Respond to all inquiries in a timely manner via phone, email or in person.
- Provide above average customer service; serve as a referral source; build a working knowledge of programs that the organization offers.
- High School diploma/GED with 1+ years of relevant experience
- Microsoft Office Suite and database experience
- Thrive in a fast paced environment with coaching support
- Dedicated to excellent attendance
- Above average decision making and problem solving abilities.
- Ability to work independently with minimal supervision.
- Okay with standing and sitting for periods of time and to move intermittently throughout the workday.
- Hours: M thru Friday 8am to 5pm with 1 hour lunch (During 3 week training hours 9am to 4pm; 1 hour lunch)
- Starting pay: $15.00 to $16.00 hourly (depending on experience)
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Penske Truck Leasing Indianapolis, United States Full timeWork Location: 8645 E 25th St. Indianapolis, IN, 46219 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean ...
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Infinity Systems North Crows Nest, IN, United States FreelanceYou and us? We think it works. · When you think of software companies, you often imagine large, grey office buildings with hundreds of more or less anonymous employees, big conference rooms, and state-of-the-art developer offices. · But most clients prefer to work with a manageab ...
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Customer Service Representative - Indianapolis, United States - DaMar Staffing Solutions of Indianapolis
Description
Job Description
Job DescriptionDo you enjoy working with people? Do you have a passion to serve? Are you seeking your next best opportunity? The DaMar Team is seeking individuals that have a passion for customer service to join an Indianapolis based organization.
Client Profile- Community development center; founded in 1971.
Job Summary- Customer service representative is responsible for gathering data from clients via phone or in person to verify eligibility for government funded programs.
Duties
Qualifications
Company Description
DaMar Staffing Solutions of Indianapolis ("DaMar") is a premier boutique recruitment firm. The DaMar model offers on demand solutions at an affordable price. DaMar Staffing Solutions is the place for professional level staffing for all industries .
Customer Service Representative professionals in Indianapolis
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Tanesha Jones
Introduction
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Abigail Ennis
Purdue University Junior studying Economics
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Austionna Collins
Dasher
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Dawttiniang Phuting
HR Management & Management Student | IUPUI
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Larry Hey
Hvac installer
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Caroline King
Full-Time Student