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New York City

    Enrollment Specialist - New York, United States - City of New York

    City of New York
    City of New York New York, United States

    5 days ago

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    Description

    Job Description

    Job DescriptionJob Description

    THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $41,887 - $48,170.

    ACS' Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination.

    A critical piece of CFWB's portfolio is the operation of the City's subsidized child care voucher system one of the largest child care assistance programs in the country.

    ACS providers vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.

    The Voucher Enrollment Unit (VEU) provides childcare information, updates and assistance to support provider and program enrollment.

    The main task of VEU is to issue and enroll childcare vouchers to low-income families as well as to enroll, update and maintain providers and programs who are linked to these vouchers.

    VEU works with CFWB Childcare Eligibility teams to confirm eligibility status of childcare cases and Human Resources Administration (HRA) Job Center Staff to enroll providers/programs who are caring for TANF children into the Automated Childcare Information System (ACCIS).

    VEU also collaborates with CFBW Special Referral Unit (SRU) who refers clients with child welfare cases to receive childcare vouchers.

    Reporting to the Supervisor of the VEU Unit, the Community Associate/Enrollment Specialist, with latitude to independent judgment and decision-making, has the following responsibilities:


    • Enroll, update, and maintain providers and programs with TANF and lowincome vouchers.
    • Update provider and program license, rates, capacity, social security/EIN#.
    • Verify provider eligibility with OCFS and/or DOHMH
    • Generate new provider and program number in ACCIS
    • Conduct research in childcare databases including ACCIS, CCATS, CCFS
    • Issue and email/mail lowincome childcare vouchers along with enrollment package to families.
    • Liaise with Provider Inquiry Unit (PIU), Legally Exempt Provider (LEP) Unit, CFWB Call Center, and other CFWB Operations units to manage parent/provider/program/children enrollment for both TANF and lowincome populations.
    • Liaise with HRA Job Center Staff to support enrollment of TANF parents, providers, programs, and children.
    • Receive emails, phone calls, etc. from HRA Job Center Workers to assist with parent, providers/programs, and children enrollment.
    • Assist walkin clients with enrollment information.

    ADDITIONAL INFO:

    Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


    TO APPLY:
    For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#
    For all other applicants go to and search for Job ID# Click on the "Apply" button.

    If you do not have access to a computer, most public libraries have computers available for use.

    Only candidates selected for an interview will be contacted.
    Qualifications

    Qualification Requirements
    1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
    2. Education and/or experience which is equivalent to "1" above.
    Additional Information


    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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