Enrollment Specialist - New York, United States - City of New York

City of New York New York, United States

3 weeks ago

Description

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $41,887 - $48,170.

ACS Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWBs portfolio is the operation of the Citys subsidized child care voucher system -- one of the largest child care assistance programs in the country. ACS providers vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training

The Voucher Enrollment Unit (VEU) provides childcare information, updates and assistance to support provider and program enrollment. The main task of VEU is to issue and enroll childcare vouchers to low-income families as well as to enroll, update and maintain providers and programs who are linked to these vouchers. VEU also collaborates with other entities such as ACS Childcare Eligibility to confirm eligibility status of childcare cases and Human Resources Administration (HRA) Job Center Staff to enroll providers/programs who are caring for TANF children into the Automated Childcare Information System (ACCIS).

VEU also collaborates with ACS Special Referral Unit (SRU) who refers clients with child welfare cases to receive childcare vouchers.

Job Description:

Reporting to the Supervisor of the VEU Unit, the Community Associate/Enrollment Specialist, with latitude to independent judgment and decision-making, has the following responsibilities:

Enrolls, updates, and maintains providers and programs with TANF and low-income vouchers.

Updates provider/ program license, rates, capacity, social security/EIN#.

Verifies provider eligibility with OCFS and/or DoHMH

Generate new provider/ program number in ACCIS.

Conducts research in various childcare databases: ACCIS, CCATS, CCFS.

Issue and email/mail low-income childcare vouchers along with enrollment package to families.

Liaise with Provider Inquiry Unit (PIU), Legally Exempt Provider (LEP) Unit, CFWB Call Center, and

other CFWB Operations units to manage parent/provider/program/children enrollment for both TANF and low-income populations.

Liaise with HRA Job Center Staff to support enrollment of TANF parents, providers, programs and children.

Receive emails, phone calls, etc. from HRA Job Center Worker to assist with parent,

providers/programs, and children enrollment.

Assist walk-in clients with enrollment information.

ADDITIONAL INFO:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a

candidate for employment with child-caring responsibilities has been the subject of a child abuse and

maltreatment report.

TO APPLY:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#

For all other applicants go to and search for Job ID# Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted

Qualifications

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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