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Chicago

    Senior Claim Technical Specialist - Chicago, United States - QBE Insurance

    QBE Insurance
    QBE Insurance Chicago, United States

    1 week ago

    QBE Insurance background
    Description
    Primary Details

    Time Type:
    Full time


    Worker Type:
    Employee

    The Opportunity


    This opportunity is accountable for adjusting a select portfolio of claims involving Private Company Management Liability - directors and officers, employment practices, fiduciary liability and crime.

    The ideal candidate will have extensive experience managing such claims, as well as exceptional coverage and litigation management competencies. Strong organizational and diary/time management skills are also a must. A JD is strongly preferred.

    Primary Responsibilities

    Independently manage a diverse portfolio of high severity claims including coordinating an investigation into liability and exposure and review and interpretation of policy language in an effective and efficient manner
    Evaluation and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with laws and best practices
    Drive the highest level of customer care, responsiveness and satisfaction
    Deliver favorable claim outcomes
    Collaborate with outside counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management
    Effectively communicate internally with relevant stakeholders and externally with counsel and with customers and brokers
    Analyze, develop and determine appropriate case reserves and identify relevant claims of concern
    Take ownership for personal development and career planning and maintain understanding of company
    Required Education

    Bachelor's Degree or equivalent combination of education and work experience

    Required Experience

    8 years relevant experience

    Preferred Competencies/Skills
    Generate original, innovative solutions to difficult or unusual situations
    Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
    Financial and business acumen and awareness of financial responsibility
    Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
    Develop effective negotiation strategies and prepare a plan of action
    Build and capitalize on beneficial internal and external relationships including competitors
    Actively contributes towards continuously improving performance
    Build constructive and cooperative working relationships and open lines of communication
    Utilize effective communication skills to influence and persuade decision makers
    Manage a diverse and extensive portfolio of Professional Liability Program Claims with varying levels of complexity and activity.
    Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external stakeholders

    Preferred Education

    J.D. is preferred
    Preferred Experience
    Experience handling management liability matters including private company directors and officers, employment practices, and fiduciary liability

    Preferred Knowledge

    Advanced working knowledge of current and possible future management liability products, policies, practices, trends, technology, and information affecting the business and organization; knows how the business works
    Advanced working knowledge of insurance policy and contract language
    Advanced working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and coordination of people and resources

    About QBE


    We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.


    We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

    And our people will be at the center of our success.

    We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.


    With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

    We believe this is our moment: What if it was yours too?

    Your career at QBE - let's make it happen

    US Only - Travel Frequency
    Frequent (approximately 10+ trips annually)

    US Only - Physical Demands

    Field agents:

    Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location.

    Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Must be able to walk on uneven ground, climb, bend, stoop, use a step, crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather, chemicals and/or animals. Incumbent must be able to lift up to 25 lbs.

    US Only - Disclaimer
    To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

    Job Type
    Individual Contributor

    Global Disclaimer
    The duties listed in this job description do not limit the assignment of work.

    They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties.

    Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments.

    It provides clear guidance to help us to make good judgement calls.

    Compensation

    Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs

    Annual Salary Range:
    $121,000 - $182,000

    AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY

    Annual Salary Range: $133,000 - $200,000

    CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA

    Annual Salary Range: $152,000 - $228,000

    San Francisco CA, NJ and New York City NY

    Benefit Highlights


    You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.

    Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

    We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families.

    Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

    At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation.

    We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees.

    That's why we offer the opportunity for hybrid work arrangements.


    If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month.

    This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.


    How to Apply:
    To submit your application, click "Apply" and follow the step by step process.


    Equal Employment Opportunity:


    QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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