Jobs
>
Chicago

    Technical Specialist NO C2C - Chicago, United States - EPITEC

    EPITEC
    EPITEC Chicago, United States

    1 week ago

    Default job background
    Banking / Loans
    Description

    Epitec

    POSITION:

    Technical Specialist

    JOB TYPE:

    W2, NO C2C, 7 month contract

    LOCATION:

    Chicago, IL

    JOB SUMMARY FOR TECHNICAL SPECIALIST:

    • We are seeking a Technical Specialist (IT) to join our leading client's team for a hybrid role in downtown, Chicago.
    • Pay Range: $45- $50/hour

    RESPONSIBILITIES FOR TECHNICAL SPECIALIST:

    • Lead production stability effort by preventing production issue and improve production stability.
    • Track /Manage Incidents /Change /Problems for assigned applications.
    • Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.
    • Identify measures to improve applications stability and availability to improve support service delivery.
    • Develop to become a Subject Matter Expert for assigned application domain.
    • Troubleshoot production issues through monitoring and log analysis.
    • Attend regular meeting with Project/Development teams to discuss production issues for prioritization, fixes and release.
    • Engage Help direct systems projects, including project planning, management status reporting, systems specifications and implementation
    • Help ensure compliance with all audit requirements including change control procedures and data security
    • Manage and coordinate with onsite and offshore Managed Services provider and offshore NT partners to Support applications and drive continuous improvement efforts.
    • Coordinate with various teams, including offshore staff, and raise support ticket for all issues, analyze root cause and assist in efficient resolution of production issues.
    • Responsible to attend on-call, after office hours including weekend to support High and Critical production issues.
    • Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found.

    REQUIRED EXPERIENCE FOR TECHNICAL SPECIALIST:

    • 5-6 plus years of application development /Support experience using modern technical frameworks and architecture, including experience collaborating with external technology teams.
    • Support experience with multi-channel applications (web, mobile, API, etc.).
    • Good to have past experience under DevOpps or SRE role.
    • Understanding of the Secure Software Development Lifecycle (SSDLC) and/or other methodologies
    • Experience working on projects in an Agile/XP environment.
    • Experience using at least some of the following technologies: Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS and SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), Bootstrap, CSS3, HTML4, , , Oracle PL/SQL
    • Strong communication and interpersonal skills, along with a solid technical background are essential as is the ability to multitask in a fast paced environment. The ideal candidate can explain technical issues in layman's terms and translate business needs to technology teams and back.
    • Strong leadership and team player to work as part of a global support team, cross training and supporting multiple critical client facing applications.
    • Experience working effectively with diverse groups around the world, including IT management, technology staff, business partners, consultants, vendors and clients
  • Energy Systems Group

    Technical Specialist

    5 days ago

    Energy Systems Group North Chicago, United States

    **ENERGY SYSTEMS GROUP**** is looking for a **Technical Specialist **at our Chicago North Facility to join our Operations Services team. · The Technical Specialist position centers around a strong focus on operating, maintaining, troubleshooting, and repairing plant equipment and ...

  • Green Office Partner

    Technical Specialist

    3 days ago

    Green Office Partner Chicago, United States

    CHICAGO**:Green Office Partner** is hiring a highly skilled Chicago-based Technical Specialist as part of our growing nationwide Installation Team Green Office Partner specializes in the service and support of Imaging and Document Management Solutions. · Having been named the **# ...

  • Adler University

    Technical Support Specialist

    1 week ago

    Adler University Chicago, United States

    The Technical Support Specialist is responsible for supporting Adler University faculty, staff, and student technology requests as well as providing Audio/Visual equipment usage and content production assistance to faculty, staff, and students. · **Education/Experience**: · - A b ...

  • HealthJoy

    Technical Billing Specialist

    17 hours ago

    HealthJoy Chicago, United States

    **Come for the mission. Stay for the experience.**: · Let's keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you · Healthcare benefits are complex, underutilized, and a m ...

  • Cloud5 Communications

    Technical Support Specialist Tier 2

    1 week ago

    Cloud5 Communications Chicago, United States

    **Cloud5 is the leading communications technology and services provider to customer · - centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, ...

  • Morton College

    Help Desk and Technical Support Specialist

    1 day ago

    Morton College Cicero, United States

    **Required Qualifications** · - Two years of computer related experience; or an associate's degree in data processing or a related field experience. Knowledge of computer hardware and software. Good customer service, interpersonal and communication skills. · - Must be able to dem ...

  • Navistar, Inc.

    Technical Specialist

    6 days ago

    Navistar, Inc. Lisle, United States

    Position Overview: · Navistar's Bus Components Engineering Team has an exciting opportunity for a **Technical Specialist** to join our team at our WHQ in Lisle, IL. The Bus Components team within R&D is responsible for all design work on the bus body, including body structure, bo ...

  • AbbVie

    IT Technical Specialist

    4 days ago

    AbbVie North Chicago, United States

    Job Description · Job DescriptionCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr ...

  • NebulaTech

    Technical specialist

    1 week ago

    NebulaTech Glendale Heights, United States

    TenneT is a leading European network operator committed to ensuring a safe and reliable power supply - 24 hours a day, 365 days a year. We are shaping the energy transition for a sustainable energy future. As the first cross-border transmission system operator, we plan, build, an ...

  • AbbVie

    IT Technical Specialist

    1 week ago

    AbbVie North Chicago, United States Full time

    · Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic ar ...

  • USG

    Technical Specialist

    3 weeks ago

    USG Chicago, United States

    Conduct multi-disciplinary geology, geotechnical, and mining projects that impact aspects of mineral extraction and manufacturing including safety, reserve and resource reporting, mine planning, quality, regulatory, and environmental.Carry out detailed geological and geotechnical ...

  • 1WorldSync

    Technical Support Specialist

    1 week ago

    1WorldSync Chicago, United States

    Are you looking to advance a career in customer, service, and support? Do you have a knack for helping people and an eagerness to problem-solve? Want to be a member of a high-performing customer support center environment? Good news 1WorldSync is looking for a Technical Support S ...

  • Navistar, Inc.

    Reliability Technical Specialist

    2 days ago

    Navistar, Inc. Lisle, United States

    Position Overview: · At Navistar, we're driving change in the transportation industry and striving to help create a cleaner, more sustainable world where future generations can thrive. With that, it's an exciting time to be at Navistar, as we work to accelerate the impact of sust ...

  • Ayalytical Instruments

    Technical Applications Specialist

    1 week ago

    Ayalytical Instruments Chicago, United States

    Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which test ...

  • Ayalytical Instruments

    Technical Applications Specialist

    3 days ago

    Ayalytical Instruments Chicago, IL, US, United States

    · Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which te ...

  • project44

    Technical Support Specialist

    1 week ago

    project44 Chicago, United States

    Why project44? · Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there's still a lot of work to be done. The industry is massive, as is the opportunity. We're looking for bright, ambitious individuals to join our growing globa ...

  • Ayalytical Instruments Inc

    Technical Applications Specialist

    3 days ago

    Ayalytical Instruments Inc Chicago, United States

    Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which test ...

  • Ayalytical Instruments

    Technical Applications Specialist

    4 days ago

    Ayalytical Instruments Chicago, IL, United States

    Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which test ...

  • Zimmer Biomet

    Technical Project Specialist

    1 week ago

    Zimmer Biomet Chicago, United States

    *This is a Hybrid position, with responsibilities of being partially onsite, in the Downers Grove, IL office. Employee must live within this geography. · At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical tech ...

  • Ayalytical Instruments

    Technical Applications Specialist

    5 days ago

    Ayalytical Instruments Chicago, United States

    Job Description: · We are seeking a Technical Application Specialist to join our team. The successful candidate will be responsible for answering questions from current and potential customers about our equipment and the way it works. We work with laboratory analyzers which test ...