-
Customer Service Representative
2 weeks ago
Spectrum Innovations Lynn, United StatesVisionTwo is the exclusive distribution partner for professional theater, TV/studio, and event technology. We play a significant role in ensuring that television shows, concerts by international stars, and the execution of trade fairs and industrial events run smoothly. · Our dis ...
-
Insurance - Customer Service Representative
5 days ago
Wood & Associates Insurance Agency, Inc. Lynn, United States**We'll help you grow your career. Join a culture of caring Excellent compensation and benefits and sign on bonus. **We're searching for an enthusiastic, customer-driven, and knowledgeable person to join our team as a full-time Customer Service Representative. In this role you wi ...
-
Csr - Customer Service Representative
1 week ago
Minuteman Press Malden, United StatesYou will be responsible for entering orders into our proprietary management software, which we will train you how to use. Duties will also include but are not limited to: advising the customer on their project, custom project quoting, customer correspondence through the order pro ...
-
Patient Service Representative, Obgyn
2 weeks ago
North Shore Physicians Group Swampscott, United States**About Us** · North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart Here, ideas come from everyone—to the benefit of everyone we serve. · We continually seek the best ways ...
-
Patient Services Representative
1 week ago
BrightView Health Somerville, United States**Patient Services Representative** · - Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcom ...
-
Customer Service Representative
1 week ago
Graytitude Woburn, United StatesWe are hiring Customer Service Representatives with **Order Entry** experience. · The Customer Solutions Representative (CSR) is responsible for supporting the sales organization and sales team by helping manage customer activities and programs, with the goal of promoting custome ...
-
Field Service Representative
1 week ago
Safelite Group Woburn, United States- · The Field/Regional Service Representative is responsible for creating an exceptional customer experience through inbound calls from customers, policyholders, insurance agents, and/or auto glass shops. This organized and energetic professional delivers a seamless and memorable ...
-
Patient Service Representative, Obgyn
2 days ago
North Shore Physicians Group Swampscott, United States**About Us** · North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart Here, ideas come from everyone—to the benefit of everyone we serve. · We continually seek the best ways ...
-
Client Services Representative
1 week ago
Business Management Firm Boston, United StatesWe were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
-
Customer Service Representative
1 week ago
WITHINGS Boston, United Statesithings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables. ...
-
Veteran Services Representative
6 days ago
New England Center and Home for Veterans Boston, United States**Position Title**: Veteran Services Representative - Driver · **Department**:Operations · **Exemption**:Non-Exempt · **Supervisor**:Director, Operations and Shift Supervisor · **Job Summary**: · Veteran Services Representative (VSR) Driver contributes to the day-to-day operation ...
-
Service Sales Representative
6 days ago
CentiMark Corporation Boston, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Boston, MA This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the nat ...
-
Member Service Representative
1 week ago
Commonwealth Care Alliance Boston, United States**Why This Role is Important to Us**: · The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide ...
-
Field Services Representative
5 days ago
GAF Materials Corporation Boston, United StatesJob Description: · - Introduction · - At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that pu ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support East Boston, United States**Job ID** 10063 · **Date Posted** 04/15/2024 · **Location** East Boston, Massachusetts · **Airport** Boston Logan Int'l Airport · **Company** Signature Flight Support LLC · **Job Type** Full time · **Job Level** Standard · Signature Aviation is a market leading global aviation s ...
-
Veteran Services Representative
6 days ago
New England Center and Home for Veterans Boston, United States**Position Title**: Veteran Services Representative · **Department**:Operations · **Exemption**:Non-Exempt · **Supervisor**:Director, Operations and Shift Supervisor · **Job Summary**: · Veteran Services Representatives (VSR) contribute to the day-to-day operations of the Center ...
-
Service Sales Representative
2 weeks ago
CentiMark Corporation Boston, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Boston, MA This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the nat ...
-
Customer Service Representative
2 weeks ago
MIT Cambridge, United States**CUSTOMER SERVICE REPRESENTATIVE**, _Facilities-Customer Service Center_, to provide administrative support and coordination to the Facilities' Customer Service Center. Will provide day-to-day operational services, ensure timely and accurate maintenance of the work tracking syst ...
-
Visitor Services Representative
1 week ago
Harvard University Cambridge, United States**Job Summary** · **Description** · Serving as a member of the front-line staff for the Harvard Museums of Science & Culture, Visitor Services Representatives provide the highest level of customer service to ensure that all museum visitors have a positive experience. This positio ...
-
National Grid Malden, United States**About us**: · At National Grid, we value every walk of life. We work hard to create a work environment where everyone has the chance to voice their opinions. Because we know that having different perspectives makes us stronger - not weaker. It's how we constantly and continuous ...
Customer Service Representative - Deerfield, United States - TEKsystems
Description
Job Description
Job DescriptionMust be open to commuting to Bannockburn & Rosemont
Description:
This is NOT a high call volume position, this is a HEAVY email and customer service position for a Fleet Management company
-This opening is on the Customer Support team, they support the account managers who manage the fleet
-Assist with ordering vehicles, assist with anything customer service related
-For example, "my vehicle has been impounded". It's this customer service reps job to help the drivers and educate them on the service that they need in the future
-Answer a high volume of customer EMAILS - Must be able to think outside of the box and problem solve
-Must be comfortable making a few outbound calls, Follow up with customers on inquiries and insure all data is accurately notated into the system
-Multi-task and type customer information into the system in real time
-Utilize internal issue tracking system – CARE – to follow through on customer inquiries and issues
-Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.
-Contacting drivers by e-mail to gather missing information
-Utilize the v-lookup function within Excel to efficiently sort through data
Skills & Qualifications:
MUST HAVE:
-2+ years of customer service experience (Office)
-Strong written and email communication
-Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences
-Proficient with computers and MS office suite, including Outlook, Word and Excel
-Basic Excel (Ability and willingness to learn it)
-Achieved a HS Diploma
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.