- Inbound Calls and some outbound calls
- No Skip tracing
- Monthly Bonus Opportunities
- Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.
- Mondays to Fridays, shift options below
- 8:00am to 5:00pm ( 1 hour lunch)
- 8:30am to 5:30pm ( 1 hour lunch)
- 9:00am to 6:00pm ( 1 hour lunch)
- Efficiently assist customers through both inbound (90%) and outbound (10%) calls while educating them on their options for account resolution
- Develop a trusted relationship with customers, third parties, attorneys, representatives, realtors, etc. to ensure timely handling of all accounts through the collections process
- Maintain detailed document records of all customer communications including payment plans that customers have agreed to and amounts paid via telephone
- Ensure the prompt and successful delivery of solutions according to customer and client needs
- Clearly communicate the progress of accounts and their respective status within the collections pipeline
- Demonstrate exceptional listening skills, while displaying professionalism and empathy for our customers' individual needs and circumstances
- Customer service and pleasant mannered
- Proficient data entry and computer skills including Microsoft Office applications
- Excellent oral, verbal, and written communication
- Problem-solving skills
- Account documentation skills
- Active listening skills
- Attention to detail
- Negotiation skills
- Bilingual (English and Spanish)
- Prior call center and/ or collector experience
- High School Diploma required
- Associate's Degree or Bachelor's Degree preferred,
- Relevant experience may compensate for education
-
Credit & Collections Representative
3 weeks ago
Swatch Group US Miami, United StatesThe Swatch Group is looking for a credit and collections representative to join our finance team and it could be you · **Who We Are...** · The Swatch Group is a company that specializes in watch making, watch selling and watch movements. We have 17 recognized brands in the presti ...
-
Collections Representative
3 weeks ago
Brilliant Financial Staffing - FL Doral, United StatesJob Description · Job DescriptionOur Banking client is looking for 2 Collectors. We are Not looking for medical collections. · The Collector's responsibility involves the collection of all delinquent accounts of consumer, mortgage, visa, and other actions to recover past due acco ...
-
Patient Management Coordinator
3 weeks ago
Nova Southeastern University Fort Lauderdale, United States**Patient Management Coordinator **: · **Job Number**: 505693 · **Work Type**: Full Time with Full Benefits · **Location**: Fort Lauderdale-Davie, Florida · **Department**: Dental Studnt Clinic · **Categories**: Healthcare - Clinic Administration, Medical Professionals & Technici ...
-
Cashier Usa
1 week ago
SP Plus Corporation Fort Lauderdale, United StatesOverview: · USA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a ...
-
Patient Service Representative
1 week ago
Forefront Dermatology Fort Lauderdale, United StatesOverview: · Come join our team We have an immediate need for a Patient Service Representative in our Skin Center Dermatology a Forefront Dermatology clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the ...
-
Patient Account Representative I
1 week ago
Nova Southeastern University Fort Lauderdale, United States**Patient Account Representative I **: · **Job Number**: 505754 · **Work Type**: Full Time with Full Benefits · **Location**: Fort Lauderdale-Davie, Florida · **Department**: Davie Med Clinic MA Pool · **Categories**: Healthcare - Clinic Administration, Medical Professionals & Te ...
-
Marketing Coordinator
1 day ago
Castle Group Fort Lauderdale, United StatesOverview: · The Marketing Coordinator is responsible for all marketing and sales administrative support. This role supports the business development department's initiatives by executing administrative needs and maintaining promotional materials. This role requires a blend of org ...
-
Office Support Specialist
1 week ago
Broward County Board of County Commissioners Fort Lauderdale, United States**REQUIREMENTS AND PREFERENCES**: · **Announcement will close on April 26, 2024 at 5:00p.m.** · The **Office Support Specialist **will perform a variety of office related tasks including the following: · - Receive requests by telephone for maintenance and repair work; enter reque ...
-
Community Meal Assurance Americorps Member
3 weeks ago
FLIPANY Dania Beach, United StatesFLIPANY is a 501c (3) non-profit, community-based agency that serves to empower youth and adults through nutrition and physical activity programs while influencing policy changes for healthier communities. · FLIPANY is proud to service the South Florida Community (Miami-Dade, Bro ...
-
SP Plus Corporation Dania Beach, United StatesOverview: · **Basic Function **- Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to ...
-
Inside Sales Account Executive
6 days ago
Venture Tech Solutions, Inc. Fort Lauderdale, United StatesThis is and in office, all in-bound position with an average annual compensation is 60 to 75k. Top performers make 100k plus. · VentureTech Solutions helps S. Florida based Financial Services firms hire the best and brightest talent while working closely with industry-leading int ...
-
Product Lister- Auction House
1 week ago
JK Staff Consultants Dania Beach, United StatesBoutique Auction House in Dania Beach is hiring a Product Lister. You are a critical link in ensuring that our customers visually desire our products. · Position: Product Lister (Auction House) · Job Summary: · As a Product Lister at our boutique auction house, you will play a pi ...
-
Senior Accountant
2 weeks ago
City of Fort Lauderdale Fort Lauderdale, United StatesThe City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our int ...
-
Cashier
2 weeks ago
SP Plus Corporation Fort Lauderdale, United States Part timeOverview · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry ...
-
Community Manager
3 weeks ago
Greystar Fort Lauderdale, United States Full timeManages and coordinates the team members, daily activities, and resources of the community to achieve financial and operational goals, and ensures compliance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other ...
-
Medical Sales Representative
3 weeks ago
Med Supply US Fort Lauderdale, United States Full timeMed Supply US is a medical supply company that provides diabetic supplies to patients and doctors offices. We are looking for a full-time Intake Specialist to join our team. · Position Overview:As a Medical Sales Representative, you will play a crucial role in facilitating the in ...
-
Patient Management Coordinator
3 weeks ago
Nova Southeastern University Fort Lauderdale, United States Full timeJob Category: · Non-Exempt Hiring Range: Pay Basis: Hourly · Subject to Grant Funding?: No Essential Job Functions: 1. Oversees day-to-day clinic operations to ensure smooth operations. · 2. Manages student's/resident's patient flow to ensure curriculum needs are met. · 3. Sc ...
-
Sr. Manager of Accounting
2 weeks ago
Vaco Fort Lauderdale, United StatesSr Accounting Mgr. Cruise Ticket Revenue-Summary :The Sr Accounting Mgr. of Ticket Revenue will be responsible for the revenue recognition accounting operations by controlling, balancing, and verifying all company revenue and related transactions.Responsibilities include reviewin ...
-
Center Manager
3 hours ago
ClareMedica Health Partners LLC Fort Lauderdale, United States:ESSENTIAL FUNCTIONS: · The Center Manager has a highly visible role in the organization and is responsible for overseeing and optimizing the operational efficiency and effectiveness of a care center. This role involves strategic planning, resource management, and collaboration ...
-
Patient Management Coordinator
2 weeks ago
Nova Southeastern University Fort Lauderdale, United States Full timeJob Category: · Non-Exempt Hiring Range: Pay Basis: Hourly · Subject to Grant Funding?: No Essential Job Functions: 1. Oversees day-to-day clinic operations to ensure smooth operations. · 2. Manages student's/resident's patient flow to ensure curriculum needs are met. · 3. Sc ...
Call Center Collections Representative - Fort Lauderdale, United States - RAS LaVrar
Description
Job Description
Job DescriptionThe Collections Representative position will provide our new hire with a uniquely experiential opportunity to immerse themselves in the day-to-day bustle of a prestigious legal group's Collections Department. The ideal candidate will be highly motivated and ready to handle consumer interactions. Consumer interactions consist of negotiating repayment plans, answering questions, and arranging for payments. We are seeking a candidate that has experience with, or is eager to learn about, the legal and collection processes. We provide a robust training program to prepare call center representatives to immediately handle calls and provide a professional customer experience. This position is not remote. This role is an in office position at the Plantation, FL office location.Work Environment
Our firm maintains a collegial work environment that prioritizes internal promotion, training, and professional development. We strive to see our employees grow As our team-members progress and demonstrate a consistent ability to meet performance standards, promotional opportunities become available.
Essential Duties and Responsibilities
Qualifications
Required Qualifications:
Preferred Qualifications:
RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
Education
Job Type and Compensation
· This is a full-time position operating under standard business hours ( Mondays to Fridays in office - 8am to 5pm / 8:30am to 5:30pm / 9am to 6pm )
· Competitive Pay – commensurate to your experience
· Comprehensive training and mentoring programs
· Paid time off
· Paid holidays
Health Insurance, Life, Dental, Medical, Vision, 401k.
Physical functions
Must be able to remain in a stationary position 50% of time; Constantly operates a computer and other office machinery; employee is Regularly required to verbally communicate, listen and give presentations as needed. Some walking and standing relative to interaction with other personnel and applicants
Work Environment
Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. Top agents average over $3000 in bonus alone every month in addition to base pay.
Travel
No Travel Required.