- Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
- Organize and prioritize the selling floor to support the sales effort and overall customer experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stored at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
- Provides assistance as needed in inventory preparation.
- Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
- Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
- Maintain cleanliness and organization of workstation at all times.
- Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
- Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS
- NO
- NO
- NO
- 2+ years of experience in sales, experience in a luxury environment preferred
- Strong relationship development and impeccable communication skills
- Even-tempered with ability to continuously multi-task
- Self-starter and able to work independently while balancing collaboration with a team
- Strong organizational skills
- Open availability to accommodate needs of the business
- Ability to lift between 0-25 lbs. without assistance
-
HERMES OF PARIS INC. New York, United States** ** · Boutique Coordinator, Maison Madison Flagship Boutique · Contract type: Regular position · Country/Region: United States of America · City: New York, NY · Job: Retail · Experience: Minimum 1 year · Company: HERMES OF PARIS INC. · *** · Job description · **The Team**: · Th ...
-
Hermès New York, United StatesJob Description · The Team: · The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Managing Vice President, New York Region and will work collaborati ...
-
Boutique Director Madison Avenue Flagship
1 week ago
PUIG, S.L. New York, United StatesThe Opportunity · Responsible for overall management of the store, staff, merchandise and customer service. The Boutique Director is also responsible for achieving sales objectives, maintaining, and achieving high operational and merchandizing standards and goals, building highly ...
-
Hermes Paris New York, United StatesMinimum 10 years · The Team: · The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Managing Vice President, New York Region and will work collaborat ...
-
Store Manager
3 weeks ago
Diptyque Paris New York, United StatesDIPTYQUE Paris Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home déc ...
-
De Beers Group New York, United States Entry Level / Permanent EmployeeJob Description: The Store Administrator will provide logistical support to not only the store, but also the general De Beers Jewellers Market in North America. The candidate will possess an entrepreneurial mindset and a willingness to be not only a process owner but to assist wi ...
-
Production Coordinator
1 week ago
Greenwich St. Jewelers New York, United StatesWe're looking for a Production Coordinator to join our Production team in our Tribeca Flagship boutique. Someone who loves connecting with other people as much as they love the art of fine jewelry. · This role will be primarily responsible for processing fine jewelry repairs and ...
-
Store Manager
4 weeks ago
Oscar de la Renta New York, United StatesOscar de la Renta is hiring a Store Manager for our flagship boutique on Madison Avenue in New York City. This position reports to the Director of Stores, US and must have prior related store management experience with a luxury brand. · Responsibilities will include overseeing al ...
-
Assistant Store Manager
1 week ago
Isabel Marant New York, United StatesISABEL MARANT · Having founded her label in '94, Isabel Marant instantly became renowned for her pioneering and cosmopolitan spirit bringing self-affirmation and feel good effect to her dégaine... · We run on desire. To see, to scent, to feel it all. We overflow with life, so we ...
-
Senior Manager, Retail Business Development
4 weeks ago
Diptyque Paris New York, United StatesDiptyque- Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. I ...
-
Director of Retail Excellence
4 weeks ago
Diptyque Paris New York, United StatesDiptyque- Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. I ...
-
Guest Hospitality Assistant
3 weeks ago
Richemont New York, United StatesRole Overview · The Guest Hospitality Assistant inspires each guest's personal Vacheron Constantin journey through exceptional experiences, while achieving or exceeding client expectations. The Guest Hospitality Assistant is responsible for enhancing all aspects of boutique livin ...
-
OMEGA Luxury Timepieces
1 week ago
Swatch Group New York, United StatesThe company · OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoy ...
-
Client Advisor, SoHo
17 hours ago
AMIRI New York, United StatesPurpose & objective: · AMIRI is looking for an enthusiastic Client Advisor to join the its SoHo location The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert p ...
-
Business Manager, Saks Fifth Avenue NYC
6 days ago
LVMH Perfumes & Cosmetics New York, United StatesCompany Description · Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with ...
-
Business Manager, Saks Fifth Avenue NYC
1 week ago
Guerlain New York, United StatesJob Description · Job DescriptionCompany Description · Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations w ...
-
Manager - Client Relations Center
3 weeks ago
Hermes Paris New York, United StatesMinimum 3 years · The Team · The Client Relations Center team oversees all content and aspects of the business while supporting omnichannel services and client phone/email/ live chat inquiries in partnership with US flagship boutiques. · The Opportunity: · As the Client Relation ...
-
Acquisitions & Development Analyst | Real Estate
4 weeks ago
Advice Personnel New York, United StatesAcquisitions & Development Analyst | Real Estate · A residential real estate investment and development firm is seeking a Development Analyst to support all financial modeling and analysis associated with the acquisition and development of luxury assets in NYC. The company is wel ...
-
Director - Client Relations Center
2 days ago
Hermes Paris New York, United StatesMinimum 10 years · The Team: · The Client Relations Center, an extension of the eCommerce team, lends support by managing phone and email inquiries for US flagship boutiques and · The Opportunity: · As Director of Client Relations Center (CRC), you will directly manage all CRC r ...
-
Tailor Shop Manager
2 days ago
Ermenegildo Zegna N.V. New York, United StatesABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which ...
Sales Specialist, Maison Madison Flagship Boutique - New York, United States - Hermes
Description
The Team:The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
About the Role:
Sales Objectives
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
COMPANY OVERVIEW
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films "Footsteps Across the World" available on our website.
OUR COMMITMENT
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at Please do not submit resumes or applications to this email addressA creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
