Jobs
>
New York City

    Boutique Director Madison Avenue Flagship - New York, United States - PUIG, S.L.

    Default job background
    Description

    The Opportunity


    Responsible for overall management of the store, staff, merchandise and customer service. The Boutique Director is also responsible for achieving sales objectives, maintaining, and achieving high operational and merchandizing standards and goals, building highly motivated teams and developing associates.

    What you'll get to do


    Sales Generation:

    • Achieve sales goals
    • Analyze available sales reports and data to determine the needs of the business and set business strategies
    • Set individual sales goals for sales associates, ensuring goals reflect store business goals
    • Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
    • Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is fluent in all aspects of product knowledge
    • Collaborate with Supervisor and Marketing to identify marketing opportunities to support sales

    Customer Service:

    • Ensure all associates provide the highest level of customer service
    • Ensure staff maintains constant client communication through utilizing their clienteling tools
    • Resolve all client problems and complaints quickly and effectively
    • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
    • Empower associates to make decisions in the customer's best interest that also support the Company's philosophy

    Operations:

    • Ensure facility maintenance, presentation and organization
    • Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
    • Control store expenses and maintain budgets, continually striving to reduce costs
    • Schedule associates to maintain appropriate floor coverage while maintaining payroll budgets
    • Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and procedures
    • Meet inventory accuracy and shrink requirements
    • Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication
    • Build and maintain good communication with members of corporate office, other stores and local center/street association

    Merchandising/Visual:

    • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
    • Understand clientele and be able to speak on product needs and opportunities
    • Ensure the selling floor is neat, clean, organized and reflects the correct brand and visual image at all times
    • Communicate inventory needs to support the business goal

    Talent:

    • Oversee Management Team of an Assistant Boutique Director and Operations Manager as well as Sales and Alterations Teams.
    • Recruit, train, and develop staff ensuring all positions are filled in a timely manner with qualified personnel
    • Continually evaluate the performance of each associate and provide constant feedback to ensure results
    • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary

    We'd love to meet you if you have

    • Minimum 5 years in a GM role or similar, preferably luxury market.
    • Excellent communication, organizational, and interpersonal skills.
    • Strong computer skills: MS Office, inventory software and database software.

    A few things you'll love about us

    • An entrepreneurial, creative and welcoming work culture
    • A range of learning and development opportunities
    • An international company with plenty of opportunities to grow
    • A competitive compensation & benefits package



  • Citizen Watch Company of America, Inc. New York, United States

    Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand bu ...

  • Hawksmoor - NYC

    Floor Manager

    2 weeks ago


    Hawksmoor - NYC New York, United States

    **Floor Manager**: · We're looking for a Floor Manager to join our award · - winning floor team in our flagship US restaurant, Hawksmoor NYC. Hopefully you'll have a natural flair for first class service and a love for all things hospitality and people as this role will be all ab ...


  • Yeshiva University New York, United States

    **Director of Assessment and Continuous Quality Improvement** · **Job No**: 497459 · **Work Type**: Staff Full-time · **Department**: Katz School · **Location**: Wilf Campus, 500 West 185th Street, NY, NY, Beren Campus, 245 Lexington Avenue, NY, NY, Resnick Campus, 1165 Morris Pa ...


  • HERMES OF PARIS INC. New York, United States

    ** ** · Boutique Coordinator, Maison Madison Flagship Boutique · Contract type: Regular position · Country/Region: United States of America · City: New York, NY · Job: Retail · Experience: Minimum 1 year · Company: HERMES OF PARIS INC. · *** · Job description · **The Team**: · Th ...


  • Swatch Group New York, United States

    **The company** · OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has e ...


  • The Well Flatiron New York, United States

    **Our Story** · THE WELL is your one-stop shop for wellness. We integrate modern medicine and ancient healing, focusing on whole-person care. Our services, products and experiences address the physical, mental and spiritual aspects of well-being to help you feel your best. We sta ...


  • InterContinental New York, United States

    **ABOUT US** · InterContinental Hotels & Resorts has delighted luxury travelers since 1946, the world's first truly international luxury hotel brand, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous ...


  • The Well Flatiron New York, United States

    **Our Story** · THE WELL is your one-stop shop for wellness. We integrate modern medicine and ancient healing, focusing on whole-person care. Our services, products and experiences address the physical, mental and spiritual aspects of well-being to help you feel your best. We sta ...

  • AMN Healthcare

    Urologist

    11 hours ago


    AMN Healthcare New York, United States

    Job Description & Requirements · Urologist · StartDate: ASAP Pay Rate: $ $ · AMN Healthcare seeks to recruite a full-time Urologist to provide full-scope Urology care to the Staten Island communiy, wherein there is a high level of need. Throgh a robust referral base of 14 Primar ...

  • L'Amico

    Sommelier

    3 weeks ago


    L'Amico New York, United States Part time

    We are seeking a talented sommelier to join our team of seasoned professionals for our flagship restaurant, L'Amico--located within the Hotel Eventi on 6th Avenue and 30th st. Our list features premiere selections from all over the world and especially Northern Italy. · Applicant ...


  • Kering NEW YORK, United States

    We are currently seeking a Private Client Manager who will report to the East Coast VP of Retail:The Private Client Manager will lead the Client Relations efforts for our Madison Avenue Flagship, with the overall objective of strengthening the store Manager, Private, Client Relat ...


  • Bottega Veneta New York, United States

    Summary · Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclu ...


  • Kering Group NEW YORK, United States

    We are currently seeking a Private Client Advisor who will report to the Store Manager as part of our dynamic team in our Madison Avenue Flagship. The Private Client Advisor is entrusted with the mission to build strong and long-term relationships wi Client Advisor, Retail Sales, ...


  • Hersha Hospitality Management New York, United States

    The Fifth Avenue Hotel. Flaneur Hospitality's flagship property, The Fifth Avenue Hotel, is seeking a Learning and Development Manager to join the executive leadership team for the opening of a 150-room five star hotel. Carved out of an oasis of comf Manager, Development, Trainin ...


  • Kering New York, United States

    Summary · Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An incl ...

  • AMN Healthcare

    Urologist

    3 weeks ago


    AMN Healthcare NEW YORK, United States

    Job Description & Requirements · Urologist · StartDate: ASAP Pay Rate: $ $ · AMN Healthcare seeks to recruite a full-time Urologist to provide full-scope Urology care to the Staten Island communiy, wherein there is a high level of need. Throgh a robust referral base of 14 Primar ...


  • Kering New York, United States

    SummaryBottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusiv ...

  • Quality Branded

    Banquet Cook Hourly

    3 weeks ago


    Quality Branded New York, United States

    **Required Years of Experience** · 0-1 years · join our private events team *All levels of experience are encouraged to apply.***Quality Branded is hiring COOKS to** · Must have flexible availability (i.e PM, weekends, and holidays) · Hotel kitchen experience a plus Ability t ...

  • Richemont

    Key Holder

    3 weeks ago


    Richemont New York, United States

    At Richemont North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work toward ...

  • Morgane Le Fay

    Sales Associate

    4 weeks ago


    Morgane Le Fay New York, United States

    morgane le fay is a new york ready to wear brand that has established its identity through feminine form and diaphanous story-telling. we are looking to incorporate a new full-time team member to our madison avenue flagship store. the sales associate is expected to deliver a know ...