Key Holder - New York, United States - Richemont

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    Description
    At Richemont North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

    KEY HOLDER - MONTBLANC, MADISON AVENUE FLAGSHIP


    Overview:
    Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.


    Primary responsibilities:

    • Achieve preset sales objectives.
    • Develop network and clientele.
    • Capture client information; consistently adding information to further promote boutique relationships and sales
    • Possess strong product knowledge of the various collections
    • Provide outstanding customer service.
    • Develop a working knowledge of simple pen repair and after sales service techniques.
    • Maintain the aesthetic quality of the store.
    • Open/close boutique as required.
    • Handles communication with corporate office in absence of management
    • Responsible for ensuring loss prevention procedures are followed according to protocol
    • Handle transfers in absence of management

    Qualifications:

    • Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
    • Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
    • Excellent interpersonal, communication and computer skills are needed.
    • Strong attention to detail with the ability to handle multiple tasks simultaneously.
    Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

    Expected Salary Range:
    $22/hr - $28/hr

    Salary will be negotiated based on relevant skills and experience.


    Nearest Major Market:
    Manhattan


    Nearest Secondary Market:
    New York City