Jobs
>
Columbus

    Technology Business Analyst Senior - Columbus, United States - American Electric Power

    American Electric Power
    American Electric Power Columbus, United States

    2 weeks ago

    American Electric Power background
    Description
    Job Posting End Date

    Job Summary


    Working within Waterfall or Agile frameworks, a Business Analyst will work with a variety of disciplined focused team members all working toward a common goal of delivering value with quality and scale.

    Responsible for collaborating with other Job Families such within Technology and across our business partners to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

    Independently performs intermediate to advanced business and project analysis for medium to large projects.

    Job Description


    Essential Job Functions:
    Responsibilities include the following for medium or large projects or initiatives:

    Acts as a point of escalation for service desk technicians and informing appropriate leadership.
    Responsible for researching, analyzing and documenting trends in incidents and call volumes.
    Responsible for developing and training onshore and offshore technicians on standard Service Desk support processes and procedures.
    Represents Service Desk interests in Technology and Business projects as new technology is introduced.
    Responsible for maintaining 3rd party relationships.
    Able to understand stakeholder needs and participate in the formation of business case and project scope.
    Demonstrates breadth and depth of business analysis techniques and tools for use case modeling, data modeling, and process mapping. Learns new domain by collaborating with business and technical teams Demonstrates facilitation and process improvement skills.

    Creates analysis work plans and estimates of analysis activities Conducts workshops for requirements elicitation, creates documentation, establishes business capabilities, and ensures asset organization and refinement.

    Proves technical aptitude utilizing querying tools and understanding relational databases.
    Applies technology solutions by translating business requirements into conceptual, logical, and physical data models, and system configuration.

    Participate in process redesign and support including using tools, responding to user questions, problem diagnosis, recognition and solutions for process improvements, research, troubleshooting, tracking and resolution.

    Monitors expenditures to meet organizational objectives and compliance.
    Monitors and manage assets and resources from a financial perspective.

    Responsible for business unit relationships and overseeing, managing and leveraging the entire life cycle of information technology investments in systems for a department - from defining and targeting the investment mix, to planning the portfolio structure and packaging, to communicating the portfolio plan and measuring results.

    Plays a key role in the strategic planning process for the IT organization, acting as an advisor to IT and business leaders.

    Understands how enterprise priorities link to technology investments, and the risks and benefits of specific portfolio activities.

    Works with the IT organization and other stakeholders to develop, prioritize, and execute the information technology and business portfolio plan.

    Analyzes portfolio performance and recommends changes in investment mix to achieve goals.

    Identifies opportunities for optimizing information technology portfolio performance to lower cost of ownership and provide a competitive advantage to the business.

    May provide training and mentoring, as well as work direction, to others on the team.


    Minimum Requirements:

    Tech Business Analyst Sr:

    Education:

    Bachelor's degree in computer science, information systems, business or related field of study; Or Associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.


    Experience:
    In addition to any experience required above, 5 years of relevant work experience is required.


    Tech Business Analyst Prin:

    Education:

    Bachelor's degree in computer science, information systems, business or related field of study; Or Associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.


    Experience:
    In addition to any experience required above, 7 years of relevant work experience is required.


    Preferred Requirements:
    Strong knowledge of ServiceNow modules including incident, request, knowledge base and other ITIL processes
    Strong ServiceNow reporting skills
    Strong written and verbal communications skills, with the ability to establish good working relationships across business and technical teams.


    Compensation:
    Tech Bus Analyst Sr(SG7): $83,413-$104,268

    Tech Business Analyst Prin (SG8): $94,225- $122,491

    Compensation Data


    Compensation Grade:
    SP20-007


    Compensation Range:
    $83, ,267.50 USD

    Candidates will be considered based on their qualifications and the candidate's ability to work from an approved work location. Although the location is flexible, AEP does not have a presence in all states and localities.

    The following locations are NOT currently approved for this position:

    AK, CA, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, MT, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations.

    AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate's expense, provided the relocation can be completed within a timeframe that meets AEP's staffing needs.


    NOTE:
    All remote work locations require vetting and final approval prior to offer and/or start date.

    Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.

    Hear about it first Get job alerts by email. Log in to your Candidate Home Account today If you don't have an account, you can create one.


    It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer‐employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law.

    When required by law, we must record certain information to be made part of an Affirmative Action Plan.

    Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.

    #J-18808-Ljbffr
  • Novalink Solutions LLC

    Senior Systems Analyst

    2 weeks ago

    Novalink Solutions LLC Columbus, United States

    The Ohio Department of Aging (ODA) seeks an experienced, skilled, and motivated SENIOR SYSTEMS ANALYST with software systems analysis and quality assurance experience. · Mandatory Requirements · Completion of undergraduate core program coursework in information technology, engine ...

  • Health Services Advisory Group

    Senior Analyst

    6 days ago

    Health Services Advisory Group Columbus, United States

    Health Services Advisory Group · Senior Analyst - REMOTE · Columbus , · Ohio · Apply Now · Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented i ...

  • Huntington Bancshares, Inc.

    Senior Analyst

    1 week ago

    Huntington Bancshares, Inc. Columbus, United States

    Responsible for generating in depth analyses around the banks balance sheet strategies and interest rate risk positioning to provide insights to senior management for support of the Banks Interest Rate Risk, Capital, and funding decisions. Duties an Senior Analyst, Strategy, Anal ...

  • Health Services Advisory Group

    Senior Analyst

    3 weeks ago

    Health Services Advisory Group Columbus, United States

    This job was posted by : For more information,please see: · Job Details · SUMMARY · HSAG is nationally recognized as an industry leader in the areas ofhealthcare data analysis, measure development, and survey research. Weare in search of talented individuals who are interested ...

  • Blue Star Partners, LLC

    Senior IT Analyst

    4 weeks ago

    Blue Star Partners, LLC Columbus, United States

    Job Description · Job Description · Job Title: IT Analyst - Senior · Rate: · $38.43 – $50.72 per hour based on experience and qualifications · Employment Type: · Temp to Hire Resource, W-2 · Duration: · 10/30/23 – 2/29/24 · Location: · Hybrid position with requirement to be ...

  • Veeva Systems

    Senior Analyst

    2 weeks ago

    Veeva Systems Columbus, United States

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth pot ...

  • STM Consulting, Inc.

    Senior System Analyst

    2 weeks ago

    STM Consulting, Inc. Columbus, United States

    Requisition ID: 737128 · Position: Senior Systems Analyst · Location: Columbus, OH (Hybrid Role - 2 days/Week) · Duration: 12 Months plus · NOTE: Certified Business Analysis Professional (CBAP) - Highly desired · Mandatory Requirements · • Completion of undergraduate core program ...

  • GEE Group

    Senior Accounting Analyst

    3 weeks ago

    GEE Group Columbus, United States

    GEE Group is looking for a Senior Accounting Analyst to join a leading manufacturing company dedicated to excellence and innovation. Reporting to the Controller, you'll collaborate closely with business leaders, support financial operations, and drive performance analysis initiat ...

  • Quess Corp Limited

    Senior System Analyst

    1 week ago

    Quess Corp Limited Columbus, United States

    Job Title: Senior Systems Analyst · Job Type: Contract (Only W2) · Job Location: New York, NY (Hybrid) · Our client seeks an experienced, skilled, and motivated SENIOR SYSTEMS ANALYST with software systems analysis and quality assurance experience. · Mandatory Requirements · Com ...

  • RICEFW Technologies Inc

    Senior System Analyst

    2 weeks ago

    RICEFW Technologies Inc Columbus, United States

    The Ohio Department of Aging (ODA) seeks an experienced, skilled, and motivated SENIOR SYSTEMS ANALYST with software systems analysis and quality assurance experience. · Mandatory Requirements · Completion of undergraduate core program coursework in information technology, engine ...

  • Emerald Resource Group

    Senior It Business Analyst

    2 weeks ago

    Emerald Resource Group Columbus, United States

    Job Title: Senior IT Business Analyst · Job Type: Hybrid · Location: Columbus, OH · About Us: · We are a dynamic and innovative organization committed to leveraging technology for business excellence. We are currently seeking a highly skilled and experienced Senior IT Busines ...

  • McKesson

    Senior Financial Analyst

    5 days ago

    McKesson Columbus, United States

    The · Senior Financial Analyst · on CoverMyMeds' (CMM) FP&A Operations Team is a high-performing professional responsible for owning and managing expense budgets for multiple functions within the organization. This role plays a critical role in providing accurate financial guid ...

  • Chipolte Mexican Grill

    Senior Analyst, WFM

    7 hours ago

    Chipolte Mexican Grill Columbus, United States

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly Senior Analyst, Technology, T ...

  • SR International Inc.

    Senior Systems Analyst

    1 week ago

    SR International Inc. Columbus, United States

    Client: State of Ohio - AGE · Position: Senior Systems Analyst- Programmer Hybrid) · Contract: 7/1/2024 6/30/2025 · Closing Date: 5/20/2024 · Location: Downtown Columbus, OH · Job Description: · The Ohio Department of Aging (ODA)seeksan experienced, skilled, and motivated SENI ...

  • Info Origin Inc.

    Senior Systems Analyst

    1 week ago

    Info Origin Inc. Columbus, United States

    Job title: Senior Systems Analyst · Position Type: Long Term Contract (Hybrid) · Location: Columbus, OH · Interview Process: Video Only · Required Skill & Experience: · Technical Documentation skills; Communication skills with both non-technical and technical clients · Translati ...

  • NovaLink Solutions

    Senior Systems Analyst

    1 week ago

    NovaLink Solutions Columbus, United States

    Skill · Technical Documentation skills; Communication skills with both non-technical and technical clients · Translating customer requirements into functional software requirements, and leverage the latest tech trends for organizational efficiency · Lead Role as Business Process ...

  • Blue Star Partners, LLC

    Senior Data Analyst

    2 weeks ago

    Blue Star Partners, LLC Columbus, United States

    Job Title: Senior Data Analyst (Data Lead) · Rate: $37.40 – $48.23 per hour based on experience and qualifications · Employment Type: Temporary Resource, W-2 · Duration: 12/4/2023 – 12/3/24 · Location: Hybrid role with requirement to be onsite Tuesdays and Wednesdays in Colum ...

  • CoverMyMeds

    Senior Financial Analyst

    1 week ago

    CoverMyMeds Columbus, United States

    The Senior Financial Analyst on CoverMyMeds' (CMM) FP&A Operations Team is a high-performing professional responsible for owning and managing expense budgets for multiple functions within the organization. This role plays a critical role in providing accurate financial guidance t ...

  • Publicis Groupe

    Senior Analyst, Programmatic

    6 days ago

    Publicis Groupe Columbus, United States

    Publicis Groupe · Senior Analyst, Programmatic · New York , · New York · Apply Now · Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovat ...

  • Diverse Lynx

    Senior Data Analyst

    3 weeks ago

    Diverse Lynx Columbus, United States

    Job Title: Senior Data Analyst · Location: Columbus OH //Onsite · Duration: Full Time-Only · JOB DESCRIPTION8+ years of Data Analyst experience. · At least 3-4 years of previous work experience in the BFS domain (Risk operations experience preferred). · Self-motivated professio ...