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Globe Call Center Outbound Specialist
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Globe Life McKinney, United States Full timeFull-time Globe Call Center Outbound Specialist · Primary Duties & Responsibilities · Job Description: · It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record info ...
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Globe Life McKinney, United States Part timeJob Description: · Part-time Globe Call Center Outbound Specialist Primary Duties & Responsibilities About the Company · About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with eac ...
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American Income Life McKinney, United States Part timeJob Description · About the Company · About the Job · It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of ...
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Globe Call Center Outbound Specialist
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Globe Call Center Outbound Specialist
1 week ago
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Globe Life Family of Companies McKinney, United States Full timeJob Description · Job Description: · It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. ...
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Baylor Scott & White Healthcare McKinney, United StatesJOB SUMMARY · The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insuran ...
Phone Specialist - Mckinney, TX, United States - Globe Life Inc.
Description
Full-time Globe Call Center Outbound SpecialistThe agent will record information, and maintain the procedures and policies of this department. The successful candidate will need to be a performance driven person skilled at interacting with the public by phone.
Make outbound calls to newly issued business to welcome them to the Globe Life Family and to ensure their policy(s) are accurate and assist with any additional information pertaining to their new policy.
Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
Be able to explain policy benefits.Assist with correspondence and error corrections for policy service.
Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers.
Customer service background and good phone skills.Be proficient with a computer
Assets:
~ 1+ years of office experience preferred. Life and Health insurance background and knowledge of insurance operations desired
Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Customer service background and good phone skills.
Be proficient with a computer
1+ years of office experience preferred. Life and Health insurance background and knowledge of insurance operations desired
**We are following the social distancing guidelines for COVID-19
All interviews and training have transitioned to a virtual platform.
There are continuing opportunities for team members to work remotely as we look to maintain safe and healthy work environments.
