Jobs
>
McKinney

    Phone Support Specialist - McKinney, United States - NMP Water Systems

    NMP Water Systems
    NMP Water Systems McKinney, United States

    4 weeks ago

    NMP Water Systems background
    Description

    Job Description

    Job DescriptionSalary: $24 per hour

    We are looking for a highly skilled and customer-focused Phone Support Specialist to join our dynamic team. In this role, you will be responsible for assisting our clients with all their phone system queries and providing timely and efficient solutions to their technical issues. Your excellent communication and problem-solving skills will be crucial in ensuring our clients have a seamless and satisfactory experience with our products and services.

    Responsibilities:

    Answer incoming calls and respond to customer queries and concerns.

    Troubleshoot and resolve technical issues related to our phone systems and products.

    Train and assist customers in using our phone systems and software.

    Escalate complex issues to the appropriate department or senior staff.

    Keep accurate records of customer interactions and transactions using our CRM software.

    Follow up with customers to ensure their issues have been resolved and they are satisfied with the solutions provided.

    Requirements:

    High school diploma or equivalent; Bachelor's degree in computer science or related field is a plus.

    Proven work experience as a Phone Support Specialist or similar customer support role.

    Strong technical knowledge of phone systems and VoIP technology.

    Familiarity with CRM systems and basic troubleshooting techniques.

    Excellent communication skills, both verbal and written.

    Patience and ability to remain calm and professional in high-pressure situations.

    Ability to think creatively and outside the box to solve technical issues.


    remote work
  • Blockit Now Inc

    Client Support Specialist

    1 week ago

    Blockit Now Inc McKinney, United States

    Job Description · Job DescriptionCompany Description · Utilizing our highly advanced software platform, some of the largest health systems in the world are leveraging BlockIt to restore the connection between the provider and the patient. We are helping patients find the care the ...

  • EON Applications, Inc.

    Customer Product Support Specialist

    3 weeks ago

    EON Applications, Inc. McKinney, United States

    Job Description · Job DescriptionCustomer Service and Product Support Specialist · EON Applications, Inc. is an industry leader of Cloud-based Applicant Tracking and Talent Acquisition software solutions. We develop and market solutions primarily to small to mid-size organization ...

  • Collabera

    Technical Support Specialist

    1 day ago

    Collabera Allen, United States

    Home · Search Jobs · Job Description · Technical Support Specialist · Contract: Allen, Texas, US · Salary: $27.00 Per Hour · Job Code: · End Date: · Days Left: 28 days, 3 hours left · Apply About the Role: We are seeking a Tier I Technical Support Representative to join o ...

  • Collabera

    Technical Support Specialist

    2 days ago

    Collabera Allen, United States

    Job Description · Job DescriptionAbout the Role: We are seeking a Tier I Technical Support Representative to join our MSI Video & · Responsibilities: Interact with police officers to diagnose and resolve customer issues · Maintain relationships with customers throughout the prob ...

  • IDEXX

    Support Specialist

    5 days ago

    IDEXX Frisco, United States Full time

    We are looking for driven individuals to join our support team in Frisco, TX as a Support Specialist. No two days are the same We develop and ship new features rapidly which means you will continuously be learning and challenging yourself to be two steps ahead of the game. Our Su ...

  • Merge IT LLC

    IT Support Specialist

    3 weeks ago

    Merge IT LLC Plano, United States

    Our enterprise-level client in Texas, has an immediate need for two IT Support Specialists - one in Plano and one in Irving. Please see below for full details-- · Job Notes: · -6+ month contract / extendable and perm possible with good performance. · -ASAP start date · -Onsit ...

  • Splunk

    IT Support Specialist

    4 days ago

    Splunk Plano, United States

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out ...

  • Frontline Source Group

    IT Support Specialist

    2 weeks ago

    Frontline Source Group Dallas, United States

    IT Support Specialist · Our client located in Dallas, TX has a need for a IT Support Specialist on a direct hire basis. · Company Profile: · Healthcare Industry · Team Culture · Growing · IT Support Specialist Role: · Our IT Support Specialist will be responsible for generating ...

  • Credit Union of Texas

    Loan Maintenance Support Specialist

    2 weeks ago

    Credit Union of Texas Allen, United States

    This position is responsible for providing general administrative support to IRA, membership maintenance, Real Estate, Collections, Sales and Service, Digital Services, Deceased Accounts and Automotive Titles and Records department. The Loan Maintena Support Specialist, Maintenan ...

  • Apkudo

    Support Specialist

    4 days ago

    Apkudo Dallas, United States

    Job Title: Support Specialist **** · Location: Dallas, TX · Salary: $58K - $65K · Position Summary: · Do you enjoy working with smartphones, tablets, and notebooks and supporting external and internal customers with world-class system support? In this role, you will work with ...

  • ACN Opportunity, LLC.

    IT Support Specialist

    3 weeks ago

    ACN Opportunity, LLC. Dallas, United States

    IT Support Specialist in Dallas at ACN Jobs **Location:** · Dallas **Job Description** · **COMPANY SUMMARY**: ACN is one of the worlds largest direct sellers of telecommunications, energy and other essential services. We have global operations in 25 countries and have been rapi ...

  • Axxys Technologies

    MSP Support Specialist

    1 week ago

    Axxys Technologies Plano, United States Permanent

    Are you an IT professional looking for an exciting opportunity to grow your career in the fast-paced world of Managed IT Services? Look no further We are a thriving Small Business Managed IT Service Provider based in the Dallas/Ft. Worth metroplex, and we are seeking talented ind ...

  • IPeople Healthcare

    Support Specialist

    3 days ago

    IPeople Healthcare Lewisville, United States Full time

    The opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to join their growing team. We serve the healthcare i ...

  • LTK USA

    Support Specialist

    2 weeks ago

    LTK USA Dallas, United States

    Job Description · Job DescriptionLTK's mission is to empower the world's premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we're looking for team members who want to create, innovate and disrupt an industry. · We empower o ...

  • Moonlight Technology Solutions

    It Support Specialist

    2 weeks ago

    Moonlight Technology Solutions Dallas, United States

    Job Description · Job DescriptionWe're looking for an experienced IT support specialist to provide our team with top-notch assistance You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic prob ...

  • Vesta Healthcare

    IT Support Specialist

    2 days ago

    Vesta Healthcare Dallas, United States

    Nice to meet you, we're Vesta Healthcare. · Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the c ...

  • IPeople

    Support Specialist

    3 weeks ago

    IPeople Lewisville, United States Full time

    Job Description · Job DescriptionSalary: 60-70k · The opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to ...

  • ThreePDS Inc.

    Sales Support Specialist

    2 weeks ago

    ThreePDS Inc. Lewisville, United States

    Customer Success Specialist · Division/Department:Systems and Services/PSS and Reliability Business · Location: Lewisville, TX · Job Title:Customer Success Specialist · Reports to:Inside Sales Team Leader · Type of position: · Full-time · Hours: 40 / week (overtime may be req ...

  • Sun Holdings

    IT Support Specialist

    2 weeks ago

    Sun Holdings Dallas, United States

    Job brief · We are looking for an IT Support Analyst to help monitor, maintain and support restaurant IT systems. · IT Analyst responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you should be highly analy ...

  • ARTERIORS Home

    Client Support Specialist

    5 days ago

    ARTERIORS Home Lewisville, United States

    Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an ...