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    Project Manager, Marketing and Omnichannel - Katy, United States - Apex Systems

    Apex Systems
    Apex Systems Katy, United States

    3 weeks ago

    Apex Systems background
    Description
    Project Manager Omnichannel Marketing - Sitewide
    The Omnichannel Site Marketing Project Manager - Sitewide is responsible for partnering with both the Omnichannel marketing and merchandising groups to drive continuous customer engagement and increase conversion rate and revenue. They will be a liaison between the groups but take on a leadership role to establish and/or streamline processes. As the Omnichannel Project Manager, they will help manage the entire life of each initiative or project, from conception to live online delivery as well as making sure there is cross departmental partnership and alignment for global campaigns. This position requires strong leadership, project management capabilities, effective communication and collaboration skills, and the ability to provide insight around potential risks and opportunities, initiate resolutions, and deliver results. This manager role will support a team of individuals that are committed to initiatives and goals drive by the leader.
    Education:
    • Bachelor's degree in Business, Marketing, or relevant field of study is preferred
    Work Experiences:
    • 5+ years of work experience within eCommerce, project/program management, and/or marketing is preferred
    Skills:
    • Demonstrated experience creating, project managing, and implementing online marketing strategies for a multi-channel retailer.
    • Proven history of managing traffic, conversion, and revenue targets.
    • Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
    • Analytical, with strong problem-solving abilities and creative resolution skills
    • Ability to analyze, organize and integrate large amounts of complex information into clear, concise presentations.
    • Leads by example and models a passion for the business as well as demonstrates a proactive and solution-orientated style
    • Core project management skills with the ability to multitask and manage multiple or large projects in a cross-functional environment.
    • Ability to develop effective relationships and partnerships with internal/external business partners at all levels of the organization
    • Strong project management skills with the ability to multi-task and prioritize objective
    • Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high-volume, fast-paced environment
    • Know how to execute; ability to stay focused and motivate others to execute as efficiently as possible
    • Have a background in many fields and can relate cross-functionally between design, merchandising, and marketing
    • Experience Scrum Master
    • Agile Process + Experience with Agile Tools (Jira, Kanban, etc)
    Responsibilities:
    • Partner with Omnichannel Merchandising and Marketing to implement enterprise initiatives that drive customer engagement and conversion
    • Build and manage an Omnichannel Sitewide Marketing Calendar to align priorities, track history and headwinds, and set goals. Calendar to include Homepage Priorities and Key Promotions, Content, Online Only Events, Testing, Store Hours, P1 Alerts, Weather Issues, and External events that will have an impact on the retail landscape, to track changes, history, stakeholder priorities and enable clear visibility across functional teams
    • Serves as the lead liaison for Merchandising and Marketing, Omnichannel Site Operations, Omnichannel Web Design, and Omnichannel Merchandising & Marketing to implement enterprise-level projects and initiatives that drive customer engagement & conversion.
    • Lead collaboration & proofing of Homepage, Emails, and Page Banners; Develop processes for planning, organization, and communication.
    • Partner with Omnichannel Analytics Team to develop performance recaps and address opportunities to improve engagement & conversion
    • Lead and establish campaign briefs for cross-departmental use for global campaigns & initiatives
    • Establish and improve Omnichannel Site Operations & Web Design processes.
    • Facilitate and streamline processes and communication with cross-functional business leaders
    • Independently ensure the successful implementation of projects including managing timelines, communications, quality, issues, risks, critical paths, and resource constraints
    • Partner with marketing to activate enterprise marketing plans as well as develop Omnichannel supportive campaigns
    • Partner with the merchant team, marketing, and web and site operations team to activate all significant product launches with the necessary supporting marketing and web-specific activities to compete on a premium level
    • Partner with Product Management as a key stakeholder to influence capability and enhancement roadmap
    • Influence cross-functional business leaders in establishing business objectives and goals specific to Omnichannel
    • Duties may change; team members may be required to perform other duties as assigned
    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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