Jobs

    Manager - General Manager - Washington State, United States - PM Hotel Group

    PM Hotel Group
    PM Hotel Group Washington State, United States

    2 weeks ago

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    Description

    GENERAL MANAGER | MARRIOTT WASHINGTON DC CAPITOL HILL
    Washington, DC Full-Time
    DESCRIPTION

    Opening a new hotel is not for the faint- hearted, but it is an extraordinary opportunity to create something special and lasting.

    The right candidate is organized, detail-oriented and a team builder. They have e proven sales background and live to network.

    They are one part cheerleader and excited to motivate a sales and marketing team to win in the competitive DC market.

    This GM should be a do-er, ready to roll up their sleeves and with the operational experience to manage the hotel day to day and drive GSS.

    A real people-person ready to hire, mentor and lead a team to deliver outstanding results If so this may be the role for you

    This is an incredible opportunity for an experienced GM to open the, first ever franchise full-service Marriott hotel inside the DC Beltway.

    Currently under construction, the hotel is expected to open in January 2023 together with the VP of New Builds + Transitions, you will help set the course for the property and hire your opening team.

    who embrace PM Hotel Groups core values and are passionate about delivering memorable lifestyle experiences to our guests. You are the liaison with the brand, our owners and with PM, responsible for ensuring a successful business operation.

    From supervising brand training and meeting operational and project deadlines to following budget guidelines and fostering a welcoming and supportive culture, the GM sets the tone.

    As the face of the hotel, you will network with city officials and local business leaders, building awareness and developing community relationships; on-site the GM is a lifestyle ambassador, embodying both the brands values and PMs LIVE spirit.


    Responsibilities + Authorities

    • Always treat guests with courtesy and respect.
    • Display honesty + integrity.
    • Be a hands-on do-er and inspirational leader able to motivate team members to drive for success and exceed expectations.
    • Build strong relationships with colleagues, partners, clients, and outside vendors.

    Specific Duties:

    • Effectively recruit, train and mentor team members and fosters strong team culture.
    • Plan, organize, lead, and/or participate in hotel meetings including staff meetings, sales meetings, etc. as part of the hotels executive team.
    • Financial Responsibilities prepare annual budget; assure achievement through effective cost analysis, identify unfavorable variances, and implement corrective measures; weekly forecasting and planning within budgetary guidelines; adhere to cost control measures; using all company systems while follow the expense approval process.
    • Sales Plays a pivotal role in hotel sales efforts including meeting clients, hosting luncheons and receptions and interacting with on-site contacts on a daily weekly and monthly basis. Work with Director of Sales to support preparation of annual top line projections. 90-day forecast weekly preparation to optimize revenue opportunities
    • Marketing Responsible for overseeing development and execution of integrated marketing plan including PR, media relations, advertising, partnerships, social media marketing, influencer engagement and sponsorships
    • Owner Relations clear and concise owner communications.
    • Manage staff, evaluations, coordinate salaries and wages, performance standards, and hiring / corrective actions, where applicable.
    • Foster strong connection with department heads to be always approachable
    • Oversee property inspections, maintenance, improvement, guest experiences, and assure that all policies and procedures are fully and equally implemented and enforced.
    • Responsible for Risk Management including OSHA compliance/ Emergency Disaster Plans procedures executed accordingly.
    • Play a pivotal role in hotel sales efforts including meeting clients, hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
    • Maintains a polished, professional personal appearance. Sets the tone for the entire property team and act as a model to associated on property
    • Creative | Collaborative | Enthusiastic | People Person
    • Proven, dynamic leader and self-starter with Preopening Hotel Experience
    • Strong written and verbal communication skills
    • Able to recruit and establish sales team
    • Demonstrated problem solving and interpersonal skills
    • Luxury and independent hotel experience preferred
    • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information to resolve conflicts
    • Local and regional market experience a plus
    • Honesty, integrity, passion for hard work and success. Detail obsessed. Results driven.
    • Hires and creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement
    • Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence.
    • Strong eye for product and service detail as well as attention to product maintenance
    • Deep understanding of 4-star service mentality to deliver both world class product and services.

    Qualifications + Skills

    • Proficient in Microsoft Word and Microsoft Excel programs.
    • Microsoft Teams understanding
    • Knowledge of property management systems, both F&B and rooms a plus.
    • Strong verbal and written communication skills.
    • Strong organizational skills.
    • Reliable; able to multi-task and learn on the job.
    • At least five (5) years of resort hospitality industry experience.
    • Strong Boutique, independent, Luxury/Lifestyle hotel experience
    • Strong Food and Beverage experience a must, events experience a plus.
    • Experience with multi-tasking various items in a timely and efficient manner.

    ABOUT WASHINGTON MARRIOTT | CAPITOL HILL* Opening in January of 2023 the Washington Marriott Capitol Hill will be the first, full-service franchise Marriott inside the Beltway. Located at 1005 First St NE, and adjacent to DCs exciting NoMA neighborhood, the hotels design plays along the tracks of nearby union station, exploring the collision of old, new, and everything in between. The hotel will be a natural extension of the neighborhood, inspired and influenced by its local surroundings. Guests can expect a strong sense of place, defined by urban activity and authentic materials inspired by the history and creative culture of Washington DC.
    The property will feature 235 rooms, upscale amenities, including 22,700 sq. ft.

    state-of-the-art meeting space and a stunning rooftop restaurant and bar with 360 degree views positioned to be a must-be destinations for guests and locals alike.


    about pm hotel group:

    Awards + Accolades:


    • Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
    • Fastest Growing Private Companies in DC Washington Business Journal
    • Inc 5000 Fastest Growing Private Hospitality Companies (2019)

    PM is PEOPLE-POWERED:

    At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive.

    Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents.

    We celebrate diversity and are passionate about equity and inclusion.

    A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners.

    We know that our greatest resource is our people, and this *people-first* mindset is at the hea
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