General Managers/ Managers - Washington State, United States - Thompson Hospitality Corp.

Description

General Manager - Milk & Honey**
Job Category*:
FOOD AND BEVERAGE Requisition Number
: GENER003909 Showing 1 location
Job Details
**Thompson Hospitality is the nations largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. Give back to our communities

• Celebrate diversity
• Performance
• Serve the highest quality food
• Health/Dental/Vision
• Short and Long Term Disability
• Tuition Reimbursement
• Hotels, Travel, Tickets

The General Manager (GM) is responsible for the success of every operational aspect of a restaurant with a focus on guest service, staff development, cost management and profitability.

*Modeling and driving excellence in hospitality and food service

• Overseeing financial and operational effectiveness of a location
• Selecting, training, developing, motivating, coaching and recognizing staff for operational excellence
• Facilities maintenance
• Community relations
• The GM implements objectives for providing high quality, consistent, service and product execution. The GM adheres to and supports our management systems, practicing and sharing our core beliefs. He/she enforces company policies, procedures, and performance standards with fairness and consistency, while functioning as a role model, counselor and leader within the restaurant.

**Effectively open (and close) the restaurant while maintaining a clean, beautifully maintained front and back of house

• Ensure the uncommon excellence of every food item we prepare
• Educate staff on food and beverage from the menu during pre-meal meetings and hands on coaching
• Maintain a positive working experience for all staff to ensure that uncommon excellence and hospitality occurs for all guests
• Ensure that all miscellaneous items are in-house and within guidelines of budget, including, but not limited to: retail, uniforms, office supplies, disposables, cleaning supplies, printer paper, linens/aprons, printed materials,
• Ensure that inventories are accurately processed and entered
• Ensure that daily and nightly prep lists are created and accurately followed
• Successfully on-board new hires by ensuring that all employees understand HR paperwork, practices and policies, etc. before they begin initial training
• Appraise employee performance according to our 30-day, six-month and eighteen- month plan as a way to continuously address concerns, resolve problems, counsel or reward
• Ensure that all Purchasing and Receiving procedures for all food and beverage products are followed according to our standards
• Ensure that all products are of a high quality and aesthetic and are stored in a way that optimizes freshness, value and safety
• Responsible for the selection, sourcing and execution of food specials as directed by the DO
• Ensure that successful planning, practice and launch of all new products

**Conduct weekly and monthly Health Inspection audits to identify areas of opportunity for compliance and excellence

• Ensure that Big Buns maintains the highest levels of sanitation with excellent scores and minimal violations
• Provide continuous education and incentives to employees to understand local rules and regulations and to become certified in any available capacity provided by the local Health Department
• Manage handyman and/or service personnel to ensure quality and accuracy of work is being completed in a timely manner
• Manage employees to effectively clean all equipment and facility
• Ensure that all coaching and progressive disciplinary interactions are documented and approached according to local laws and regulation AND within the culture and ideals

• SCHEDULE & PAYROLL

• Ensure that payroll data is scrubbed and submitted correctly
• Ensure that we are properly staffed for special events, Holidays and marketing promotions

We
provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**