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Help Desk Specialist
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Strategic Operational Solutions Orlando, United StatesJob Description · Job DescriptionBrief Overview of Position: · Strategic Operational Solutions (STOPSO) is seeking candidates for a Help Desk Specialist to join our growing team. We are part of a dynamic and innovative team specializing in advanced technology solutions for both g ...
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help desk specialist
1 week ago
Aspire Health Partners Orlando, FL, US, United StatesHelp Desk Specialist · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into ...
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help desk specialist
1 week ago
Aspire Health Partners Orlando, United StatesJob Description · Job DescriptionHelp Desk Specialist · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida coun ...
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help desk specialist
6 days ago
Aspire Health Partners Orlando, United StatesHelp Desk Specialist · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into ...
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help desk specialist
5 days ago
Aspire Health Partners Orlando, United StatesHelp Desk Specialist · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into ...
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help desk specialist
1 week ago
Aspire Health Partners Orlando, United StatesHelp Desk Specialist · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into ...
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Service Desk Specialist
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Service Desk Specialist
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Service Desk Specialist
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Kavaliro Orlando, United StatesRepresentative Duties · Answer telephone calls, e-mail inquiries, and visiting customers experiencing technical problems · Install, configure, deploy, maintain, and ensure the effective operation, within County standards, of all end-user hardware, software, and mobile devices. ...
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Tour Desk Specialist
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Front Desk Specialist
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Community Health Centers Orlando, United States Full timeA career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. · Top Reasons to Work at Community Health CentersNo weekends for the major ...
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IT Service Desk Specialist I
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Dental Front Desk Specialist
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Dental Front Desk Specialist
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Hepatology Patient Service Coordinator
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Property Director
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Wood Partners Orlando, United StatesWood Partners has an immediate opening for a highly experienced Property Director in the Orlando area. We are a national leader in the development, construction, and management of apartment communities across the United States. Our property management company is consistently reco ...
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Project Manager
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Janitorial Worker/housekeeping(Mco
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Guardian Professional Services Inc. Orlando, United StatesGuardian Proservices is seeking a consistently hard-working, Janitor Custodial Specialist based out of _**Orlando International Airport **_who is committed to reliable quality service and customer relationships. Here at Guardian Professional Services we are looking for someone wh ...
Dental Front Desk Specialist - Winter Garden, United States - Comunity Health Centers
1 week ago
Description
**Dental Front Desk Specialist - Winter Garden**
***CHC follows the CMS requirements which requires all team members to obtain a COVID-19 vaccination.***
A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.
**Top Reasons to Work at Community Health Centers**
A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
Competitive compensation with advancement opportunities and tuition / training reimbursement.
Awarded "Best and Brightest Companies to Work for in the Nation" in 2018, 2019, and 2020.
Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
Modernized and attractive health centers, that patients love..
**Job Summary:**
Responsible for greeting patients, patient registration, financial counseling, referrals, establishing and maintaining accurate patient dental records in the computer. This position may require some medical and dental front desk responsibilities.
**Primary Responsibilities and Specific Duties:**
Must be able to accurately perform job duties at a Center with 5 or more dental scheduling templates.
**Customer Service:**
Greet patients with a smile and introduce self.
Resolve patient requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
Build and maintain business relationship with patients by providing prompt and accurate service so as to promote patient loyalty.
Excellent communication skills and problem-solving abilities
**Foundation Knowledge:**
Patient Registration
Schedule patient appointments.
Record all cancellations and No Show's; send "No Show" letter.
Initiates appointment reminder calls and confirms patient appointments accurately.
Collects and verifies appropriate patient demographic and insurance information.
For scheduled patients - maintain a "quick call" list for cancellations.
Enters provider approved payment arrangements in patient account and provides patient with payment plan information.
Prints visit summaries, collect patient's payments and posts to accounts. Prints and provides receipts and appointment card to patients.
Possess practical knowledge of MCNA referral process, enters and submits patient
Prints visit summaries, collects patient's payments and posts to accounts. Prints and provides receipts and appointment card.
Financial Counselor
Provides patient with complete sliding scale program information.
Collects, evaluates and documents sliding scale program application, supporting documentation and accurately determines program eligibility.
Provides patient with program specific benefit insurance information.
Assist patients with billing problems.
Finalize all paperwork for billing ensuring Dentist signatures.
Respond to questions regarding patient balances, collections, and insurance.
Administrative
Creates/updates actions and/or telephone encounters.
Generates and prints patient No-Show letters daily.
Monitors dental team productivity.
Scans, titles and files patient documents using the correct naming conventions and locations.
Referral
Perform a variety of duties associated with referring patients to other specialist or institutions for additional dental care.
Review and explain process for referral to patient including, but not limited to what is involved, who providers are and how to get to specialist's office.
Responsible for MCNA referral process including accurately entering and submitting patient referral information into the web portal.
**Equipment and Software Applications:**
Answer telephones; transfers call to appropriate staff, takes messages
Manages Outlook mail and calendar daily.
Demonstrates knowledge in the navigation and use of eClinical Works and Tiger View.
May be required to travel to other CHC locations.
Perform other duties as assigned or necessary.
**Qualifications:**
**Education:**
High school diploma or equivalent.
**Experience:**
2 years of dental office experience preferred including Electronic Medical Records or other dental software.
Exceptional customer service skills.
Previous experience with Care Credit financing preferred.
**Certification/Licensure:**
None
**Special Skills:**
Must be proficient with dental procedure codes; exemplary attendance and punctuality is required.
Bi-lingual preferred.
**Other requirements:**
Able to work flexible hours and travel to other dental sites as needed.
