Jobs
>
San Francisco

    Growth Product Manager - San Francisco, CA, United States - Community Phone

    Community Phone
    Community Phone San Francisco, CA, United States

    4 weeks ago

    Default job background
    Description
    Community Phoneremote first and alwaysAt Community Phone, we believe that everyone deserves access to reliable and affordable communication services.

    We're a mission-driven company, committed to providing exceptional landline service that keeps our customers connected to what matters most- starting with our seniors who deserve a landline service that doesn't just connect them, but protects them.

    We're also revolutionizing the business landscape by keeping them in constant contact with their customers. No more missed opportunities or frustrating interactions with automated systems. We're not just providing a service; we're fostering relationships. If you've ever felt the frustration of dealing with mega corporations that nickel and dime you, we get it. No robots, no scams, and definitely no hidden fees.

    Imagine a world where your call is answered by a human, scams are a thing of the past, and you're not constantly watching your wallet.

    We prioritize transparency and trust, offering simple contracts that are free from hidden fees.

    Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service (with power back-up) without the need for Wi-Fi, while offering best in class software features like robust spam call blocking.

    As a venture-backed, Y-Combinator graduate, we've evolved from a small team in 2018 to now over 80 fully remote team members spread across 15 countries and even more time zones.

    We proudly serve over 15,000 customers and clients, ranging from seniors to small businesses to franchises across the United States.

    As we continue to grow, we're looking for folks who share our passion for improving the lives of our customers through both technology and human connection.

    Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

    About the roleWe're searching for a seasoned Growth Product Manager to join our team and take our conversion rate to the next level.

    The ideal candidate has an entrepreneurial spirit and has built high-performance growth teams and driven substantial results, either as a founder or early team member at a rapidly scaling company.

    We're looking for a hands-on leader who is eager to roll up their sleeves and talk to customers directly, unearthing the key insights to boost our upsell rates and maximize the value of our advanced features.

    If you're data-driven with a passion for growth, we'd love to talk to you. You will...


    Lead the Charge:
    By managing our growth team

    Be Our CVR Booster:
    You'll be tasked with improving our conversion rate, maximizing traffic-to-close, boosting ACV, and ensuring early retention for new signups and expansion for current customers

    Be An Upsell Expert:
    You'll also be in charge of boosting our upsell rates for premium features, unlocking that sweet, sweet revenue potential

    Build Referral from Scratch:
    Referral is happening right now completely organically, with no user flows, benefits, or touchpoints. You'll change that.


    Work With the Best:
    You'll be working with the heads of our Marketing, Sales, and Product departments as well as our CEO to expand into new segments of the market and grow market share in segments we've already penetrated


    You areA Systems Thinker:
    You understand the full buying funnel, with its component dropoffs, customer experiences, and possible optimizations.

    You know these metrics by heart, know the biggest constraints, and are bubbling over with ideas for how to address them.


    A Scientist:

    You have designed successful (and/or unsuccessful) experiments before and built the analytics required to know if they are successful.

    (Mixpanel/Amplitude and Zapier experience is required. SQL is strongly preferred.)

    A Customer's Advocate:

    You will build referral and upsell into the product so that they benefit the customer profoundly, rather than adding gimmicks.

    You will grow CVR by understanding what customers actually need, rather than what button colors excite them. And you know all of this because you regularly speak to customers.


    A Tinkerer:
    You know how to balance optimizing vs. overhauling, and you'll work with other departments on the nitty gritty details to bring something to market.


    A Growth Savant:
    You've got a deep understanding of conversion rate optimization, funnel building, A/B testing, and the like


    A Proven Leader:
    experienced in managing growth teams. Community Phone CultureCommunity Phone has a customer-obsessed culture.

    We are looking for team members who love our product and mission and see the remote first environment as a bonus.

    Beyond the job description, here are some traits members of our team share:
    We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
    Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

    We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks.

    We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

    We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
    We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.
    We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service.

    We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

    Our range is up to 200,000 for this position. Total compensation is based on several factors that are unique to each candidate.

    These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.

    LocationRemoteTypeFull timeDepartmentProduct/Eng
  • Autodesk

    Principal Product Manager

    3 weeks ago

    Autodesk San Francisco, United States

    Job Requisition ID # · 24WD75279 · La description en français suivra · Position Overview · Autodesk's · Entertainment & Media Solutions (EMS) · team is hiring a Principal Product Manager to focus on · Universal Scene Description (OpenUSD) · for our Content Creation tools ...

  • Sigmaways Inc

    Product Manager

    3 weeks ago

    Sigmaways Inc San Francisco, United States

    We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and s ...

  • TEKsystems

    Product Manager

    5 days ago

    TEKsystems San Francisco, United States Contract

    Description: · Description: · This position is for a Product Manager for SEO. We are staffing a new fast track team to take on continuously emerging features and enhancements/fixes across our eCommerce websites. The focus will be on product pages but not exclusively, some may to ...

  • Rupa Health

    Product Manager

    2 weeks ago

    Rupa Health San Francisco, United States Full time

    Hi here - I'm cofounder and Head of Product at (series A, fast-growing health tech co). We're looking for a high-autonomy, entrepreneurial Product Manager to come build customer-facing products at Rupa for healthcare practitioners and their patients. We believe in high-ownership ...

  • Collective Health

    Product Manager

    2 weeks ago

    Collective Health San Francisco, United States

    What you'll do: · Own and drive the product roadmap for our suite of member experience products, manage backlog and prioritize appropriately · Form relationships with your team and provide a platform to highlight group and individual growth · Be the evangelist for your product ar ...

  • AspireIQ

    Product Manager

    6 days ago

    AspireIQ San Francisco, United States

    The role · will report directly to the SVP of Product and Design. What you'll be working on: · Define the product direction and strategy for product areas you own · Understand our customers, our products, and our competitors to identify needs & opportunities to advance our ...

  • TEKsystems

    Product Manager

    2 weeks ago

    TEKsystems San Francisco, United States Contract

    Description: · Responsibilities · • Collaborate closely with Brand and Technology partners to develop and execute against the SEO roadmap · • Serve as a liaison between Business and Technology teams to ensure digital solutions meet expectations and provide customer value. · • Cr ...

  • Bitgo

    Product Manager

    2 weeks ago

    Bitgo San Francisco Bay Area, United States

    Responsibilities: · Lead and motivate a team of engineers and other cross-functional representatives in building coins infrastructure, DeFi, and wallets for institutional and retail clients · Identify significant opportunities in an ambiguous area, build consensus around the roa ...

  • GEICO

    Manager, Product Management

    2 weeks ago

    GEICO San Francisco, United States Full time

    GEICO is looking for an accomplished, customer obsessed, and results oriented Manager, Product Management to grow our MarTech capabilities within GEICO's MarTech team. As Manager, Product Management, you will be responsible for transforming the product experience, by finding v ...

  • Databricks

    Sr. Product Manager, ML Production

    6 days ago

    Databricks San Francisco, United States

    RDQ225R416 · At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best dat ...

  • Ebates

    Product Manager

    1 week ago

    Ebates San Francisco, United States

    Ebates is the pioneer and leader of online Cash Back Shopping. We're looking for a highly technical Product Manager to help us identify the next big thing in the loyalty shopping, deals and coupons arenas. · The ideal candidate will possess extensive technical, web-based softwar ...

  • Snorkel AI, Inc.

    Product Manager

    3 weeks ago

    Snorkel AI, Inc. San Francisco, United States

    (This role is a hybrid role based in Redwood City or Redwood City + San Francisco) · We are recruiting a high caliber product manager to join the founding product team for Snorkel Flow, the data-centric development platform for enterprise AI. · In this role, you will work cross ...

  • Greylock Partners

    Product Manager

    1 week ago

    Greylock Partners San Francisco, United States

    For the past two decades, our team has been instrumental in building founding teams for some of the most prominent companies in the tech industry. Product Managers have played a critical role in orchestrating a founder's vision for these startups to succeed. We would love to conn ...

  • Maxtec

    Production Manager

    4 weeks ago

    Maxtec West Valley City, United States

    The Production Manager responsibilities include overall production management of high-volume medical devices. The ideal candidate will be a hands-on production leader and have proven success with establishing a data driven operations team, meeting and/ or exceeding production goa ...

  • Russell Tobin

    Product Manager

    2 weeks ago

    Russell Tobin San Francisco, United States

    · What are we looking for in our Product Manager - Learning & Onboarding Team? · Product Manager - Learning & Onboarding Team · Overview: Join our Learning & Onboarding Team within Enterprise Product Solutions on the West Coast as a Product Manager. You'll focus on optimizing l ...

  • Hireio, Inc.

    Product Manager

    3 weeks ago

    Hireio, Inc. San Francisco, United States

    Job Description · Job DescriptionWe are leveraging scalable way to acquire SMB clients and building a sophisticated system to reach out clients with appropriated timing and touch point. Ad Growth Product Manager is passionate about technology, innovation and advertising and respo ...

  • Famwork

    Product Manager

    1 week ago

    Famwork San Francisco, United States

    Job role: · We are looking to hire a smart product manager who is passionate about taking up ideas and bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate wit ...

  • Cypress Human Capital Management, LLC

    Product Manager,

    4 weeks ago

    Cypress Human Capital Management, LLC San Francisco, United States

    Pro · duct Manager, · Duties · Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches · Maintaining product backlog and the product roadmap. Own prioritization proce ...

  • Jerry

    Product Manager

    2 weeks ago

    Jerry San Francisco, United States

    We'd love to hear from you if you like: Making a big impact with a Forbes Top Startup Employer · Working at a startup that has traction ($240M in funding | 40X revenue growth in 4 years) · Mentorship from serial entrepreneurs and seasoned leaders who have scaled companies like ...

  • Marqo

    Product Manager

    3 weeks ago

    Marqo San Francisco, United States

    Job Description · Job DescriptionAt Marqo we're building an open source tensor-based search and analytics engine. We backed by top VCs from around the world. You can check us out on GitHub at and at · We are looking for an experienced Product Manager who is passionate about bui ...