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    In-Home Care Manager - Phoenix, United States - Total Care Connections

    Total Care Connections
    Total Care Connections Phoenix, United States

    2 weeks ago

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    Description
    Are you a dynamic manager with a heart for service? Total Care Connections is seeking a passionate and growth-oriented Home Care Manager for our Tempe branch. If you have a talent for consultative sales, building relationships, and driving business development, we want you on our team

    About the Position:

    As the Home Care Manager, you will play a critical role in managing the clients and caregivers while ensuring the smooth day-to-day operations of our Tempe office. This hands-on position requires a balance between daily managerial duties and active participation in maintaining and growing the business side of operations.

    Essential Duties:
    • Oversee a team of 200+ caregivers, managing care plans and client relations.
    • Conduct impactful team meetings to drive sales and ensure quality service.
    • Engage in business development and maintain key partnerships with referral sources.
    • Perform scheduling tasks, customer service, site and marketing visits, and handle complaints.
    • Analyze and manage branch metrics for client acquisition and operational efficiency.
    • Collaborate with recruiting and scheduling teams to ensure optimal branch function.
    • Foster an inspiring work environment and champion outstanding team morale.
    Key Requirements:
    • Minimum two years of management or leadership experience.
    • Proven background in sales, business development, and relationship building.
    • Experience in home care, staffing, or service-based industries preferred.
    • Strong proficiency in administrative tasks and Microsoft Office.
    • Exceptional multitasker with keen attention to detail and organization.
    • Agile and efficient project management skills.
    • Positive and professional communication, acting as a client advocate.
    • Capable of resolving challenges with a can-do approach.
    • Committed to quality management and continuous improvement.
    Benefits Include:
    • Competitive Pay
    • Health/Dental/Vision Insurance
    • 401K Plan
    • Long-term and Short-term Disability
    • Life Insurance
    • Generous PTO and Paid Sick Leave
    • Paid Pregnancy and Parental Leave (up to 6 weeks and 2 weeks, respectively)
    • Eligibility for the Total Care Employee Relief Fund
    • Continued Training Opportunities
    • Opportunity to Make a Difference in a Senior's Life
    Ready to Grow:

    Join Total Care Connections and be a part of a vibrant, growing company that puts care at the forefront. Your work will not only contribute to the success of the branch but touch the lives of the clients and caregivers you'll work with every day.
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