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Pharmacy Technician - Rochester, United States - Trillium Health NY
Description
Purpose:
The Pharmacy Technician assists the staff pharmacists in the day-to-day operation of the Pharmacy.
This include, but is not limited to, customer service, prescription order preparation, patient deliveries (if applicable), assisting with managing inventory, and the general maintenance of the pharmacy department dispensing area.
Key Job Responsibility AreasScript Data Entry
Filling
Dispensing (Point-of-sale)
Miscellaneous
Detail of Key Job Responsibility Areas
Script Data Entry
Scan refill queue to process prescription refills
Refill requests to prescribers as needed
Enter insurance, patient, and provider demographics
Scan Processing Exceptions queue for denied claims not corrected and alert Third Party Specialist as needed
Triage workflow appropriately
Filling
Scan fill queue for filling priorities
Prepare batches by patient for pharmacist verification.
This includes but is not limited to:
Count and place drugs in prescription vials or use manufacturer unit of use packaging
Label EACH dispensing unit
Affix auxiliary labels as required
Prepare batch per workflow
Use alternative counting surface for any drug products with allergic reaction potential
Check for product accuracy and expiration dates
Any products requiring measurement referred to a pharmacist or pharmacy intern
Dispensing (Point of Sale)
Verify patient demographics on all prescription point-of-sale transactions to ensure customer accuracy
Ask for required identification as required by law
Any patient that does not have proper identification is referred to a pharmacist
Require pharmacist counseling on all first-time/changed prescriptions
Offer Pharmacist counseling on all other prescriptions
Offer secure packaging for all transactions/prepare for shipping
Follow all laws/statutes (e.g. controlled substances, Combat Methamphetamine, HIPAA)
Miscellaneous
Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
Qualifications
High school diploma or equivelent required, associate's degree and/or Pharmacy Technician certification preferred. Additional relevant coursework/education desired. 1 – 3 years retail experience preferred. Excellent computer, organization and interpersonal skills necessary. Ability to relate to people of diverse backgrounds, cultures, races, sexual orientations and gender identities or expressions. Ability to speak, read or write Spanish preferred. This position has full access to sensitive and confidential medical records and HIV - related information on all patients. Ability to maintain confidentiality both inside and outside of the facility is essential.
Physical Requirements
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
