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Desktop Support Technician
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Desktop Support - Baltimore, United States - TEKsystems
Description
:Our client is seeking to hire a Sr. Desktop Support Analyst to help support the firm's move to the VDI. This person will be responsible for helping walk users through post deployment support issues.
They will also be responsible for assisting with other tickets that this team receives relating to more general IT support.
This person must have some sort of experience working with Virtual Machines- Thin Clients,Job Duties:
Perform both hardware and software installations, as well as, replacing leased PC hardware
Provide support for various mobility devices including iPhones, iPads, etc.
Demonstrate expertise in a Windows OS environment and advanced troubleshooting skills
Possess basic knowledge of networking concepts
Top Skills' Details
Experience working and supporting Virtual Machines
Advanced knowledge and troubleshooting of Windows Desktop Operating Systems
Demonstrated proficiency with both software and hardware troubleshooting (MS Office Suite and HP hardware preferred)
Excellent customer service and communication skills - contractor will be responsible for supporting executives and traders.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
