- Comprehensive insurance programs including medical, dental, and vision
- Company-provided benefits include life insurance, short and long-term disability, and an employee assistance program
- Competitive 401k match program with zero vesting period
- Annual bonus and salary review programs
- Competitive paid time off, personal days, and federal holidays
- Reimbursement benefits like fitness, transportation, and tuition up to $5,250 annually
- Plus many employee discounts with major retailers
- Maintain the safety and security of the cargo facility by strictly adhering to policies and procedures while contributing to a positive workplace.
- Handle the loading and unloading of inbound and outbound air cargo shipments, ensuring they are advised to the correct destinations.
- Greet and assist customers with unloading cargo from delivery vehicles, using material handling equipment such as non-powered equipment, electric pallet jacks, and forklifts.
- Complete and process required paperwork for customer shipments accurately, promptly, and in a courteous manner.
- Verify customer freight against receiving documents, perform data entry, and label cargo. Conduct security inspections and process additional paperwork for Dangerous Goods as required, ensuring cargo is air eligible and ready for on-time shipment.
- Follow all cargo acceptance policies as outlined in the Manuals for Cargo Service Agents, adhering to regulatory requirements and guidelines.
- Communicate and document safety concerns, irregularities, issues, and successes to management in accordance with policies and procedures.
- Refer to cargo manifests to consolidate, stage, and assemble shipments.
- Perform cargo breakdown, build up, and tie down into and out of Unit Load Devices (ULD) manually or using forklifts.
- Utilize powered and non-powered ground handling equipment, including forklifts, K-loaders, belt loaders, tugs, dollies, carts, and vehicles to transport cargo to and from airport facilities.
- Handle the pickup and delivery of standard and priority mail to and from the Airport Mail Facility.
- Perform special duties and other projects as assigned.
- High School Diploma or equivalent.
- Minimum of 18 years old.
- Possess a valid driver's license with a good driving record.
- Successfully pass a pre-employment drug screen.
- Ability to prioritize daily workload and duties effectively.
- Outstanding interpersonal skills.
- Flexibility to adapt to frequent changes in the workplace.
- Capable of working independently and as part of a team.
- Willingness to work weekends (Friday, Saturday, and Sunday), holidays, and days off as needed.
- Compliance with Company uniform requirements, including high visibility outerwear provided by the company.
- Approved safety footwear is required.
- A basic understanding of cargo operations is preferred.
- Proficient verbal and basic written communication skills.
- Exposure to adverse weather conditions such as cold and heat, wet surfaces, and icy conditions.
- Work near stationary and moving aircraft.
- Use of personal protective equipment is required.
- This is classified as "heavy" regarding physical demands.
- Able to regularly lift 50 lbs. and push/pull 100 lbs. on a cart.
- Good vision and hearing is required to perform all duties and tasks in a safe manner.
- Frequent use of hands and fingers to feel objects and handle tools and industrial equipment.
- Frequent standing, walking, sitting, reaching with hands and arms, climbing and balancing on ladders and stairs, stooping, kneeling, and crouching.
-
Guest Service Agent
1 week ago
Stonebridge Companies Anchorage, United States Full timeCity, State:Anchorage, Alaska The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Operate the front desk acco ...
-
Ramp Service Agent
2 days ago
Alaska Airlines Eagle River, United StatesAlaska Airlines - JobID: C637B9DC960B42B982A794E4F046F54E [Material Handler / Freight Handler] As a Ramp Service Agent at Alaska Airlines, you'll: Load and offload luggage and cargo with the use of conveyor belts or forklifts; Transport luggage and cargo to various airport locati ...
-
Customer Service Agent
1 week ago
Delta Leasing LLC Anchorage, United States Full timeJob Type · Full-time · Description · The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques. They facilitate the rental process through verification and documentation of al ...
-
Customer Service Agent
4 weeks ago
Delta Leasing, LLC Anchorage, United States Full timeJob Description · Job DescriptionDescription:The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques. They facilitate the rental process through verification and documentation ...
-
Agent, Guest Services
5 days ago
Holland America/Princess Alaska-Yukon Land Operations Anchorage, United StatesAgent, Guest ServicesDepartment: Guest ServicesEmployment Type: Seasonal - Full TimeLocation: Denali Princess Wilderness LodgeDescriptionService Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.Our Guest Service Agents are the greeters, problem-solvers, and s ...
-
Ramp Service Agent
1 week ago
Alaska Airlines Careers Anchorage, AK, United States Full timeCompany: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from ...
-
Airport Cabin Service Agent
19 hours ago
Unifi Anchorage, United States Full timeBenefits · Flight Benefits – exclusive travel privileges for yourself and your family with Delta Airlines · Competitive pay with daily access to earned wages · Paid holidays and paid time off · Comprehensive Medical, Dental and Vision Insurance · 401k company match upon eligibil ...
-
Rental Service Agent
2 days ago
Indie Campers Anchorage, United StatesJob Description · Job DescriptionABOUT US · Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and hig ...
-
Seasonal Customer Service Agent
6 days ago
Enterprise Holdings, Inc. Anchorage, United StatesWe are hiring now for immediate openings. Responsibilities include:Greets and answers customer questions and provides assistance based on each customers needs and requests, by brand. In some locations, which offer both brands, this job responsibilit Customer Service, Agent, Seaso ...
-
Ramp Service Agent
2 weeks ago
Alaska Airlines Big Lake, United StatesCompany: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from ...
-
Seasonal Customer Service Agent
3 weeks ago
Enterprise Rent-A-Car Anchorage, United StatesEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in No ...
-
Warehouse Customer Service Agent
1 week ago
Everts Air Anchorage, United States· Job Summary · Interact with customers as the company agent responsible for receiving and tracking inbound freight and assists Customer Service Counter Agents and warehouse personnel when necessary. · Compensation $18.50 p/hr · Employment Type Full-Time · FLSA Status Non-Ex ...
-
Remote Customer Service Agent
4 weeks ago
Thomas Talent Network, LLC Anchorage, United StatesJob Description · Job DescriptionSure, here's the revised job description with the company name changed to Thomas Talent Network, LLC: · **Job Title: Work-from-Home Customer Support Professional** · **Company Overview:** · Thomas Talent Network, LLC is a dynamic and innovative ta ...
-
Remote Customer Service Agent
3 days ago
Thomas Talent Network, LLC Anchorage, United StatesSure, here's the revised job description with the company name changed to Thomas Talent Network, LLC: · **Job Title: Work-from-Home Customer Support Professional** · **Company Overview:** · Thomas Talent Network, LLC is a dynamic and innovative talent network committed to deli ...
-
Guest Service Agent-Full Time
1 week ago
Millennium Hotels - Lakefront Anchorage Anchorage, United States Full timeGuest Service Agent-Full time · The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time, Guest Service Agent to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores ...
-
Motor Vehicle Customer Service Agent
4 weeks ago
UMV LLC Anchorage, United StatesJob Description · Job DescriptionSalary: Hourly, DOE · What we are looking for: · We are in need of applicants with prior customer service experience conducting motor vehicle documentation transactions that include, but are not limited to registrations and titles. Experience can ...
-
Ramp Service Agent
2 weeks ago
Alaska Airlines Anchorage, United StatesAlaska Airlines - JobID: C637B9DC960B42B982A794E4F046F54E [Material Handler / Freight Handler] As a Ramp Service Agent at Alaska Airlines, you'll: Load and offload luggage and cargo with the use of conveyor belts or forklifts; Transport luggage and cargo to various airport locati ...
-
Customer Service Agent
3 weeks ago
Alaska Airlines Anchorage, United StatesCompany: · Alaska Airlines · The Team: · This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. Th ...
-
Ramp Service Agent
2 weeks ago
Alaska Airlines Anchorage, United StatesCompany Alaska Airlines · The Team · Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people fro ...
-
Account Manager
2 weeks ago
Ryan Mulholland - State Farm Agent Anchorage, United States Full timePosition Overview · State Farm Insurance Agent located in Anchorage, AK is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Mulholland - State Farm Agent, you will build and develop customer relationships within the commun ...
NAC Cargo Service Agent - Anchorage, United States - NAC/NAMS
Description
ABOUT THE COMPANYThe mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term careers. Northern Air Cargo services customers in Alaska, Florida, Hawaii, South America, and the Caribbean.
SALARY
The compensation for this position is $18.12 per hour with a quarterly bonus program.
BENEFITS
The Cargo Service Agent plays a crucial role in the efficient handling and transportation of air cargo. The team member ensures all tasks are carried out following Northern Air Cargo's policies and procedures with a strong focus on safety, organization, and adherence to regulatory guidelines. The work is divided into two main sections, ramp, and warehouse.
DUTIES
The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
EQUAL OPPORTUNITY
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or status as a protected veteran. If you are a person with a disability needing assistance with the application process, please email
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)