Jobs
>
Anchorage

    Guest Service Agent-Full Time - Anchorage, United States - Millennium Hotels - Lakefront Anchorage

    Default job background
    Full time
    Description
    Guest Service Agent-Full time

    The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time, Guest Service Agent to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets.

    The role of the Guest Service Agent is be responsible for performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner. Duties will include registering guests, assigning rooms, settling guest accounts and coordinating with other departments to satisfy guest requests. This position is responsible for creating 100% guest satisfaction by providing efficient and effective guest service by using a clear voice, responding with appropriate action and providing accurate information.

    Other duties of the guest service agent include:
    • Promotes hotel accommodations, services and area attractions.
    • Arranges for services requested by the guest by working with other departments as appropriate.
    • Offers guests updated rooms and promotes hotel amenities, food & beverage outlets and services.
    • Identifies and records special billing instructions and notifies Accounting.
    • Remain calm and attentive, especially during heavy hotel activity and emergencies.
    • Makes and confirms reservations, record wake up calls.
    The successful applicant will:
    • Have patience, tact and diplomacy.
    • Provide exceptional customer service.
    • Work as a productive team member by contributing positive energy.
    • Perform the duties of the position in a safe manner.
    • Ability to write routine reports and correspondences.
    • Basic skills using Microsoft Office Suite.
    • Be professional in all interactions with guests and associates.
    • OPERA/PMS Systems experience preferred.
    • Effective interpersonal and written communication skills.
    • Must be able to communicate in a professional manner and respond with timeliness.
    • Ability to work in a fast-paced environment and multi-task effectively.
    • Excellent organizational and prioritization skills.
    • Ability to perform basic mathematics and cash transactions.
    • The employee must regularly lift and/or move up to 25 pounds.
    • Prior guest service experience preferred (at least six months).
    • High School Diploma required.
    The Lakefront offers a very competitive benefit package including medical, dental, and vision. Plus a 401k with an employer contribution.

    Apply online at
    • Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws.
    • Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer.
    • Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify.
    • This job posting is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully.


  • Alaska Airlines Careers Anchorage, AK, United States Full time

    Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks ...

  • Lowe's Companies

    Full Time

    4 days ago


    Lowe's Companies Anchorage, United States Full time

    What You Will Do · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means: · • Meeting the customer needs during a return and helping find the correc ...


  • Millennium Hotels - Lakefront Anchorage Anchorage, United States Full time

    Security Agent-Full time · The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time, Security Agent to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic ...

  • Alaska Native Tribal Health Consortium

    CRNA (Full Time)

    4 weeks ago


    Alaska Native Tribal Health Consortium Anchorage, AK, United States Full time

    The Alaska Native Tribal Health Consortium seeks a Certified Registered Nurse Anesthetist to join our Anesthesia team at the Alaska Native Medical Center (ANMC), an award-winning Level II Trauma Center. With over 30 medical specialties, ANMC serves as the tertiary referral center ...

  • BAS Healthcare Locums, LLC

    Full Time Psychiatry

    3 weeks ago


    BAS Healthcare Locums, LLC Anchorage, United States Full time

    Location: Anchorage, Alaska · Facility: Full Service Behavioral Hospital · Opportunity: Seeking a C&A Psychiatrist for full time, employed position · *Monday-Friday schedule · *Inpatient services · *Provider will see patients ages 4+ · *Optional teaching responsibilities for Univ ...

  • NANA Regional Corp

    Full-Time Cook

    1 week ago


    NANA Regional Corp Anchorage, United States Full time

    Job Description · The Cook is responsible for the preparation, production, and presentation of a variety of foods, completion of production sheets and with other associated food service activities for an Assisted Living kitchen. · Essential Duties and Responsibilities · Perfor ...


  • Crothall Services Group, Inc. Anchorage, United States Full time

    **HOUSEKEEPER(FULL-TIME)** · **Anchorage, Alaska 99508** · **Posted Date:** Mar 8, 2021 · We have an opening for a **HOUSEKEEPER** position. · **Location**: Alaska Native Medical Center Diplomacy Dr. Anchorage, AK *Note: online applications accepted only.* · **Schedule**: F/ ...


  • Charlie's Produce Anchorage, AK, United States Full time

    Charlie's Produce is a privately owned wholesale produce company. We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. · Wi ...


  • NANA Regional Corp Anchorage, United States Full time

    Job Description · This position provides a wide variety of cleaning services and other related duties required to keep the facilities in a clean and orderly condition. · Responsibilities · Clean, sweep, mop, vacuum, sanitize and/or restock hallways, stairways, resident rooms a ...


  • Hayman Daugherty Associates, Inc Anchorage, AK, United States Full time

    Gastroenterology Opportunity Available in Alaska Specialty: Physician - Gastroenterology Employment Type:Full Time Minimum of 2 years of experience preferred Near ANCHORAGE, AK. ...

  • Retail Odyssey

    Full Time Supervisor

    3 weeks ago


    Retail Odyssey Anchorage, United States Full time

    Summary: · Full Time Supervisor · Are you looking to join a team for a fast-growing company that can offer you flexible scheduling, competitive rates, and the possibility for advancement as you move throughout your career? If so, SAS Retail Services has a great opportunity for y ...


  • NANA Regional Corp Anchorage, United States Full time

    Job Description · This position provides a wide variety of cleaning services and other related duties required to keep the facilities in a clean and orderly condition. · Responsibilities · * Clean, sweep, mop, vacuum, sanitize and/or restock hallways, stairways, resident rooms an ...


  • NANA Management Services Anchorage, United States Full time

    Job Description · This position provides a wide variety of cleaning services and other related duties required to keep the facilities in a clean and orderly condition. · ResponsibilitiesClean, sweep, mop, vacuum, sanitize and/or restock hallways, stairways, resident rooms and o ...


  • Soliant Anchorage, United States Full time

    Minimum 1+ years speech therapy experience required. · Soliant, in partnership with its affiliates, is honored to collaborate with school districts in the Anchorage, AK area to ensure students receive the necessary services for a prosperous future. We are dedicated to supporting ...


  • Soliant Anchorage, United States Full time

    Minimum 1+ years special education experience required. · We are actively seeking an experienced Special Education Teacher for a full-time role with school districts in the Anchorage, Alaska area for the upcoming school year. The successful candidate will work with students with ...


  • U-Haul International, Inc Anchorage, United States Part time

    Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity Reservation Agent, Part Time, ...


  • Provider Solutions & Development Anchorage, AK, United States Full time

    Providence is seeking a full-time, board-eligible/board-certified Pediatric Neurologist. This position works closely with The Children's Hospital at Providence, which offer children of all ages and backgrounds with comprehensive full-spectrum care. Outpatient care with some inpat ...


  • HomeWell Care Services Anchorage, United States Full time, Part time

    Are you an outstanding individual who wants to help others succeed? Do you want flexible hours with your job? Can you be trusted to work with people and treat them as part of your family? · At HomeWell Care Services, we are looking for caring, motivated, and responsible individua ...


  • Enterprise Mobility Inc Anchorage, United States Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing compa ...


  • Millennium Hotels - Lakefront Anchorage Anchorage, United States Full time

    Front Desk Supervisor-Full-Time · The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time, Front Desk Supervisor to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the sho ...