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Guest Service Agent
1 week ago
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Ramp Service Agent
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Alaska Airlines Eagle River, United StatesAlaska Airlines - JobID: C637B9DC960B42B982A794E4F046F54E [Material Handler / Freight Handler] As a Ramp Service Agent at Alaska Airlines, you'll: Load and offload luggage and cargo with the use of conveyor belts or forklifts; Transport luggage and cargo to various airport locati ...
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Customer Service Agent
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Delta Leasing LLC Anchorage, United States Full timeJob Type · Full-time · Description · The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques. They facilitate the rental process through verification and documentation of al ...
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Customer Service Agent
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Agent, Guest Services
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Ramp Service Agent
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Airport Cabin Service Agent
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Rental Service Agent
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Seasonal Customer Service Agent
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Ramp Service Agent
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Seasonal Customer Service Agent
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Enterprise Rent-A-Car Anchorage, United StatesEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in No ...
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Warehouse Customer Service Agent
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Remote Customer Service Agent
3 days ago
Thomas Talent Network, LLC Anchorage, United StatesSure, here's the revised job description with the company name changed to Thomas Talent Network, LLC: · **Job Title: Work-from-Home Customer Support Professional** · **Company Overview:** · Thomas Talent Network, LLC is a dynamic and innovative talent network committed to deli ...
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Guest Service Agent-Full Time
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Motor Vehicle Customer Service Agent
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UMV LLC Anchorage, United StatesJob Description · Job DescriptionSalary: Hourly, DOE · What we are looking for: · We are in need of applicants with prior customer service experience conducting motor vehicle documentation transactions that include, but are not limited to registrations and titles. Experience can ...
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Ramp Service Agent
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Customer Service Agent
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Alaska Airlines Anchorage, United StatesCompany: · Alaska Airlines · The Team: · This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. Th ...
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Ramp Service Agent
2 weeks ago
Alaska Airlines Anchorage, United StatesCompany Alaska Airlines · The Team · Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people fro ...
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NAC Cargo Service Agent
3 weeks ago
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Account Manager
2 weeks ago
Ryan Mulholland - State Farm Agent Anchorage, United States Full timePosition Overview · State Farm Insurance Agent located in Anchorage, AK is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Mulholland - State Farm Agent, you will build and develop customer relationships within the commun ...
Remote Customer Service Agent - Anchorage, United States - Thomas Talent Network, LLC
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Description
Job Description
Job DescriptionSure, here's the revised job description with the company name changed to Thomas Talent Network, LLC:
**Job Title: Work-from-Home Customer Support Professional**
**Company Overview:**
Thomas Talent Network, LLC is a dynamic and innovative talent network committed to delivering exceptional customer experiences. We take pride in our commitment to excellence and seek passionate individuals to join our team as Work-from-Home Customer Support Professionals.
**Position Overview:**
We are seeking a highly motivated and customer-focused individual to join our remote customer support team. As a Work-from-Home Customer Support Professional, you will play a crucial role in ensuring our customers receive outstanding service and assistance with their inquiries. This position offers the flexibility of working from the comfort of your own home while contributing to the success of our growing organization.
**Responsibilities:**
1. Respond promptly and professionally to customer inquiries via phone, email, or chat, addressing their concerns and providing solutions.
2. Handle a variety of customer service tasks, including order processing, product information, billing inquiries, and general assistance.
3. Maintain a deep understanding of our products/services to effectively communicate features, benefits, and troubleshooting steps to customers.
4. Document and track customer interactions accurately in the company's CRM system.
5. Collaborate with cross-functional teams to resolve escalated customer issues and provide feedback to improve overall customer satisfaction.
6. Stay informed about product updates, policies, and industry trends to provide accurate and up-to-date information to customers.
**Qualifications:**
1. Proven experience in customer support or a related field.
2. Excellent communication skills, both written and verbal.
3. Ability to empathize with customers and provide solutions in a timely and professional manner.
4. Strong problem-solving skills with the ability to think critically and analytically.
5. Proficient in using customer relationship management (CRM) software and other relevant tools.
6. High-speed internet connection and a suitable home office setup for remote work.
7. Comfortable adapting to new technologies and processes.
Requirements
1. High school diploma or equivalent; additional education or certification in customer service is a plus.
2. Previous experience in a remote work environment is preferred.
3. Flexible work hours to accommodate customer needs, including evenings and weekends.
4. Ability to handle high call volumes and prioritize tasks effectively.
Benefits
1. Remote work flexibility.
2. Professional development opportunities.
3. Positive and collaborative work culture
4. Flexible working schedule