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    Credit and Collection Specialist - Philadelphia, United States - Samuels and Son Seafood Company

    Samuels and Son Seafood Company
    Samuels and Son Seafood Company Philadelphia, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Job description

    Title:

    Credit and Collections Specialist

    Reports to:

    Credit and Collections Manager

    Department:

    Collections

    FLSA Status:

    (Exempt or Non-Exempt)

    Non-exempt (hourly)

    Required Skills/Abilities/Competencies:

    To perform the job successfully, an individual should demonstrate the following skills/abilities/competencies to perform the essential functions of this position.

    · Proficient in MS Office suite or similar software

    · Excellent organizational skills and attention to detail

    · Ability to operate general office equipment

    · Excels in a fast-paced environment

    · Two or more years of experience in business to business (B2B) collections.

    · Aggressive personality when needed.

    · Ability to multi-task.

    Education/Certification(s)/License(s):

    High School diploma or equivalent required

    Travel Requirement:

    None

    Job Description Summary:

    The collections and credit specialist is responsible for ensuring that the Company receives all necessary payments from our customers. The collections and credit specialist will monitor accounts receivable statements to identify debts owed to the Company, contacting customers to notify them of overdue payments and documenting debts collected. Candidate must be a superior communicator who excels at both collections and customer service. You must be able to handle a high call volume, have experience in reconciling a customer's account, and enjoy interacting with other departments in the company, particularly Sales and Accounting.

    Summary of essential job functions:

    • Monitor accounts receivable and identify overdue accounts.
    • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
    • Resolve customer billing concerns and secure accounts receivable delinquency, applying good customer service in a timely manner.
    • Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from customer.
    • Submitting necessary documents such as statements, invoices and credit memos, upon request.
    • Identify issues attributing to account delinquency and discuss them with management.
    • Process credit card payments, as needed.

    I acknowledge that I have read and understand the above job description in its entirety and capable of performing all the stated requirements. I understand that additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

    Job Type: Full-time

    Pay: $ $22.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Office

    Work Location: In person

    Edit job

    Pending

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    Application Settings

    Application method

    • Email

    Require resume

    • Yes

    Application updates

    • Also send an individual email update each time someone applies.

    Candidates contact you (email)

    • Yes, at email address provided
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