Collections Specialist - Philadelphia, United States - Eastern Atlantic States Carpenters Benefit Funds

Eastern Atlantic States Carpenters Benefit Funds

Verified Company

Philadelphia, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Eastern Atlantic States Carpenters Benefit Funds Office ("The Funds") is a benefit fund that provides Members and their eligible family members with the best possible Benefits during their active career and throughout retirement.

The Fund is seeking quality employees to accomplish this mission.

Why should you apply?

100% Employer paid Health/Dental/Vision Care/Prescription Benefits 90/10 PPO Plan
A full range of Behavioral Health and Substance Use Disorder Benefits with very low outofpocket costs
Available nocost, telemedicine option to help manage Behavioral Health Concerns
Health Reimbursement Account
100% Employer paid Retirement Plan, including Pension and Annuity
Tuition Reimbursement
21 paid days off in year one, with increases based on years of service
1 remote work day per week to help promote work/life balance
Weekly Pay
Disability Benefits
Onsite gym

As a Collections Specialist your job responsibilities will be:

Identify Member needs, research issues, resolve complaints, and provide solutions
Ensure all Employer Contributions are processed and posted in a timely manner
Billing and collection of Contractor discrepancies
Communicate with Members regarding benefit questions
Communicate with Employers regarding benefit remittance questions
Input Employer remittances and or payments
Help Employers connect to and navigate the Electronic Employer Remittance Portal
Monthly/Weekly reporting
Prepare special reports as required
Provide outstanding customer service
Continuously update your knowledge of all current Benefit Plan policies and procedures

Qualifications necessary to perform these duties:

Strong customer service skills and the desire to provide each and every member with outstanding service
Excellent social, oral and written communication skills
Ability to handle confidential and sensitive information with utmost discretion, respect and ethics
Analytical skills and the ability to troubleshoot data discrepancies
Ability to work within and across teams/departments, as well as individually

If this sounds like you, we would be grateful for the opportunity to meet you and explore the full spectrum of talents you could bring to our organization

Pay:
$45, $50,000.00 per year

Benefits: