- Serve as main point of contact and assist with inquiries from our network of repossession vendors while ensuring confidentiality of the company's operations, portfolio, customer information, and technology
- Provide guidance to recovery vendors regarding contracted SLAs, performance trends and clarification on gray area scenarios
- Review, approve or decline fees associated to repossession efforts within defined SLAs
- Prepare reporting and facilitate monthly conversations with repossession vendors regarding performance, invoicing, compliance, etc.
- Complete frequent audits to ensure contract compliance and proactively identify and mitigate third party related risk
- Prepare monthly business review for presentation with vendors and internal stakeholders
- Facilitate onboarding process of new vendors, as well as create and execute policies and procedures
- Resolve performance related issues/escalations
- Performs other related duties as assigned
- Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
- Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
- Operate autonomously. This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
- Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
- Quality decision maker. Good decisions are made based on knowledge. We'll need you to leverage reporting and data (i.e., Microsoft Excel, PowerPoint) to gather all the facts and take them all into consideration when making decisions.
- Self-driven yet selfless. We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.
- Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
- High School Diploma
- Experience with Microsoft Office such as Excel, Outlook and Word
- 2+ years of experience in collections, customer service, sales or retail industry
- Medical, dental, and vision, oh my DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
- Wellness Program. Health is wealth This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities
- Gratitude is Green. We offer competitive pay across the organization, because, well... money matters
- Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
- In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout
- Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out
- We Care and Value YOU Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more
- 15 Days of PTO and 8 Paid Holidays. Not just lip service: we work hard, to play hard.
-
Vendor Relations Specialist
9 hours ago
IDR Healthcare Fort Worth, United StatesIDR is seeking a Vendor Relations Specialist to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today Position Overview for the Vendor Relations S ...
-
Return To Vendor Specialist
2 weeks ago
GritR Sports North Richland Hills, United StatesJob Description · Job Description Position: Return to Vendor Specialist · Reports to VRA Team Lead, and Returns Supervisor · Compensation: $19.50/hr · Shift Schedule(s): · Monday - Friday, 8am - 4pm (2x 15 minute paid breaks) · Monday - Friday, 8am - 5pm (1 hour unpaid lunch, 2x ...
-
Vendor Specialist
1 week ago
Facility Solutions Group Dallas, United StatesFacility Solutions Group, Inc. · Vendor Specialist · Dallas , · Texas · Apply Now · 90 TX - FSG National Accounts - Dallas, TX · Description · Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology. Our miss ...
-
Vendor Specialist
3 weeks ago
Facility Solutions Group Dallas, United StatesJob DetailsJob Location90 TX - FSG National Accounts - Dallas, TXDescriptionFacility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology. Our mission is to consistently provide our customers with superior value through ...
-
Vendor Specialist
2 weeks ago
Facility Solutions Group Dallas, United StatesJob DetailsJob Location90 FSG National Accounts - Dallas, TXDescriptionFacility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology. Our mission is to consistently provide our customers with superior value through qual ...
-
Vendor Specialist
2 weeks ago
Facility Solutions Group Dallas, United StatesJob Details · Job Location · 90 TX - FSG National Accounts - Dallas, TX · Description · Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology. Our mission is to consistently provide our customers with superio ...
-
Vendor Specialist
1 week ago
Facility Solutions Group Dallas, United StatesJob Details · Job Location · 90 FSG National Accounts - Dallas, TX · Description · Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology. Our mission is to consistently provide our customers with superior val ...
-
Return To Vendor Specialist
1 week ago
GritR Sports North Richland Hills, United StatesPosition: Return to Vendor Specialist · Reports to VRA Team Lead, and Returns Supervisor · Compensation: $19.50/hr · Shift Schedule(s): · Monday - Friday, 8am - 4pm (2x 15 minute paid breaks) · Monday - Friday, 8am - 5pm (1 hour unpaid lunch, 2x 15 minute paid breaks) · Job ...
-
Return To Vendor Specialist
2 weeks ago
GritR Sports North Richland Hills, United StatesPosition: Return to Vendor SpecialistReports to VRA Team Lead, and Returns SupervisorCompensation: $19.50/hrShift Schedule(s):Monday - Friday, 8am - 4pm (2x 15 minute paid breaks)Monday - Friday, 8am - 5pm (1 hour unpaid lunch, 2x 15 minute paid breaks)Job Duties/Expectations:Ass ...
-
Return To Vendor Specialist
2 weeks ago
GritR Sports North Richland Hills, United StatesPosition: Return to Vendor Specialist · Reports to VRA Team Lead, and Returns Supervisor · Compensation: $19.50/hr · Shift Schedule(s): · Monday - Friday, 8am - 4pm (2x 15 minute paid breaks) · Monday - Friday, 8am - 5pm (1 hour unpaid lunch, 2x 15 minute paid breaks) Job Du ...
-
Senior Vendor Management Specialist
3 weeks ago
Frontier, Inc. Dallas, United States· Senior Vendor Management Specialist · At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our busi ...
-
Vendor Management Specialist
3 weeks ago
Servicing Solutions Irving, United StatesAbout the Organization Servicing Solutions is on a mission to redefine portfolio servicing for good by changing the transactional client experience to one that is more collaborative, relational and transparent. Outsourcing relationships have shifted from the genuine, face-to-face ...
-
Vendor Management Specialist
2 weeks ago
Servicing Solutions Irving, United StatesAbout the Organization · Servicing Solutions is on a mission to redefine portfolio servicing for good by changing the transactional client experience to one that is more collaborative, relational and transparent. Outsourcing relationships have shifted from the genuine, face-to-fa ...
-
Senior Vendor Management Specialist
3 weeks ago
Frontier Communications Dallas, United StatesSenior Vendor Management Specialist At Frontier, seeing what's beyond the horizon is in our fiber. And weve been doing just that for over 80 years connecting communities with emerging communications technology across the country. At Frontier, wer Specialist, Vendor, Management, S ...
-
Senior Vendor Management Specialist
1 week ago
Frontier, Inc. Dallas, United StatesSenior Vendor Management Specialist · At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business ...
-
Vendor Managed Inventory Specialist
3 weeks ago
National Guard Employment Network Dallas, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Information Technology
3 weeks ago
New Heights Fort Worth, United States**TO APPLY DIRECTLY WITH NEW HEIGHTS THROUGH FORMSITE, PLEASE VISIT**: · **JOB TITLE**: · Information Technology (IT) Help Desk Specialist · **REPORTS TO**: · Chief Operating Officer · **COMPANY**: · Established in 2023, New Heights is an authorized public high school for people ...
-
Vendor Managed Inventory Specialist
1 day ago
MSC Industrial Direct Dallas, United StatesBuild a better career with MSC. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations ...
-
Senior Vendor Management Specialist
3 weeks ago
Frontier Communications Dallas, United States Regular, Full time· Description · Senior Vendor Management Specialist · At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transfor ...
-
Laundry Professional- Work From Home
1 week ago
Skipping Laundry Fort Worth, United StatesBecome An SL Vendor and earn **80% split** — start today · Options to **DELEGATE YOUR ORDERS** to other SL Vendors and SL Drivers for additional support · **YOU SET YOUR OWN PRICING**: · - with immediate payout · Keep **100%** of your tips · **About Skipping Laundry Marketplace** ...
Collateral Recovery Vendor Specialist - Fort Worth, United States - DriveTime
Description
What's Under the Hood
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
That's Nice, But What's the Job?
That's Nice, But What's the Job?
This position involves assisting recovery vendors and skip recovery specialists with questions, fee approvals, and discussions on contracted expectations. In addition, the role serves as a liaison between the customer and recovery vendors to resolve complaint issues.
In long, you will:
So What Kind of Folks Are We Looking for?
The Specifics.
So What About the Perks? Perks matter
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment