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    Operations Analyst I in Indianapolis, IN - BCforward

    BCforward
    BCforward Indianapolis, IN, United States

    3 weeks ago

    BCforward background
    Description
    BC forward is currently seeking a highly motivated Operations Analyst I for an opportunity


    Position Title:
    Operations Analyst I
    Location: 3x a week, Indianapolis, IN 46204

    Anticipated Start Date:
    [3rd June 2024]
    Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

    Expected Duration:
    [ 06/03/2024 to 04/21/2025]


    Pay Range:
    [30] - [32]

    Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

    Required Qualifications

    • Minimum of three years of experience in operations and/or technology services roles (corporate law department or law firm operations experience would be a plus).
    • Perform well under pressure, work independently and as a part of a team in a fast paced environment. Flexible and able to quickly change course when the needs of the business and team shift direction or accelerate delivery.
    • Exceptional problem solving skills with passion for data integrity, process definition, and continuous learning.
    • Strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization
    • Experience creating dashboards and reports, and ability to apply insights to inform business decision-making.
    • Outstanding oral and written communication skills; able to communicate and convey information effectively.
    • Demonstrates a high level of professionalism and discretion handling sensitive or confidential information.
    • Proficient to expert user-level aptitude in Microsoft Office and/or Google Suite.
    • Degree or equivalent relevant experience required.
    Preferred Qualifications

    • Experience with Salesforce platform, specifically Sales Cloud and Service Cloud is plus.
    • Demonstrated participation in process improvement initiatives and/or project management experience
    • Reporting and Analytics skills in Salesforce Reports and Dashboards, Einstein Analytics, or Tableau.
    • Experience with data analysis and reporting; proven ability to analyze, present, and action on raw data (with emphasis on data integrity and accuracy)
    • Experience with Apttus, Ironclad, or similar Contract Lifecycle Management tool a plus.
    • A general fearlessness regarding the unknown, keen ability to focus, navigate, and function effectively through ambiguity

    Benefits:

    BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


    Keywords:
    ["Operations AND "Business analyst" AND "help Desk"]


    About BC forward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

    Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC forward's 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale.

    Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

    Our strong culture and clear values have enabled BC forward to become a market leader and best in class place to work.

    BC forward is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    To learn more about how BC forward collects and uses personal information as part of the recruiting process, view our and .

    As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

    BC forward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

    The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

    Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Interested candidates please send resume in Word format Please reference job code when responding to this ad.
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