- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
- Maintain knowledge of University customer service policies, procedures, and practices.
- Orient, train, coach, lead, and direct customer service representatives and other operational support personnel.
- Open and close operation in accordance with established procedures; plan, prioritize, and delegate work tasks; address no-shows/call-offs.
- Ensure the necessary resources, tools, and equipment are available and operational for quality customer service delivery; resolve or report issues to management.
- Investigate and handle complex and escalated customer service issues and complaints in a timely manner; review and track lower-level complaints and resolutions.
- Communicate and enforce dress and appearance standards.
- Identify, evaluate, and address training and coaching needs; resolve personnel problems, and administer disciplinary measures as required; request permission to relieve employees of duties.
- Maintain departmental/unit manuals, documentation, and records.
- Document any issues arising during shift to include customer complaints and resolutions, equipment malfunctions, employee call-offs/no-shows, and personnel who were terminated or quit.
- Maintain security of personnel records; lock doors, desk drawers, etc.
- Promote products/services to internal and external customers; communicate with vendors.
- May operate unit/department equipment and computer systems, including ticketing and point of sale (POS) systems.
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Part Time
2 weeks ago
The Pennsylvania State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the. Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking e ...
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Part Time
2 weeks ago
Penn State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed pre ...
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Part Time
2 weeks ago
Penn State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed pre ...
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Cook - Part Time
2 weeks ago
Spherion Altoona, United States Part timeThe Altoona Spherion Office is seeking a Part--Time Cook in the Altoona Area. · What's to Know? · Immediate Opening · Weekly Pay + Benefits · Day Shift · Two Days per Week · Essential Functions: · Part Time Cook will prepare and cook food in a cafeteria like setting. · EX ...
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Part Time Cook
1 week ago
Surgery Partners Altoona, United States Part time** Part Time Cook** · **Job Category****:** Food and Nutrition **Requisition Number****:** PARTT009734 Showing 1 location **Job Details** · **Description** · ****$1000 Sign-On Bonus**** · **Job Summary:** · The Dietary Cook is under general supervision of the Dietary Manager ...
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Part Time
2 weeks ago
Penn State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed pre ...
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Part Time
2 weeks ago
Penn State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed pre ...
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Part Time
2 weeks ago
Pennsylvania State University Altoona, United States Part timeAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ) . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employ ...
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Part Time
2 weeks ago
Penn State University Altoona, United States Part time**JOB DESCRIPTION AND POSITION REQUIREMENTS**: · Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers. · **Job Duties**: · - Maintain knowledge of U ...
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Retail Part Time Cashier
1 week ago
TJ Maxx Altoona, United States Part timeT.J. Maxx Plank Road 16601 [Retail Sales / Team Member] As a Retail Associate at T.J. Maxx, you'll: Role model established customer experience practices; Support and embody a positive store culture; Accurately ring customer purchases/returns; Promote credit and loyalty programs; ...
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Part-time Nanny
2 weeks ago
Sett, Nanny Matchmaking Service Altoona, United States Part time**Company Overview** · At Sett our goal is to support our nannies through our cutting-edge coaching experience in order to set them up to help the children in their care develop their individuality and boost their self-confidence. · **Job Summary** · **Location**:Altoona, PA · ** ...
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Receptionist - Part Time
2 weeks ago
Lakeview Terrace Retirement Community Altoona, United States Part time**Facility Name and Address**: · Lakeview Terrace Retirement Community · 95 Classic Drive, Altoona FL 32702 · **Benefits**: · - 401K Matching after 6 months of employment · - Insurance available to full time employees after 60 days · - Provided meals with mínimal cost. · - Employ ...
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Part-Time LPN Licensed Practical Nurse
1 week ago
Eagle-I Healthcare Staffing Altoona, PA, United States Full timeLPN- Licensed Practical Nurse* for Eagle-I Healthcare Staffing · Work full or part time and have the freedom to choose where and when you'd like to work. · We only partner with top-of-the-line Nursing Facilities to ensure that our staff are placed in positive work environments. ...
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Feel The Advantage Altoona, United States Part timeJob Description · Job DescriptionOccupational Therapist (OTR) - Transform Lives with Your Talents · Welcome to Advantage, where our motto is "Better Service, Better Quality, Better Results." We're currently seeking a Part-Time Occupational Therapist (OTR) to join our ever-expandi ...
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Part-Time Maintenance Technician- Blair, NE
1 week ago
Burlington Capital Properties Blair, United States Part timeJob Description · Job DescriptionPART-TIME MAINTENANCE TECHNICIAN · QUAIL RUN - BLAIR, NE · Burlington Capital Properties is a nationally recognized property management company currently seeking a skilled Part-Time Maintenance Technician at Quail Run Apartments in Blair, Nebraska ...
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Feel The Advantage Altoona, United States Part timeJob Description · Job DescriptionPhysical Therapist · Step Into a Fulfilling Career with Advantage · Welcome to Advantage, where our motto is "Better Service, Better Quality, Better Results." We're currently seeking a Part-Time Physical Therapist to join our ever-expanding Home ...
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Tipstaff (part-time)
1 day ago
County of Blair Hollidaysburg, United States Part timeJob Description · Job DescriptionAn opening exists for part-time tipstaff who will provide office support to the Court Administration Department of the Blair County Court of Common Pleas as well as their internal and external customers by entering court-related data into relevant ...
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Part-Time Tipstaff
3 weeks ago
County of Blair Hollidaysburg, Pennsylvania, United States Part timeThe tipstaff contributes to the efficient operation of the judge's chamber and courtroom by performing various duties that include preparing the bench; updating courtroom staff schedules; verifying litigant transport; ensuring microphones and recoding devices are operational; set ...
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Lpn Part Time Job
3 weeks ago
Midtown Oaks Health & Rehab Center Altoona, PA, United States Part timeMidtown Oaks Health & Rehab Center - Exciting New Wages · 10,000 Sign On Bonus for Full-Time · $5,000 Sign On Bonus for Part-Time · Or choose our Weekly Pay · ~ 00/hr shift diff on evenings and nights · ~ 10,000 Sign On Bonus for Full-Time · ~$5,000 Sign On Bonus for Part-Time · ...
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RN (Part Time)
5 days ago
Pyramid Healthcare Inc Duncansville, United States Part timeJob Description · Job DescriptionPyramid Healthcare in Duncansville is committed to offering comprehensive and robust treatment options to adults struggling with Substance Use Disorders. A focus on client-centered care establishes our facility as a respected leader in addiction t ...
Part Time - Altoona, United States - Penn State University
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Description
APPLICATION INSTRUCTIONS:JOB DESCRIPTION AND POSITION REQUIREMENTS:
Customer Service Team Leads provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers.
Job Duties
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact
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Altoona, PA