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    Senior Credit - Charlotte, United States - Flow Control Group Company

    Flow Control Group Company
    Flow Control Group Company Charlotte, United States

    2 weeks ago

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    Description


    Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers.

    Our mission statement, "Adding Value to Quality Products," reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions.

    Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs.

    We sell premium compressed air equipment with captive aftermarket. We repair this equipment on-site and on-demand, to ensure complete customer satisfaction.
    Summary

    The Senior Credit & Collections Analyst will assist in ensuring that the company receives timely payment for goods and services offered to clients and will manage all credit decisions within their assigned portfolio.

    This position will also support the AR Shared Services Manager in supervising the daily operation of the department, working with team members to improve their collection results and assist with weekly and monthly reporting.

    Responsibilities
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Review and perform collections for assigned portfolio
    Proactively follow up on large $ invoices
    Follow up on past due accounts and determine root cause
    Find ways to improve the customer's DSO and shorten payment cycle
    Maintain records, collection notes and customer information within P21 system
    Email monthly statements to all customers within assigned portfolio
    Review credit applications and approve credit limits/terms for new accounts
    Review sales orders placed on credit hold
    Evaluate pay history to determine if account needs to be placed on hold or credit limit modified
    Resolve unauthorized deductions and work closely with sales branch to resolve disputes
    Work out repayment plans for past due accounts within policy limits
    Process customer's credit card payments
    Establish strong partnerships with sales branch, cash application and billing teams
    Develop relationship with external customers and be responsive to their requests
    Excellent communication and negotiation skills
    Strong analytical and problem-solving skills
    Proficient in MS Office with a strong proficiency in Excel
    Experience with ERP systems
    Ability to work independently and as part of a team
    Ability to build and maintain relationships with customers
    Excellent organizational skills and attention to detail
    Position Type/Expected Hours of Work
    This is a full-time position. Days and hours of work are Monday through Friday (8:00 am to 5:00 pm). Occasional evening and weekend work may be required as job duties demand.
    Travel
    Little travel is expected for this position.
    Required Education and Experience
    Bachelor's degree in Finance or Business.
    At least 5 years of experience in B2B credit and collections.
    Previous experience as a team lead or supervising other employees.
    Preferred Education and Experience
    Prior work-related use of advanced excel skills.
    Prior work-related use of Microsoft Office tools.
    Avalara sales tax software experience preferred

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