- Troubleshooting hardware and software issues on Windows and macOS
- Providing support for AV equipment, printers, mobile devices, software, and network configurations
- Receiving and configuring new and existing computer systems to deploy to staff
- Creating, managing, and solving tickets for client needs using Zendesk
- Updating internal & external knowledge-base articles
- Delegating tasks and projects to workstudy students and taking ownership of their completion
- Working closely with full-time staff to provide excellent first-tier support
- Other duties as assigned
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Wharton School
Pay Range
$7.25 - $155.75
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
To apply, visit
Copyright 2024 Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-a6d3dfdda72c7f4795c9c5d4c7cd7dae -
Drexel Co-Op
1 week ago
InsideHigherEd Philadelphia, United StatesUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Re ...
-
Drexel Co-op Nurse Associate Prn
2 weeks ago
Cooper University Health Care Camden, United States**Short Description** · Assists the Registered Nurse in providing direct, indirect, and non-patient care responsibilities. · Contribute to quality patient care by serving as a significant member of the health care team. · May perform clerical support for the patient care unit. · ...
-
Susquehanna International Group Bala-Cynwyd, United StatesSIG is a global quantitative trading firm founded with an entrepreneurial mindset and a rigorous analytical approach to decision making. We commit our own capital to trade financial products around the world. · With experts in almost every discipline, we build some of the most po ...
-
Technology Co-op with Drexel University
1 week ago
SIG Bala Cynwyd, United StatesOverview · SIG is a global quantitative trading firm founded with an entrepreneurial mindset and a rigorous analytical approach to decision making. We commit our own capital to trade financial products around the world. · With experts in almost every discipline, we build some of ...
-
Finance Co-op
3 weeks ago
Philly Shipyard, Inc. Philadelphia, United States**ESSENTIAL FUNCTIONS**: · The requirements listed below are representative of knowledge, skill, and/or ability required. · - Ensure that all PSI safety procedures, rules and regulations are followed and met · - Gather invoices related to Capital projects · - Upload invoices rela ...
-
Production Co-op
2 weeks ago
Philly Shipyard, Inc. Philadelphia, United States**ESSENTIAL FUNCTIONS **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. · - Ensure that all PSI safety procedures, rules and ...
-
drexel co-op nurse associate prn
3 weeks ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
-
Electrical Engineering Co-op
2 weeks ago
Philly Shipyard, Inc. Philadelphia, United States**ESSENTIAL FUNCTIONS**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. · - Ensure that all PSI safety procedures, rules and ...
-
Civil Engineering Co-op
2 weeks ago
Johnson, Mirmiran, and Thompson Inc. Philadelphia, United StatesJohnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughou ...
-
Project Engineering Co-op
1 week ago
Philly Shipyard, Inc. Philadelphia, United States**ESSENTIAL FUNCTIONS**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. · - Ensure that all PSI safety procedures, rules and ...
-
Civil Engineering Co-op Student
2 weeks ago
AECOM Philadelphia, United States**Company Description** Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world' ...
-
Co-op
1 week ago
Cencora Conshohocken, United States- What you will be doing · - Overview: Join our team as a Business Systems Analyst Co-Op, working under the guidance of the Legal and Compliance Technology Architect. In this role, you will support an Enterprise Contract Lifecycle Management (CLM) Tool called Icertis by collabora ...
-
Cog Co-op Finance
3 days ago
Combined Insurance Philadelphia, United StatesResponsibilities: An outstanding opportunity exists for a student seeking to gain marketable financial skills and experience in the exciting area of International Finance. · Job Duties: · - Assist management in the monthly preparation of schedules and reports related to Reinsuran ...
-
Software Developer Co-op Fall
1 week ago
Aveva Philadelphia, United StatesAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. · We're the first software busin ...
-
Co-op
3 weeks ago
Ashland Wilmington, United StatesAshland Specialty Ingredients, GP · Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others w ...
-
Cog Co-op Global Treaty
3 days ago
Combined Insurance Philadelphia, United StatesResponsibilities: An outstanding opportunity exists for a student seeking to gain marketable financial skills and experience in the exciting area of International Reinsurance and Finance in a team-oriented environment. · Job Duties: · - Assist management in analyzing Large Claims ...
-
Pwd Southeast Water Treatment Co-op
2 weeks ago
City of Philadelphia Philadelphia, United States**Company Description** · A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. ...
-
Co-op Global Treaty Finance Operations
3 days ago
Combined Insurance Philadelphia, United States**Summary**: Global Treaty Affiliate Operations team manages $4 billion in revenue of internal reinsurance. The Co-op will assist the team in their collaborations with various colleagues globally in 54 countries supporting the Chubb Overseas General segment. · **Duties and Respon ...
-
Communications Co-op
1 week ago
Cencora Conshohocken, United States- What you will be doing · - Location: Hybrid - Conshohocken, PA (3 days in the office) · Hours: Monday-Friday 8am-5pm · Duration of Co-Op: 6 months (there is flexibility with the duration) · This co-op role will support the GPA organization through a number of tactical and found ...
-
Cog Co-op Global Treaty Outward
3 days ago
Combined Insurance Philadelphia, United StatesResponsibilities: An outstanding opportunity exists for a student seeking to gain marketable financial skills and experience in the exciting area of International Reinsurance and Finance in a team-oriented environment. · Job Duties: · - Assist management in the analysis of large ...
Drexel Co-Op - Philadelphia, United States - InsideHigherEd
Description
Drexel Co-Op
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Drexel Co-Op
Job Profile Title
Temporary Employee - Co-op Worker
Job Description Summary
Temporary Employee - Co-op Worker
Job Description
The Drexel Co-op's role is to diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for. You will work in a dynamic, fast-paced environment providing support over the phone, through our ticketing system, and via in-person interactions. You must be able to listen to and apply instructions, be willing to learn, have good written and oral communication skills, and work well both independently and as a team. Your responsibilities will include: