Jobs
>
Customer Service Representative
>
Sacramento

    Customer Service Representative - Sacramento, United States - EMS Management & Consultants Inc

    EMS Management & Consultants Inc
    EMS Management & Consultants Inc Sacramento, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Who is Wittman Enterprises?

    Wittman Enterprises, an EMS|MC company specializes in revenue cycle management for EMS teams. Focusing on providing products and services specifically designed to ensure that EMS providers are reimbursed in a timely manner for the services they provide.

    As an EMS billing specialist, Wittman Enterprises optimizes revenue recovery efficiencies by providing the appropriate service levels for the tasks involved. When you call, you reach a live person who treats every client and every patient with the same expert care and attention.

    With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue.

    Job Type: Full-time

    Location: Onsite- Rancho Cordova, CA

    Title: Customer Service Representative

    About this role:

    The Customer Service Representative with Wittman Enterprises will provide effective customer service for all internal and external customers, by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the customer service department.

    As a Customer Service Representative with Wittman Enterprises, you will:

    • Provide quality customer service by answering patient calls utilizing our billing software as well as other various software applications.
    • Placing outgoing calls to patients and or attorney's as it pertains to the account to obtain correct billing information.
    • Working with patients and insurance companies to ensure maximum reimbursement.
    • Update billing software with patient insurance and demographic information.
    • Process customer returns according to established department policies and procedures.
    • Work closely with the Credit Department to resolve disputed credit items.
    • Provide timely feedback to the company regarding service failures or customer concerns.
    • Demonstrate sensitivity to, and respect for, a diverse population.
    • Troubleshooting, configuration, database administration, and repair for servers.
    • Deploy solutions to new problems.
    • Address each caller's needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous and professional manner.

    You will be successful in this role if you:

    • High School Diploma
    • At least one year of Customer Service experience
    • Ability to convey technical procedures and directions effectively.
    • Ability to understand and respond to user questions in an effective and courteous manner.
    • Solid understanding of TCP/IP.
    • Contribute content to internal process enhancements, client documentation, and the Help Desk knowledge base.
    • Highly organized with ability to be proactive, manage time, and prioritize work with little supervision.
    • Ability to collaborate effectively with multi-departmental and diverse teams to achieve results. This includes the application of an appropriate balance of assertiveness and professionalism to drive processes to completion.
    • Strong, accurate typing and data entry skills.
    • Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties.

    Key skills we hope you have:

    • HIPAA certification
    • Strong MS Office skills with the ability to manipulate data and create formulas in Excel
    • Four years providing end-user phone support for current PC desktop and application software.
    • Bilingual is a plus, but not required.

    Why Wittman Enterprises:

    • On the job training
    • Friendly Atmosphere
    • Growth opportunities
    • Career Development Plans
    • Comprehensive benefit package

    Wittman Enterprises, LLC provides equal opportunities before and during employment by administering each and every phase of its personnel program without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status or sexual orientation. We are committed to creating an inclusive and supportive work environment for the success of our employees. With this mission, the Company continually develops and maintains affirmative action programs, assuring this commitment

    Compensation details: 18-18 Hourly Wage

    PIa8caa

  • Business Sales Firm

    Customer Service Representative

    1 week ago

    Business Sales Firm Sacramento, United States

    Our company is a consulting and sales firm in Sacramento leading the industry in customer acquisition and client management. Our innovative consultative approach drives our high standards for outstanding performance with each client year over year. We are growing our client base ...

  • Carrington College

    Enrollment Services Representative

    3 weeks ago

    Carrington College Sacramento, United States

    **Who Are We: Carrington College **helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the l ...

  • City of Sacramento

    Customer Service Representative

    2 weeks ago

    City of Sacramento Sacramento, United States

    **THE POSITION**: · **With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically **reside** within the Sacramento region or **have the ability to** regularly report to a City of Sacramento physical worksite with little notic ...

  • United Airlines

    Customer Service Representative

    1 week ago

    United Airlines Sacramento, United States Part time

    **Description**: · **Customer Service Representative - Line** · **Starting pay of $18.51 per hour with competitive benefits that let you see the world**: · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the hi ...

  • Ken Schuurman - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Ken Schuurman - State Farm Agent Sacramento, United States

    **Benefits**: · - Bonus based on performance · - Dental insurance · - Health insurance · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Customer Service Representative - State Farm Agent Team Member with Ken Schuurman - State Farm Agent, you will genera ...

  • Bonney Plumbing, Electrical, Heating and Air

    Customer Service Representative

    1 week ago

    Bonney Plumbing, Electrical, Heating and Air Sacramento, United States

    As an Customer Service Representative, you will be responsible for receiving inbound calls, initiating outbound calls to potential and current customers, introducing our products/services, and generating leads to contribute to our company's growth. Other duties include but are no ...

  • Gerber Collision & Glass

    Customer Service Representative

    3 weeks ago

    Gerber Collision & Glass Sacramento, United States

    **Company: Gerber Collision & Glass** · **WELCOME TO GERBER COLLISION & GLASS** · **_Our Team Members Drive Us _**Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ tea ...

  • Amcor

    Equipment Service Representative

    2 weeks ago

    Amcor Sacramento, United States

    **We are global, we are impacting the lives of millions every day, we are making a difference**: · At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products ...

  • Rural Valley Tech LLC

    Merchant Services Representative

    2 weeks ago

    Rural Valley Tech LLC Sacramento, United States

    **About us** · Our work environment includes: · - Modern office setting · **Job Summary**: · **Responsibilities**: · - Canvassing businesses to identify opportunities for business development · - Qualify businesses for the Edge Program. · - Provide exceptional customer service to ...

  • Mission Linen Supply

    Customer Services Representative

    3 weeks ago

    Mission Linen Supply Sacramento, United States

    **Responsibilities**: · **Mission Linen Supply** is seeking an experienced **Direct Sale Coordinator**. The Direct Sale Coordinator will provide support to the Corporate Apparel Department with direct sales processing and established procedures. We seek an energetic professional ...

  • CVS Health

    Customer Service Representative

    1 week ago

    CVS Health Sacramento, United States

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — ...

  • Hilton Garden Inn Sacramento/South Natomas

    Guest Service Representative

    1 week ago

    Hilton Garden Inn Sacramento/South Natomas Sacramento, United States

    **Job Type**: · Full-time · **Description**: · **Reports To**: Front Office/Operations Manager · **Supervises**: N/A · **Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out ...

  • Diagnostic Radiological Imaging Sacramento

    Patient Service Representative

    2 weeks ago

    Diagnostic Radiological Imaging Sacramento Sacramento, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...

  • City of Sacramento

    Customer Service Representative

    4 days ago

    City of Sacramento Sacramento, United States

    **THE POSITION**: · **With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically **reside** within the Sacramento region or **have the ability to** regularly report to a City of Sacramento physical worksite with little notic ...

  • MYGRANT GLASS COMPANY INC

    Customer Service Representative

    1 week ago

    MYGRANT GLASS COMPANY INC Sacramento, United States

    In the bustling world of Mygrant Glass, where precision and efficiency are paramount, there's one indispensable figure who stands out amidst the whirlwind of activity - the Customer Service Representative extraordinaire. With lightning reflexes and a warm smile, they field calls ...

  • Nothing Bundt Cakes #103

    Guest Service Representative

    6 days ago

    Nothing Bundt Cakes #103 Sacramento, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • Veolia WTS

    Field Service Representative

    4 days ago

    Veolia WTS Sacramento, United States

    **Company Description** As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. ...

  • Diagnostic Pathology Medical Group, Inc.

    Client Service Representative

    1 week ago

    Diagnostic Pathology Medical Group, Inc. Sacramento, United States

    Diagnostic Pathology Medical Group, Inc (DPMG) in East Sacramento seeks to hire a Client Service Representative for our busy pathology laboratory. · **Essential Duties and Responsibilities**:include the following. Other duties may be assigned. · - Respond to client inquiries · - ...

  • VCA Animal Hospitals

    Client Service Representative Lead

    1 week ago

    VCA Animal Hospitals Sacramento, United States

    **Job Title**:Client Service Representative Lead · **Location**:VCA Sacramento Veterinary Referral Center, Sacramento, CA · **Position Type**: Full-time · **About Us**: VCA Sacramento Veterinary Referral Center is a premier provider of advanced veterinary care, dedicated to ensur ...

  • Ethos Veterinary Health

    Aa Client Service Representative

    2 weeks ago

    Ethos Veterinary Health Sacramento, United States

    **Client Service Representative - Veterinary Medicine - Vista Veterinary Specialists - Sacramento** · Do you love animals? Do you have a passion for healthcare? Are you looking for a job with growth opportunities? Then Vista is the right place for you · **Vista Veterinary Special ...