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Project Specialist - Somerville, United States - Partners HealthCare
Description
DescriptionAbout Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The Opportunity:
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.
We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.
The Project Specialist will contribute to the success of Digital through the management of one or more, enterprise-wide projects and project resources. This role will ensure the success of initiatives and roadmap planning for the Employee Tools & Experience team, which is the product owner of Microsoft 365 at MGB. This role is responsible for working cross-functionally across Digital; gathering project requirements and reaching agreement around timelines. This role will organize work in a consistent way, with ongoing improvements to team project management processes.
Principal Duties & Responsibilities :
Provide support for organization of Employee Tools & Experience team's project portfolio, which includes Microsoft 365 apps and services (formerly Microsoft Office) as well as other platforms.
· Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project.
· Develop workplans and timelines to meet project goals.
· Maintain accurate project documentation in Adobe Workfront application, meeting Digital Project Management Office guidelines.
· Manage projects within the context of the larger environment including competing priorities, staffing levels, and budgetary concerns.
· Provide appropriate and timely problem escalation (including potential solutions where applicable) to Information Systems management, project steering committees, and executive management.
· Provide on-going project status reports to Digital leadership, user groups, project steering committee and executive hospital leadership.
· Contribute to the development of Digital strategies and solutions that align with Digital standards and strategic directions.
· Plan, manage, and oversee projects, using recognized project management methods including:
o Definition of project scope and objectives
o Management and status reporting tools
o Feasibility and cost-benefit studies o Definition of requirements (functional and/or technical)
o System testing/quality assurance
o Training
o Implementation
o Post-implementation/on-going support
o Project administrative activities
o Documentation
Provide project management support to team-based workgroups aligned by Microsoft 365 products.
· Contribute to the development of capital and operating funding requirements associated with a project. Manage a project within its budget.
· Work independently but recognize when the involvement of senior management is required.
· Establish and create a positive project environment through leadership and mentoring.
· Use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: patients, affordability, accountability & service commitment, decisiveness, innovation and thoughtful risk; and how we treat each other: diversity and inclusion, integrity and respect, learning, continuous improvement, personal growth, teamwork and collaboration.
· Other duties as assigned.
QualificationsQualifications;
· Bachelor's degree required.
· 8 or more years of relevant experience.
· A combination of education and experience may be substituted for requirements.
Skill, Abilities and Competencies :
· Ability to manage mid to large, complex projects, including their dependencies, team members, other resources and timeline.
· Active listening skills.
· Ability to prioritize and delegate project demands accordingly.
· Ability to think strategically and at an enterprise scale.
· Strong written and verbal communication and presentation skills.
· Strong analytic and problem-solving skills.
· Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.
· Ability to facilitate and work within a complex, multi-site environment.
· Flexible, adaptable, and versatile.
