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    Training Systems Administrator, Band 4 - Trenton, United States - NHS

    NHS
    NHS Trenton, United States

    1 week ago

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    Description
    Gloucestershire Hospitals NHS Foundation Trust

    Training Systems Administrator, Band 4- Planning & Workforce Information Team

    We are looking for a dynamic self-motivated individual who has a key interest in developing their IT skills in one of the NHS's biggest database - the Electronic Staff Record (ESR) System.

    This unique role is a development role in our Training Systems Team who are responsible for the Trusts ESR Oracle Learning Management (OLM) system.

    This is a unique opportunity for the right candidate to join our team at an exciting time when ESR is expanding and changing.

    Main duties of the job


    The post holder will need to be prepared to gain a deep understanding of the National ESR System, and will work closely with the Training Systems Manager to gain high levels of skills.

    The post holder will have the support of a number of an experienced Team and will be expected on occasions to pull all the stops out in order to meet tight reporting deadlines.

    The role includes dealing with staff enquiries face to face, on the phone and by email, therefore the post holder will need to have a good customer service ethic.

    About us


    Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK.

    We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

    Job responsibilities


    The main duties include, but are not limited to Develop the training records system and related processes to ensure that the system is set up to meet the requirements of GHNHSFT and external assessors (i.e., CQC).


    • Assist and support the Training Systems Team Manager with the administration of the training records system across the Trust.
    • Develop and disseminate reports and develop reporting processes to meet the requirement of end users and the Trust and train administrators in the production of routine reports once developed.
    • Ensure appraisal completions are entered correctly into the system and deal effectively with appraisal queries
    • Develop the automated data entry capability of the team,
    • Ensure that data checking processes are implemented as appropriate to maintain the integrity of all data at all times.
    • Assist with the production of webpages in relation to training, liaising with Learning Technology and other key stakeholders.
    • Assist with keeping webpages up to date (i.e. training activity dates and associated links).
    • Through a high degree of understanding of the training records database and related processes give clear explanations, answer complex questions and propose solutions within the constraints of system functionality.
    • Provide advice and support to designated users of the system.
    • Work cooperatively and collaboratively with all Education and Development staff within GHNHSFT, to ensure all training is visible and records created, providing a cohesive and effective service.
    Person Specification

    Qualifications / Education

    Hold appropriate IT certificate or have equivalent experience to undertake the duties required for this role.
    Experience, Skills and Knowledge

    Understand the concepts of database design and construction.
    Knowledge and experience of database systems design and administration.

    Advanced level of competence with a wide range of computer applications including Excel, Access, Word, Outlook and PowerPoint and accurate keyboard skills.

    Ability to write complex macros, formulas and queries.
    Able to manipulate large databases through queries, forms, reports and the use of filters and pivot tables.
    Knowledge of Visual Basic to develop data entry programmes using custom programming language.

    Able to use own initiative and think creatively to generate ideas and possible solutions and continuously seek to develop the training records system and related processes in the best interests of the Trust.

    Excellent planning skills and ability to assess and resolve failures of the system to meet agreed standards and deadlines.

    Excellent communication skills both written and verbal with staff from all professions and at all levels internal and external to the Trust.

    Highly effective interpersonal skills for working with people at all levels within the organisation. Able to answer complex questions and overcome barriers to understanding.
    Additional Qualities

    Excellent organisational and time management skills.
    Ability to work under pressure and prioritise effectively.
    Good attention to detail, ability to multitask effectively and concentrate for prolonged periods as required.
    Credible and confident manner.
    Ability to work as part of a team.
    Disclosure and Barring Service Check


    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer name

    Gloucestershire Hospitals NHS Foundation Trust

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