- Under the direction of the IT Operations Director or IT Operation Manager(s), performs routine assignments in the advanced level of the Lead IT Analyst job band
- Facilitate cross-functional governance to ensure all aspects of the IT Data Center portfolio are included in long term planning and prioritization.
- Provide the organization with visibility into the long-term roadmap for functional and technical changes to the portfolio.
- Ensure all Business Analysts are aligned on expectations for the quality and thoroughness of deliverables; review the work of less experienced Business Analysts and ensure consistency across the portfolio
- Work closely with IT Infrastructure Architects, IT Application, IT Office of the CIO, and business unit professionals, project managers and other areas of company, and Service Providers to perform and/or support operations processes, including procurement and payment processing, spending optimization, and expense management related to infrastructure services
- Help drive resolution of operational and service-based issues in the Data Center, reviewing, analyzing, and reporting on Service Provider operations, as directed by the Director of IT Operations reporting related to Service Provider performance
- Work closely with company project managers and Service Provider personnel to help track and monitor projects that meet business needs and adhere to agreed-upon service levels (e.g., budget, schedule, quality)
- Gather Data Center data on spending patterns for analysis and reporting.
- Provide information on spending for company cost allocation and metric reporting.
- Gather data on Data Center day-to-day operational execution of services and equipment delivery for analysis and reporting
- Review monthly/annual forecast of expenses for the IT Budget, and analyzes and report variances to budget
- Facilitate audits of processes related to Data Center.
- Assist in ensuring the Service Providers are adhering to company's defined standards
- Confirm that Data Center supporting documentation is available and kept up-to-date
- Maintain a solid understanding of the Service Providers' operational and service delivery capabilities and processes as it relates to Data Center.
- Interact with Service Provider team members, helping to ensure they are properly qualified and staffed appropriately to meet business needs
- Maintain a solid understanding of the scope of the Service contracts as reflected by service levels, statement of work and pertinent schedules/exhibits
- Assist with communications for planned and unplanned outages
- Other duties as assigned to maintain stable IT operations
- Prepare for and help facilitate regular performance review meetings on the Data Center operations with the Service Provider and prepare performance and status information for NiSource IT and business leaders, as requested
- Resolve or escalate issues related to Data Center operations in a timely manner
- Work closely with the IT Governance to resolve Service Provider related issues
- 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support
- Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
- Knowledge of IT infrastructure components, trends and best practices
- Knowledge of ITIL processes and metrics
- Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
- Four plus years of experience in medium to large Data Center operations
- Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
- Knowledge of IT infrastructure components, trends, and best practices
- Solid skills with enterprise-class servers, operating systems and productivity software (MS Office Suite, MS Project, and other IT applications) and ability to learn new technical concepts quickly
- Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
- Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
- Willing to travel to business unit or Service Provider locations, as needed
- Three plus years of experience in a support IT functions
- Advanced knowledge of ITIL processes and metrics and certification is required
- General working knowledge of the gas and electric utility industry
- Can work independently in the assigned functional domain
- Demonstrated experience leading process development and improvements
- Effective written and verbal communication skills
- Understands Project Management Fundamentals and proven track record in managing complex projects
-
Quality Analyst
1 week ago
Northwestern Mutual Franklin, United States**At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.**: · At Northwestern Mutual, we're changing the way people think about financial planning with the scale of a Fortune 100 company. We're redefining an ...
-
Business Intelligence Analyst
1 week ago
MCKESSON Columbus, United States Full timeCoverMyMeds is seeking an experienced Business Intelligence Analyst to join our Program Performance team We are in search of a driven, self-motivated team player who will thrive in a constantly changing and time-sensitive environment. This role requires a candidate who is energiz ...
-
Financial Analyst Ii
3 weeks ago
Thermo Fisher Scientific Franklin, United StatesCompany Information · **About Thermo Fisher Scientific** · At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial P ...
-
Technical Support Analyst
2 weeks ago
NeoLink Services Franklin, United States**Job Descriptio**n: · Training: · - Initial training period of 7 weeks is required with hours 8:00 AM - 4:30 PM, Monday thru Friday. · - Permanent shifts will begin upon completion of Training. · - Shifts will be assigned based on the requirements of the Job Posting. · **Details ...
-
Configuration Management Analyst
2 weeks ago
STellent IT Franklin, United States**Job Type**: Contract · Pay: $ $45.00 per hour · Experience level: · - 5 years · Schedule: · - 8 hour shift · Work Location: On the road ...
-
Treasury Analyst
2 weeks ago
Gateway Search Associates Franklin, United StatesHybrid role (Onsight 2 days a week. 3 days a week during training) · Good work life balance - 40 hour work week. · Our client seeks a recent accounting grad to assist with light reconciliations and basic cash functions. · Will also support a small accounting department. · Requi ...
-
Procurement Analyst
4 days ago
American Packaging Corporation Columbus, United States: · **SUMMARY**: This position is responsible for the procurement of direct raw materials in support of production order process. Determines the material components required and the operational sequence of manufacturing through examination and conformance to finished product spec ...
-
Chargeback Analyst
11 hours ago
PVD Franklin Lakes, United StatesManage resolution and communication for all aspects of the chargeback and sales tracing errors and direct claims for resolution with our channel partners and customers. · - Execute the communication, review, validation, disposition, resubmission for chargeback, sales tracing, and ...
-
Senior Systems Analyst
2 weeks ago
Novalink Solutions LLC Columbus, United StatesThe Ohio Department of Aging (ODA) seeks an experienced, skilled, and motivated SENIOR SYSTEMS ANALYST with software systems analysis and quality assurance experience. · Mandatory Requirements · Completion of undergraduate core program coursework in information technology, engine ...
-
Digital Application Analyst Business Partner
2 weeks ago
BD Franklin Lakes, United States**Job Description Summary**: The Digital Application Analyst Business Partner (DAABP) is responsible for design, development and implementation of new features and enhancements of the electronic Device History Record (eDHR) platform (Apriso) and aligned with Business needs. The t ...
-
Customer Contract Analyst
11 hours ago
Katalyst Franklin Lakes, United StatesManage resolution and communication for all aspects of the chargeback and sales tracing errors and direct claims for resolution with our channel partners and customers. · - Execute the communication, review, validation, disposition, resubmission for chargeback, sales tracing, and ...
-
Business Analyst 4
2 weeks ago
Novalink Solutions LLC Columbus, United StatesYears of Relevant Experience: 10 to 14 years · Preferred Education: 4-year college degree or equivalent and IIBA-certified Business Analyst. · Role Description: · • Experience conducting and facilitating Workshops for requirements analysis using different techniques and framewo ...
-
Jde Manufacturing Support Analyst
11 hours ago
PRIMUS GLOBAL SERVICES INC Franklin Lakes, United States**Position: JDE Manufacturing Support Analyst** · **Location: Franklin lakes, NJ (Onsite)** · **Duration: 18 Months** · 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. · 2. Resource having techno functional skills to ...
-
BD Franklin Lakes, United States**Job Description Summary**: The role of the Business Partner functional analyst in PP and WM is to serve as the person responsible for analyzing demand as well as the delivery of Technology & Global Services (TGS) solutions for the manufacturing area. · This individual will cond ...
-
Analyst 1, Customer Contract Admin
11 hours ago
Katalyst Healthcares & Life Sciences Franklin Lakes, United StatesMust Haves: · - Minimum of 1 year experience in Commercial Contracting or Chargeback Operations in the medical device or related healthcare industry field. · - Understanding of chargeback operations, pricing claims management, and/or contract operations · - Communicate effectivel ...
-
BlueWave Ventures Franklin, United StatesJob Duties and Responsibilities · (1) Conducting research and analysis · Conduct research on automotive technologies, manufacturers, and market trends · Analyze future market trends, business strategies, and finances · Create reports and presentation materials · (2) Developing ad ...
-
Analyst
22 hours ago
Tata Consultancy Services Columbus, United StatesSkill: GIN Requirement Analyst · Experience6+ yrs. · Guidewire Insurance Now application understanding and expertise. · Knowledge of E&S Personal Lines Insurance. · Good Analytical capability to work with business on requires and translate to effective development stories for th ...
-
Analyst
2 weeks ago
Tata Consultancy Services Columbus, United StatesSkill: Sr Test Analyst · Understanding Business requirements. · Design and develop Test Cases for the requirements. · Test Execution. · Defect Management. · Attending SCRUM daily calls. · Co-ordination with BA, Developers and other Test Leads. · Support release Management. · Per ...
-
Analyst
2 weeks ago
Tata Consultancy Services Columbus, United StatesSkill: Regulatory SME/Senior Analyst · 10+ years of experience in the related field. · Strong experience in regulatory reporting working with large banking organization. · Expert knowledge of the Basel framework and hands-on experience in regulatory reporting for Banks (preferab ...
-
Analyst
3 weeks ago
Tata Consultancy Services Columbus, United StatesSkill: Regulatory SME/Senior Analyst · 10+ years of experience in the related field. · Strong experience in regulatory reporting working with large banking organization. · Expert knowledge of the Basel framework and hands-on experience in regulatory reporting for Banks (preferab ...
IT Analyst - Columbus, United States - Blue Star Partners, LLC
Description
Job Title: IT Analyst - Senior
Rate: $38.43 – $50.72 per hour based on experience and qualifications
Employment Type: Temp to Hire Resource, W-2
Duration: 10/2/23 – 10/1/24
Location: Hybrid position with requirement to be onsite Tuesdays and Wednesdays in Columbus, OH or Merrillville, IN.
Scope of Services:
The IT Analyst helps manage the provision of outsourced server operations and Infrastructure services including hardware and software asset management services for all business units. This role collaborates closely with the Director of IT Operations and IT Operations Managers to ensure that Infrastructure Services for Data Center operations are provided within the scope of the Service contract as reflected by service levels, the statement of work and pertinent schedules/exhibits. This role will specifically drive the Data Center operations in conjunction with the Service Providers. This individual will work closely with their Service Provider Delivery Managers to track and monitor the overall progress of IT Operations processes. This role will work with Project Managers and Architects on small-to-medium sized Infrastructure Services projects to ensure issues are communicated and resolved in a timely fashion.
Roles, Responsibilities and Deliverables:
Qualifications:
To apply, please submit a resume outlining your relevant experience and approach to being a Senior IT Analyst.
Short-listed candidates will be expected to complete a Blue Star Partners Bio.
IT Analyst professionals in Columbus
-
Rami Abu-Attiyeh
Senior Credit Analyst | Team Lead
-
Daniel D'Amico
Research Scientist/Meteorologist/Climate Scientist