Medical Office Assistant-Bilingual - Visalia, United States - Tulare County, CA

Description

Salary : $35, $43,704.00 Annually

Location : Visalia, CA

Job Type: Full-Time

Job Number:

Department: Health and Human Services Agency

Opening Date: 05/11/2024

Closing Date: 5/27/2024 11:59 PM Pacific

This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Health & Human Services Agency located in Visalia.

*Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour.

Typical Duties

Perform a wide variety of general clerical duties related to assigned functional area and clinic department. Review and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts or verbal instructions. Act as a receptionist, answer the telephone, register patients using the clinic computer system, schedule appointments, wait on the general public, and provide information on Department or Clinic policies and procedures as required. Use electronic health records to collect and manage detailed personal, demographic, medical, and billing information. Sort and file documents, charts, records, maintaining alphabetical, numerical, index and cross-reference files. Receive, sort, and distribute incoming and outgoing correspondence. Issue, receive, log, and process records requests, records releases, requests for information and other types of forms. Accept payment of fees; maintain and process cash records. Accurately record information in patient records. Assist clients in the completion of application and declaration forms Screen clients for possible eligibility for Health assistance programs. Review applications and declarations for accuracy, completeness, and consistency. Provide information to patients, family members and the general public. Refer patients to appropriate designated social services staff and complete appropriate referral forms. May be required to travel and participate in functions at fairs. May be required to participate on community committees.
Employment Standards

MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education: Equivalent to completion of the twelfth (12TH) grade

Experience: At least six (6) months of increasingly responsible experience in a medical office environment OR completion of a medical office support program from an accredited business/community college or adult school.

Knowledge of: Basic math functions. monetary system. Proper English grammar and word usage

Skill/Ability to:
Write and print clearly, uniformly and legibly. Recognize and maintain confidentiality of information in compliance with department regulations. Spell correctly. Record simple information accurately and legibly. Read, understand, and follow written and verbal instructions. Communicate effectively both verbal and written. Deal tactfully with the public and other employees. Perform simple clerical functions. Use a variety of office equipment, including use of a personal computer for basic data entry and/or simple word processing. Establish and maintain effective working relationships with County staff and the public. Work and communicate effectively with people of various educational and socioeconomic backgrounds by honoring and respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers. Remain flexible to changes in workloads and stress of meeting deadlines. Follow verbal and written instructions. Learn medical terminology.

License/Certificates:

• Possession of, or ability to obtain, an appropriate, valid California driver's license.
• Possession of a current CPR (Cardio Pulmonary Resuscitation) certificate, which must be obtained within six (6) months of employment.

DESIRABLE EMPLOYMENT STANDARDS

Knowledge of: Basic office procedures, computer programs, and clerical functions; Medical billing and insurance; electronic health records; Operate and maintain routine office equipment.

Education: Completion of a medical office support program from an accredited business/community college or adult school.

Additional Information

Conditions of Employment
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit:

EQUAL OPPORTUNITY EMPLOYER

Bargaining Unit 1

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

01

The following questions measure necessary employment standards for this position. You must respond to all of these questions to be considered for this position.This recruitment is for bilingual designated positions. To be considered fluent you must be able to read, write, and speak in one of the below languages as well as English. A test may be administered to determine if a candidate is fluent.Please indicate which language(s) you are fluent in addition to English.

• Spanish Bilingual
• South East Asian

02

Please describe your experience with registering patients, collecting insurance information, patient settings, billing information and demographic data?

03

Describe your level of experience (entry, proficient, advanced) with software/computer applications, including electronic health records and laboratory information systems. Include in your answer the type of work you performed, documents or material you created, your level of responsibility, and the software used.

04

Have you worked for at least six (6) months in a medical office environment?

• Yes
• No

05

If you answered yes to question six (6), please list where you have worked in a medical office environment and the dates you worked there.

06

Have you completed a medical office support or related program from an accredited business/community college or adult school?

• Yes
• No

07

If you answered yes to question eight (8), please list when (year) and where you obtained this certificate.

08

Do you possess a current CPR (Cardio Pulmonary Resuscitation) certificate or have the ability to obtain a CPR certificate within six (6) months of employment?

• Yes
• No

09

Do you have experience in the following safety-related areas? Check all that apply

• OSHA
• Biosafety
• Bloodborne Pathogens
• Safety Data Sheets
• Chemical Hygiene
• Safety and Security Procedures

Required Question