Director of Catering Sales - Buffalo, United States - Templeton Landing

Description

** Director of Catering Sales - Templeton Landing**

**Job Category****:** Restaurant Management **Requisition Number****:** DIREC002332 Showing 1 location **Job Details**

**Description**

The Director of Catering Sales is responsible for developing the events side of the restaurant according to established sales projections and priorities, and directs a sales team in meeting those targets. They solicit local businesses, outside groups, conventions, weddings, etc. and respond to inquiries for those special events. They are also responsible for overseeing all aspects of the Special Events Operations. They exemplify the Companys values, safety and sanitation standards, code of conduct and work rules. They are highly skilled in leadership and special events principles, and knowledgeable about the Companys safety and sanitation policies, procedures, and protocols, skilled at using all information restaurant systems, and maintain the highest level of professionalism

****Competitive Benefits:****

**Management Referral Program** with a $4,000 payout for qualifying management positions

**Employee Meals**

**Employee Assistance Program** (EAP) to assist with work life balance

**Paid vacation** starting at 2 weeks per year

**Moral (PRIDE) Program**- rewarding employees with a variety of prizes for those who exemplify the companys values.

**Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match**

****Job Duties:****

Directs the efficient and effective operation of the special events Department and sales team in accordance with established policies, procedures and guidelines, revenue targets, safety and sanitation requirements, and executive leadership directives.

Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the District Manager and Special Event Call Center Manager to create monthly and quarterly sales plans.

Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurants special events services, and responds to inquiries.

Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines.

Reviews labor forecasts and budget projections to ensure that restaurant departmental targets in are in alignment; and generates financial and operational reports to Regional Manager in accordance with established procedures and deadlines.

Directs the efficient and effective operation of the restaurant, aligns financials and operating budget targets with established priorities, and oversees or personally carries key activities, such as but not limited to FOH, BOH and special events, bar management, risk management, health and safety, inventory, scheduling, accounting, cash management, payroll, operating systems, and compliance in accordance with established policies, procedures and guidelines, steps of service requirements, IDPRP manual, and executive leadership directives.

Oversees and evaluates the hiring, retention, promotion, training and disciplinary practices of the restaurant to ensure alignment with compliance and corporate requirements; reviews and approves recommendations from Department Heads related to hiring, promotions, performance reviews, and termination of team members.

Reviews labor forecasts and budget projections to ensure that restaurant departmental targets in are in alignment; and generates financial and operational reports to District Manager in accordance with established procedures and deadlines.

Interfaces with guests to diffuse and resolve complaints according to established protocols and procedures, and collaborates with the District Manager and other key stakeholders when incidents escalate or become unsafe.

Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and

****Education/Experience:****

4-year college degree in marketing, business administration, or closely related field (preferred)

5 years of progressively responsible sales experience with a catering company, full-service hotel or restaurant, two years of which must have included managing a sales team

****Required Skills/Abilities:****

Highly skilled in sales

Excellent interpersonal, verbal, and written communication skills.

Detail oriented with a strong emphasis on accuracy.

Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.

Highly organized and creative

Work with fluctuating schedule based on departmental requirements.

Observe all SRC Polices and Procedures.

Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate work load.

****Work Behaviors****

Exemplifies the Companys values (PRIDE)

Fosters and promotes effective employee relations

Fosters a workplace culture of hospitality, respect, safety and sanitation

Consistently manages, evaluates and documents employee behavior and performance

Demonstrates a responsive, caring and respectful approach in all personal interactions with others

Responds to client inquiries and concerns quickly with compassion and solution-driven approach

Complies with all safety and sanitation, code of conduct, work rules and management instructions, deadlines, policies and procedures

Complies with all hygiene and personal grooming requirements

Participates in all required training and completes all required examinations

****Knowledge and Skills****

Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close special event sales

Excellent interpersonal and communication skills in order to effectively engage others verbally

Ability to listen and speak in English in order to maintain effective communications in the performance of essential job functions

Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and trainings

Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing

Knowledge of supervision and performance management principles

Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions

Strong time management and organization skills

Ability to pay attention to details

Strong knowledge of financial and budgeting principles

Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports

****Schedule Requirements:****

Full-time

Flexible schedule; schedule may fluctuate based on departmental needs

****Travel Requirements:****

Local travel required when considered necessary.

****Physical Demands:****

Must be able to walk, stand and/or sit for hours at a time. Lift and carry up to 10-30lbs.

**Disclaimer**: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual